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Recent guest reviews

Comfortable and close to a number of golf courses. Quiet environment. Nice pool area. When a problem arose was promptly dealt with

Enjoyed my stay and liked the layout of the townhouses. Great for a family of 4-8 guest.

Quiet location. Loved our 3 bedroom unit but there was no bathtub, only showers. Loved the private hot tub on our patio. Conveniently located to all parks. Restaurants near by. Would stay here again.

Great place to stay, super clean, comfortable, easy check in and check out! I really don't have anything bad to say, the only thing is that the upstairs tv remote didn't work.

Encantada is a beautiful and quiet Resort. Checking was quick and staff was friendly. Townhome was spacious and clean. Pool is at the Clubhouse, if you get a unit like me, need a car to drive to the pool. Maintenance and repairs comment: entrance door needed pain, toilet sit cover in the master room was peeled. Tried to adjust down temperature at the hot tub and never went down, Coffer maker needed a deep clean. Overall is a very good Resort.

Great place, new construction, and very good location. Highly recommended. We will stay again in the future...

The two bedroom town home had adequate space for my family, but the interior is aging. After a two day stay, we had, allergies. On the plus side, the family room with home theater was comfortable and the kitchen was useful for preparing meals. Some equipment was failing such as the WiFi, the safe and the key less entry lock.

When we first saw the pictures of these resort we were very excited about staying there! And it couldn't be better. A great house, very clean, with all functioning appliances, a great staff very supportive and polite and great view of the lake. Great place to exercise every morning and gym that was not great, but was just ok for a small vacation!

We were pleasantly surprised when we walked in. We had a two story home that looked to be in excellent shape. It's the details that made this a less than stellar review. - The beds are truly the most uncomfortable I've ever slept on. A damp cement floor would have been an improvement. An investment in decent, middle of the road mattresses would do wonders for your reviews. - I was also disappointed in the bathroom and kitchen fixtures. Absolutely the lowest quality, cheapest possible faucets and showerheads. Most leaked from a handle. - Our unit had a small screened in pool. The kids were excited. Problem was, the filter was not running and it was quite dirty. I asked in the office about this, they had trouble understanding my concern and told me repeatedly it was "because the owner doesn't want to heat the pool". I didn't care about it being heated, I just wondered if the filter could be turned on to clean it. They said they'd have someone clean it, which they did. But, as the filter STILL was not turned on, I had no confidence in the cleanliness of the water and we were unable to use the pool.

Good for family & kids!!! We love it! The Cruz Fam.

Great place to stay yet will definitely come back

Our experience was awful. First we got a room that was already occupied by other guests, we opened the room they gave us and another person was naked, then they did not get what we paid for, now they put it in a room without a lake view, no internet service and missing blankets and we see cockroaches in the kitchen, the door password never opens and you have to call them every time you come from outside the hotel, it was a horrible experience and a customer service, I will never recommend it

We stayed two nights and was very pleased with our accommodations. We will plan to stay again.

Great place to stay! Clean and comfortable. Would recommend to friends and family.

We booked the Resort, and when We got there turns out that We have to pay 96$ for clean service in advance for just one night, Well when We booked the resort We never saw those charges , when you checked out with your credit card the charges are not there, once We arrived the front desk told Us We would not be able to check in if We don't pay the cleaning fee upfront, so I show the front desk representative on my Ipad the web site and we try to find together the charges that are suppose to be posted there and after digging for a couple minutes We found it and She agree that there is a big mistake not showing the charges clearly and detailed in the website also she agree it was orb 's fault and they can not do anything about it , I also try calling orb and the wait time was about 30 minutes It was 10:45 pm I drove for 4 hours and my kids were in the car tired waitilng to go bed so I did not have other choice to swipe my card and pay for the cleaning fee, next day when I checked out there was a person ant the front desk complaining about the same issue (THE HIDDEN CLEANING FEE), also I was really disappointed that after paying 96.00 $ for a cleaning fee you find out that the cleaning its awful (Chairs in the dining dirty , table dirty, silverware dirty, stains in pillow cases, shower with stains, etc ) and We complain also about the cleaning so That was the first and the last time We stay in that place Stay away from it For almost 200 $ (including the cleaning fee) that We pay for one night you can get a REALLY BETTER PLACE. Also af of today 08/09/2013 orb hasn't correct the description for the charges in the web site still are HIDDEN

I went with my family in July 2013 and had a good time. The place was clean and the furniture and appliances were up to date. It is very close to the Disney Parks. I would definitely recommend anyone to stay here.

