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Recent guest reviews

For the money we spent, we were disappointed that the pool was not heated, water was freezing. We picked this property so the kids could swim. Bathroom was not clean. Some sort of hair in the bathtub on the wall. Showers rod was falling off the wall. Asked for extra blankets had to go to desk to get them ourselves. Breakfast was mediocre at best. Probably will not stay again.

Happy hour and free breakfast!

The room was dirty. The floor was starting to turn black from the dirt accumulation. My sons feet were starting to turn black from walking on the carpet. Also the chair in the living room area was starting to turn black from dirt accumulation. It was a bit disturbing how dirty it was.

Amazing service and facilities

So pleased with this property! We loved the spacious rooms, the early hours for the pool (5 am!), the fabulous breakfast, the happy hour, just everything was perfect. I want to especially call out how friendly the cleaning staff was at breakfast. My 2-year old made a giant mess, and while I was trying to clean up the best I could before we left, they came over and had me stop, and chatted with my kids and made them feel so special, and us so welcome, where kids so often are seen as an inconvenience. We would stay here again for sure!

Everything was great.

We always wanted to stay at Embassy Suites because of their breakfast and great customer service. The customer service is below par (no welcome or smiles when we checked in, sounded like a drill sergeant giving orders). We had to ask to have our room cleaned or given new towels. The breakfast was subpar except for Monday am. There is nothing special about Embassy Suites now. We'll try some other hotels in the area.

It was clean, safe and nice hotel to stay in. Parking was a little limited for the sub zero temperatures.

Nice location, convenient shopping, clean and the staff were helpful

It was isolated from shopping and resturants with limited in hotel service and choices. The staff was excellent though.

Very nice facilities , everything was awesome. Very. Nice staff

The Happy Hour is a nice touch to get visitors to intermingle. I have not had any bad experiences with my stays at Embassy Suites Omaha-La Vista.

The guest evening reception was a pleasant surprise. Werner Park and other areas are very close.

Westport Pkwy La Vista NE

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Embassy Suites Omaha-La Vista/Hotel & Conference Center is located within a few miles (5 km) of Defy Gravity Indoor Trampoline Park and Werner Park. This 257-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

The 257 accommodations feature kitchenettes and space to spread out with a separate bedroom, dining areas, and sitting areas. Guests can expect to find WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. MP3 docks, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Embassy Suites Omaha-La Vista/Hotel & Conference Center, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and express check-in.

Room options

Suite, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 6

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

2 Queen Beds | Sleeps 6

Guest reviews for Embassy Suites Omaha-La Vista/Hotel & Conference Center

Everyone (24) Couples (4) Family (13)
2
Family Family with small children

For the money we spent, we were disappointed that the pool was not heated, water was freezing. We picked this property so the kids could swim. Bathroom was not clean. Some sort of hair in the bathtub on the wall. Showers rod was falling off the wall. Asked for extra blankets had to go to desk to get them ourselves. Breakfast was mediocre at best. Probably will not stay again.

By on Nov 21, 2021

Review comment responded on Nov 22, 2021

Dear Tony, I’m sorry that you did not find us to be a good value and that your accommodations were not met with our excellence in housekeeping service. Additionally, I regret that the pool was cold and that you were not able to enjoy it. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Sandy Buonanni General Manager

1
Everyone

By on Aug 22, 2021

5
Partner Couples

Happy hour and free breakfast!

By on Aug 2, 2021

Review comment responded on Aug 3, 2021

Dear Anonymous, Thank you for sharing your feedback on your experience. We’re pleased to hear our happy hour and free breakfast made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Best, Sandy Buonanni General Manager

3
Family

The room was dirty. The floor was starting to turn black from the dirt accumulation. My sons feet were starting to turn black from walking on the carpet. Also the chair in the living room area was starting to turn black from dirt accumulation. It was a bit disturbing how dirty it was.

By on Jul 31, 2021

Review comment responded on Aug 1, 2021

Dear Anonymous, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Sandy Buonanni General Manager

5
Family

Amazing service and facilities

By on Jul 7, 2021

Review comment responded on Jul 9, 2021

Dear Anonymous, I'm so glad you enjoyed your stay. It is wonderful to know that you found our hotel pleasing. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Sandy Buonanni General Manager

5
Family Family with small children

So pleased with this property! We loved the spacious rooms, the early hours for the pool (5 am!), the fabulous breakfast, the happy hour, just everything was perfect. I want to especially call out how friendly the cleaning staff was at breakfast. My 2-year old made a giant mess, and while I was trying to clean up the best I could before we left, they came over and had me stop, and chatted with my kids and made them feel so special, and us so welcome, where kids so often are seen as an inconvenience. We would stay here again for sure!

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Dear Anonymous, Offering great amenities and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Sandy Buonanni General Manager

5
Partner Couples

Everything was great.

By on May 30, 2021

Review comment responded on May 31, 2021

Dear Anonymous, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Sandy Buonanni General Manager

3
Partner Couples

We always wanted to stay at Embassy Suites because of their breakfast and great customer service. The customer service is below par (no welcome or smiles when we checked in, sounded like a drill sergeant giving orders). We had to ask to have our room cleaned or given new towels. The breakfast was subpar except for Monday am. There is nothing special about Embassy Suites now. We'll try some other hotels in the area.

By on May 5, 2021

Review comment responded on May 5, 2021

Dear Anonymous, I'm very sorry that our guests did not make your feel welcomed upon your arrival. We've had to adjust how we service occupied rooms during the pandemic; I regret that we appeared unaccommodating. We strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Sandy Buonanni General Manager

5
Everyone

By on May 2, 2021

Review comment responded on May 13, 2021

Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Sandy Buonanni General Manager

5
Family

It was clean, safe and nice hotel to stay in. Parking was a little limited for the sub zero temperatures.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

Thank you for taking the time to review your stay with us. I appreciate the great score and comments. I will share with the team and we hope you stay with us again.

Embassy Suites Omaha-La Vista/Hotel & Conference Center

12520 Westport Pkwy, La Vista, NE 68128
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