Skip to main content
Beginning of main content

Recent guest reviews

Horrific! Dirty, noisy, room not convenient. Bathroom dirty. Blinds didn’t close all the way. Room smelled.

The room the clean and I could smell that it had been disinfectant. The waterpark was crowded but great accommodation to our stay. There’s another pool which is much quieter if you want to escape the crowd.

The food was HORRIBLE and so was the Alcohol Beverages . These was no room service we had to walk all the way to the other side to get bad food . We ended up having to use uber eats the whole time. They also could use better bedding!

I didn't like the construction at the front of the hotel. It made it confusing to enter the hotel. I feel like the price was a little more expensive then what I anticipated. There were a lot of additional fees that I find were a little unorthodox. There weren't any signs about the times the water park opens and the hours were limited. The staff didn't explain the hours of the water park. I feel like it could have been open earlier. The arcade was okay except several games were not working. The service to pick up my food at the restaurant inside the hotel was dissatisfactory. There was poor communication and everything I ordered wasn't ready on time, so I had to go back. I ordered the milkshakes for my kids and they were melted and messy. When I asked for napkins, or to wipe it off, I was handed a plate. All in all my visit was okay but my expectations were not met.

0

Empty with everything onsite

Overall stay was ok but when we first got there the 1st room was ok but the bathroom has dried blood on the shower curtain and on the tub they did change our room gave us the same exact room just one floor up the 2nd rooms shower curtain us nasty full of stains they didn't have any blankets to give us when we got there the only thing included in your stay is the water park its small but good for kids but if you or your child lose their wrist band you have to pay full price for a new one this hotel was ok but not worth the price

Everything was great love the food

Hotel canceled my reservation as i was an hour away coming from georgia. I opted to pay at the time of arrival, spoke to some one before leaving for the trip to ensure them i would be coming and paying at arrival. I once agained called as i was to be there in 45 minutes to an hour to let them know i was running behind when the staff let me know they canceled the reservation but they could put me in a parlor room until check in the next day. While they did comp the first night, which i checked in at about 4 am, i reassured staff twice that i was coming and would be paying at arrival. Once we got there and got in our room which was a pull out sleeper sofa in a meeting room we slept unti 12 pm the next day, i then called the front to see if our room was ready where the woman hung up on me. She then called back and told me no rooms were available. After being on the phone quite awhile she told me i would have to wait. We finally got in our room which was nothing spectacular, yet nothing to complain about. However, it reeked of marijuana and we had people banging on our door all through out the night. I couldnt speak with any one at check out because the line was out he door with people. The set up is a great idea, however theres no clear communication between staff. They were friendly, just made my trip frustrating at the beginning.

The room needed more detail cleaning to it. As much as they charge you would think the place would be spotless

There were so many roaches! The staff seemed to act like it was normal. They did clean my room when asked however they told me they have to make an appointment to get someone to come spray. I had to go to Walmart to get roach spray!

Unexpected charges, amenity list is misleading (they'll charge you $50 if you want a microwave for example), almost $100 "service charge" per room but there is no service, unclean, broken furniture

The property is very nice. The layout and amenities were great! My only dissatisfaction was with the lack of ventilation in the room. Wet clothes that were hung to dry, took 2-3 days to fully dry. Also the walls are incredibly thin to the point where I felt like I shared a room with the neighboring rooms.

rooms were ok...large rooms but dated...waterpark area was nice, but needs updating

It’s was cool. Needed to get batteries for the tv remote. Toilet wasn’t flushing but it was fixed in less then 30mins. We had a good time otherwise

Cocokeys was amazing. From the room to the pools and water park. My kids enjoyed everything about it. I was more interested in the gym which half of their machines were not working at all. A little disappointing but they had the treadmill working and a decent amount of dumbbells that did the job.

Place is nice, kids loved the water park. Not that much variety of food options available in their restaurant.

International Dr Orlando FL

Hotel highlights

  • Walking distance to Ripley's Believe It or Not
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free water park

Located in Southwest Orlando, CoCo Key Hotel and Water Resort-Orlando is within 2 miles (3 km) of popular attractions such as Universal Orlando Resort and Universal Studios Florida. This 391-room, 3-star hotel has 3 outdoor pools along with a free water park and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Tradewinds, which specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

The 391 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect 55-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also standard. Weekly housekeeping is available.


Property features

Guests of CoCo Key Hotel and Water Resort-Orlando have access to 3 outdoor pools, a free water park, and a children's pool. Self parking is offered for USD 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a fitness center, a spa tub, and free WiFi in public areas.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 2 Double Beds, Poolside

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Tower

1 King Bed | Sleeps 4

Guest reviews for CoCo Key Hotel and Water Resort-Orlando

Everyone (15) Family (27)
1
Everyone

Horrific! Dirty, noisy, room not convenient. Bathroom dirty. Blinds didn’t close all the way. Room smelled.

By on Jun 14, 2021

5
Family

The room the clean and I could smell that it had been disinfectant. The waterpark was crowded but great accommodation to our stay. There’s another pool which is much quieter if you want to escape the crowd.