3070-B Secret Lake Drive Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

CLC Encantada Resort Vacation Townhomes places you within a 15-minute drive of popular attractions such as Orange County National Golf Club and ESPN Wide World of Sports. This 130-room, 3-star aparthotel has 2 outdoor pools along with outdoor private spa tubs and a 24-hour fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

Each apartment features a kitchen and a lanai, and there's space to spread out with a living room and a dining area. Guests can expect to find 50-inch LCD TV with cable channels and a DVD player, along with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an outdoor private spa tub, a washer/dryer, and a sofa bed. Limited housekeeping is available.


Property features

At CLC Encantada Resort Vacation Townhomes, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour fitness center. There's free parking and an area shuttle for a fee. The front desk has multilingual staff that can help with luggage storage and concierge services. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Premium Townhome, 2 Bedrooms, Lake View, Lakeside

1 King Bed and 2 Twin Beds | Sleeps 6

Premium Townhome, 3 Bedrooms, Lake View, Lakeside

1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed | Sleeps 8

Standard Townhome, 3 Bedrooms, Hot Tub

1 King Bed, 1 Queen Bed and 2 Twin Beds | Sleeps 8

Standard Townhome, 2 Bedrooms, Hot Tub

1 King Bed and 2 Twin Beds | Sleeps 6

Guest reviews for CLC Encantada Resort Vacation Townhomes

Everyone (13) Couples (1) Family (6)
5
Partner Couples

Comfortable and close to a number of golf courses. Quiet environment. Nice pool area. When a problem arose was promptly dealt with

By on Mar 2, 2021

4
Everyone

By on Oct 12, 2020

4
Family with small children

Enjoyed my stay and liked the layout of the townhouses. Great for a family of 4-8 guest.

By on Jan 12, 2020

5
Family

Quiet location. Loved our 3 bedroom unit but there was no bathtub, only showers. Loved the private hot tub on our patio. Conveniently located to all parks. Restaurants near by. Would stay here again.

By on Oct 15, 2019

Review comment responded on Oct 18, 2019

Dear Colleen, We are pleased to hear that you and your family enjoyed your stay with us. Our goal is to exceed every guest expectations in our resort. hope to see you soon!

3
Everyone

By on Jun 3, 2019

Review comment responded on Jun 5, 2019

Thank you for your review of your recent stay with us here a Encantada Resort.We are pleased to hear that you and your family had a amazing stay with us. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure and share your comments with our staff. We value your feedback and look forward to seeing you on your next visit.

5
Everyone

By on May 25, 2019

Review comment responded on Jun 5, 2019

Thank you for your review of your recent stay with us here a Encantada Resort.We are pleased to hear that you and your family had a amazing stay with us. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure and share your comments with our staff. We value your feedback and look forward to seeing you on your next visit.

5
Everyone

By on Apr 19, 2019

Review comment responded on Apr 22, 2019

Thank you for your review of your recent stay with us here a Encantada Resort.We are pleased to hear that you and your family had a amazing stay with us. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure and share your comments with our staff. We value your feedback and look forward to seeing you on your next visit.

5
Everyone

Great place to stay, super clean, comfortable, easy check in and check out! I really don't have anything bad to say, the only thing is that the upstairs tv remote didn't work.

By on Oct 21, 2018

Review comment responded on Oct 25, 2018

Thank you for your review from your recent stay with us. We are pleased to hear that you and your family had an excellent experience with us at CLC Encantada Resort. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure and share your comments with our staff. We value your feedback and look forward to seeing you on your next visit.

4
Everyone

Encantada is a beautiful and quiet Resort. Checking was quick and staff was friendly. Townhome was spacious and clean. Pool is at the Clubhouse, if you get a unit like me, need a car to drive to the pool. Maintenance and repairs comment: entrance door needed pain, toilet sit cover in the master room was peeled. Tried to adjust down temperature at the hot tub and never went down, Coffer maker needed a deep clean. Overall is a very good Resort.

By , from Cleveland OH on Aug 29, 2018

Review comment responded on Aug 30, 2018

Thank you for your review from your recent stay with us. Our goal is to exceed every guest expectations and to create memories that will last for a lifetime. We will be sure and share your comments and concerns with our staff. We value your feedback and look forward to seeing you on your next visit.

5
Everyone

Great place, new construction, and very good location. Highly recommended. We will stay again in the future...

By on Aug 27, 2018

Review comment responded on Aug 27, 2018

Thank you for your review from your recent stay with us. We are pleased to hear that you and your family had an excellent experience with us at CLC Encantada Resort. Our goal is to exceed every guest expectations during their stay with us. We value your feedback and look forward to seeing you on your next visit.

CLC Encantada Resort Vacation Townhomes

3070-B Secret Lake Drive, Kissimmee, FL 34747
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