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Recent guest reviews

Breakfast was not free...I expect free breakfast from this level of hotel

There was a slight odor to the room like it used to be s smoking allowed room in the past. But my overall experience was good

Parking was close and reasonable .

The staff was friendly and helpful, but the rooms were unacceptably dirty.

The rooms were clean but limited in space - too much noise from nearby construction. Facilities are old and tired - it would benefit from a facelift. Nearest coffee shop is the Starbucks located a block away across from the Marriott.

Nice place beds and pillows need some help. Some more effort could have gone in to the sack breafasts

The parking was a little much. Having to pay to park is an insult after spending good money to stay.

Very pleasant and helpful front desk staff. Good location.

We were really disappointed with our stay. They accidentally checked us out aftet our the first night so they didn’t clean our room and were accusatory as to why we hadnt checked out and her luggage was still there. Although we had paid for two nights. Then they were kind of rude about it until they realize their mistakes. Stuff was the never filled up we always had to ask for more hot water for tea, coffee was out the next day for breakfast and we had to wait for it, my daughter wanted milk for her cereal of course that was out so we had to wait on it. They appreared to lack staff. The pool was closed for repairs. So my little girls were disappointed about that too. We were not happy with our stay at all.

Price was too high for the room we got. Bed was not comfortable and room was not special in any way. I have stayed in hotels for less money with rooms twice the comfort and half the price.

It is close to the chi center. Not to far from downtown.

Great location near events and restaurants/shopping in the old market.

No customer support, shuttle service terrible, driver very rude!

Hotel had no record of booking from orbitz. Hotel manager contacted orbitz and they were unable to find our reservation even with the itinerary number from orbitz. I will never use orbitz again to make a reservation.

Dodge St Omaha NE

Hotel highlights

  • Walking distance to CHI Health Center Omaha and Orpheum Theater
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Omaha, Hilton Garden Inn Omaha Downtown is a leisurely stroll from popular sights such as CHI Health Center Omaha and Orpheum Theater. This 178-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. To-go breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Hilton Garden Inn Omaha Downtown's 178 air-conditioned rooms provide MP3 docks, microwaves, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Hilton Garden Inn Omaha Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

One King Bed, Accessible

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Suite, Accessible

1 King Bed | Sleeps 4

Room, 1 King Bed (Drinks-Snacks)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Omaha Downtown

Everyone (16) Business (4) Couples (18) Family (5) Other (4) Friends (4)
3
Partner Couples

Breakfast was not free...I expect free breakfast from this level of hotel

By on Oct 4, 2021

4
Everyone

There was a slight odor to the room like it used to be s smoking allowed room in the past. But my overall experience was good

By on Sep 16, 2021

4
Everyone

Parking was close and reasonable .

By on Aug 23, 2021

2
Everyone

By on Jun 8, 2021

Review comment responded on Jun 19, 2021

Thank you for staying with us. I am sorry to hear that you were unhappy with your stay. Please feel free to reach out to the hotel to discuss the issues you have faced.

3
Family Friends

The staff was friendly and helpful, but the rooms were unacceptably dirty.

By on May 26, 2021

Review comment responded on Jun 9, 2021

Thank you for taking the time to share your feedback. I am sorry to hear that you were unhappy with the cleanliness of your suite. We have taken your comments into consideration, and hope to welcome you back again soon and give you a five star experience.

3
Partner Couples Family

The rooms were clean but limited in space - too much noise from nearby construction. Facilities are old and tired - it would benefit from a facelift. Nearest coffee shop is the Starbucks located a block away across from the Marriott.

By on Apr 26, 2021

Review comment responded on May 1, 2021

Thank you for taking the time and leaving us a review. I am happy to report that we are scheduled for a renovation later this year. We hope to welcome you again during your next visit to Downtown Omaha. Until then, Safe and Happy Travels!

3
Everyone

By on Mar 29, 2021

Review comment responded on Apr 17, 2021

Thank you for taking the time and leaving us a review! We hope to welcome you again during your next visit to Downtown Omaha. Until then, Safe and Happy Travels!

4
Partner Couples

Nice place beds and pillows need some help. Some more effort could have gone in to the sack breafasts

By , from Kansas on Oct 20, 2020

Review comment responded on Nov 28, 2020

Thank you for taking the time to share your review regarding your recent stay. I apologize that we did not meet all your expectations staying with us. We look forward to having the opportunity to serve you again and give you a five star experience.

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5
Partner Couples

The parking was a little much. Having to pay to park is an insult after spending good money to stay.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Hilton Garden Inn Omaha Downtown

1005 Dodge St, Omaha, NE 68102
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