By on May 31, 2021

Review comment responded on Jun 1, 2021

Good evening, thank you for your review! I am so glad that you enjoyed the rooms and the water park! We cannot wait for your next stay.

1
Family with small children

The food was HORRIBLE and so was the Alcohol Beverages . These was no room service we had to walk all the way to the other side to get bad food . We ended up having to use uber eats the whole time. They also could use better bedding!

By on May 29, 2021

Review comment responded on Jun 4, 2021

Good evening, thank you for the feedback regarding your stay. I am sorry to hear that you did not enjoy the dining options on our property, I appreciate your feedback and will be sharing it with our team!

3
Family

I didn't like the construction at the front of the hotel. It made it confusing to enter the hotel. I feel like the price was a little more expensive then what I anticipated. There were a lot of additional fees that I find were a little unorthodox. There weren't any signs about the times the water park opens and the hours were limited. The staff didn't explain the hours of the water park. I feel like it could have been open earlier. The arcade was okay except several games were not working. The service to pick up my food at the restaurant inside the hotel was dissatisfactory. There was poor communication and everything I ordered wasn't ready on time, so I had to go back. I ordered the milkshakes for my kids and they were melted and messy. When I asked for napkins, or to wipe it off, I was handed a plate. All in all my visit was okay but my expectations were not met.

By on May 25, 2021

Review comment responded on May 25, 2021

Good afternoon and thank you for your honest review and thoughtful critique. I am sorry to hear that your stay did not end up meeting your expectations. Our resort fee is something that we collect on property that covers all of our amenities on offer. I appreciate your feedback regarding communication and will be sharing your comments with our team as we are always looking to improve!

4
Family

0

By on May 21, 2021

Review comment responded on May 22, 2021

Good Morning, Thank you for providing us with some wonderful feedback regarding your stay! It is great to hear that you and your family thoroughly enjoyed all aspects of your stay. We look forward to seeing you again in the near future!

5
Family with small children

Empty with everything onsite

By on May 13, 2021

Review comment responded on May 13, 2021

Good Afternoon, Thank you for taking the time to leave a review about your stay. It is great to see that you enjoyed all aspects of the resort. We look forward to seeing you again in the near future!

2
Family with small children

Overall stay was ok but when we first got there the 1st room was ok but the bathroom has dried blood on the shower curtain and on the tub they did change our room gave us the same exact room just one floor up the 2nd rooms shower curtain us nasty full of stains they didn't have any blankets to give us when we got there the only thing included in your stay is the water park its small but good for kids but if you or your child lose their wrist band you have to pay full price for a new one this hotel was ok but not worth the price

By on May 6, 2021

Review comment responded on May 13, 2021

Good Afternoon, thank you for leaving an honest review about your stay. We take these reviews very seriously, as they greatly help us to improve for the future. We are actually in the process of completely renovating and refurnishing all of our rooms, so we hope you decide to pay us another visit when these updates are completed. If you would ever like to discuss your stay in more detail, please do not hesitate to reach out. We are always welcoming meaningful feedback and suggestions!

5
Family

Everything was great love the food

By on May 2, 2021

Review comment responded on May 9, 2021

Thank you for this fantastic review! Hope you visit us soon!

5
Everyone

By on Apr 19, 2021

Review comment responded on May 9, 2021

Thank you for this fantastic review! Hope you visit us soon!

1
Family with small children

Hotel canceled my reservation as i was an hour away coming from georgia. I opted to pay at the time of arrival, spoke to some one before leaving for the trip to ensure them i would be coming and paying at arrival. I once agained called as i was to be there in 45 minutes to an hour to let them know i was running behind when the staff let me know they canceled the reservation but they could put me in a parlor room until check in the next day. While they did comp the first night, which i checked in at about 4 am, i reassured staff twice that i was coming and would be paying at arrival. Once we got there and got in our room which was a pull out sleeper sofa in a meeting room we slept unti 12 pm the next day, i then called the front to see if our room was ready where the woman hung up on me. She then called back and told me no rooms were available. After being on the phone quite awhile she told me i would have to wait. We finally got in our room which was nothing spectacular, yet nothing to complain about. However, it reeked of marijuana and we had people banging on our door all through out the night. I couldnt speak with any one at check out because the line was out he door with people. The set up is a great idea, however theres no clear communication between staff. They were friendly, just made my trip frustrating at the beginning.

By on Apr 13, 2021

Review comment responded on Apr 14, 2021

Dear valued guest, I am sorry to hear about the negative experiences you had during your stay, I apologize for the lack of clear direct communication throughout your arrival process and stay. I appreciate your feedback and will be bringing your comments to the attention of our team as clear communication is very important to us.

CoCo Key Hotel and Water Resort-Orlando

7400 International Dr, Orlando, FL 32819
url importing http://sso-opn.orbitz.com/Orlando-Hotels-CoCo-Key-Hotel-and-Water-Resort-Orlando.h228-p2.Hotel-Reviews
There was an error importing /Orlando-Hotels-CoCo-Key-Hotel-and-Water-Resort-Orlando.h228-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Orlando-Hotels-CoCo-Key-Hotel-and-Water-Resort-Orlando.h228-p2.Hotel-Reviews