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Recent guest reviews

Very close to restaurants and stores. Staff was friendly. One worker was a little too nosey. The property outside is very nice. The room we had was a little uncomfortable. But not bad for motel.

Check-in was easy and fast. Location was convenient with lots of dining options nearby. The room we stayed in looked like it needed some remodeling in the bathroom suggested by the absence of a cabinet beneath the sink and remnants of wood. Floor in the bathroom appeared to be bubbling in some spots. These were aesthetic flaws that didn't impact the functionality of the bathroom. The only thing that didn't function well was the heater unit, which emitted a foul smell so we had to keep it off. Overall it fulfill my need for a place to stay overnight.

Clean and over all good. Watch out if your room is close to the office as with covid people are coming to the outside window and talk is a little loud

Had bed bugs in my room took 35 minutes to check in left after an hour dirty rooms

The Cable TV did not work. The internet service is spotty at best. the room was not very clean. The ceiling has stains and craking paint the carpet was stained.

Parking was great, right in front of your room. One of the pillows didn’t have a pillow case on it

The property is very attractive and welcoming. My room had an old smell to it but it was VERY clean. I would probably stay here again. The price was definitely right!

Great Indian food place next store. Place under construction but I should be nice when done. Close to thing we like to do and many good bike riding roads.

Property was located close to beach, restaurants, and short drive to casino. Nice area for a relaxing weekend getaway.

There was nothing on the website about additional fees for dogs, just that dogs were welcome. Also when out and I tried to call my family in the room, the man at the desk wouldn’t put my call through to my room because he had customers, yet he wanted to take the time to write down a message and deliver to the room later. I suppose this was his way of saying they don’t have the ability to transfer a call to the room?

Was suppose to be smoke free-it stunk of cig smoke. Stained comforter, filthy chair cushions, filthy carpet, old and stained towels, washcloth looked like a rag. Cobwebs in corners of doorway. The staff was great but the condition of the room was really poor. Need to put money into the rooms.

Nice right from the start! Very helpful staff at the front desk. It was our first time in the area and the person at the front desk took the time to bring out a map and show us super places to go. One place was the Turtle Cafe services breakfast and lunch. Since we had a great complimentary breakfast at the hotel we went for lunch.. There is a beach near buy which they provided us with a permit so we didn't have to pay for parking! Lots to do in the area.

Boston Post Rd Old Saybrook CT

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Business center

Located in Saybrook Manor within a mile (2 km) of Chalker Beach, Pier Blue Inn Old Saybrook - Essex is within a few miles (5 km) of General William Hart House. This 50-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.


Rooms

The 50 rooms have coffee makers and ironing boards. Guests can expect free WiFi and 44-inch flat-screen TVs with cable channels. Hair dryers are also available. Housekeeping is available on request.


Property features

Guests of Pier Blue Inn Old Saybrook - Essex enjoy free WiFi in public areas, a business center, and barbecue grills. Free parking is included with your stay. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. This smoke-free hotel also has a picnic area.

Room options

Comfort Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Comfort Double Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Comfort Room, 1 King Bed

1 King Bed | Sleeps 2

Comfort Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Pier Blue Inn Old Saybrook - Essex

Everyone (7) Couples (4) Family (3)
3
Partner Couples

Very close to restaurants and stores. Staff was friendly. One worker was a little too nosey. The property outside is very nice. The room we had was a little uncomfortable. But not bad for motel.

By on Jun 11, 2021

Review comment responded on Jun 12, 2021

Dear Anonymous, Thank you for your kind feedback. Our enthusiastic staff are excited to serve the public again! We look forward to seeing you again in the near future.

4
Family

Check-in was easy and fast. Location was convenient with lots of dining options nearby. The room we stayed in looked like it needed some remodeling in the bathroom suggested by the absence of a cabinet beneath the sink and remnants of wood. Floor in the bathroom appeared to be bubbling in some spots. These were aesthetic flaws that didn't impact the functionality of the bathroom. The only thing that didn't function well was the heater unit, which emitted a foul smell so we had to keep it off. Overall it fulfill my need for a place to stay overnight.

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

Dear Guest, Thank you for taking the time to review your stay with us! We are happy that you took advantage of all the wonderful dining options located within walking distance. We are currently remodeling our rooms and we apologize for any inconvenience that you faced. We have notified maintenance and housekeeping on this. Once again we thank you for choosing to stay with us and we hope you give us another opportunity to serve you!

5
Everyone

Clean and over all good. Watch out if your room is close to the office as with covid people are coming to the outside window and talk is a little loud

By on Jan 18, 2021

Review comment responded on Jan 19, 2021

Thank you for your positive feedback. As you mentioned, our lobby is closed and check in is at the window to protect the safety for the guests and staff. We do ask that each guest call us with an estimated time of arrival so we can space out each check-in. Once again thank you for staying with us and we hope to see you in the near future!

1
Business Business

Had bed bugs in my room took 35 minutes to check in left after an hour dirty rooms

By on Oct 17, 2020

Review comment responded on Dec 14, 2020

Dear Guest, On behalf of the hotel we apologize profusely for the issues you faced. Since then we have taken strong measures to ensure all of our staff inspect each and every room and work with a contracted exterminator to examine our rooms as well. We are also resuming a full refurbishment of the entire hotel and hope you would give us another chance to serve you in the near future. Once again we are very sorry for this inconvenience and rest assure we will take necessary measures to make sure this does not happen again. Sincerely, Management

3
Family

The Cable TV did not work. The internet service is spotty at best. the room was not very clean. The ceiling has stains and craking paint the carpet was stained.

By on Sep 17, 2020

Review comment responded on Oct 11, 2020

My apologizes on the poor internet service. We will and are having an IT technician investigate the service. Also have maintenance check the painting.

4
Partner Couples

Parking was great, right in front of your room. One of the pillows didn’t have a pillow case on it

By on Mar 11, 2020

Review comment responded on Mar 13, 2020

Dear Guest, Thank you for staying with us and for taking the time to review. We will address this with our housekeeping staff! Apologies for the inconvenience.

4
Everyone

The property is very attractive and welcoming. My room had an old smell to it but it was VERY clean. I would probably stay here again. The price was definitely right!

By on Nov 3, 2019

Review comment responded on Jan 2, 2020

Thank you for choosing to stay at our property. We value your input and and will be sharing this feedback with our staff. We look forward to having you stay with us in the near future!

3
Partner Couples

Great Indian food place next store. Place under construction but I should be nice when done. Close to thing we like to do and many good bike riding roads.

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Thank you for giving us an opportunity to serve you! We are within walking distance to many great restaurants including the awarded and highly acclaimed Indian Restaurant, Himalaya Cafe voted best in CT. Thank you for staying with us!

4
Partner Couples

Property was located close to beach, restaurants, and short drive to casino. Nice area for a relaxing weekend getaway.

By on Sep 3, 2019

Review comment responded on Oct 5, 2019

Thank you for sharing your positive experience with us!

2
Family

There was nothing on the website about additional fees for dogs, just that dogs were welcome. Also when out and I tried to call my family in the room, the man at the desk wouldn’t put my call through to my room because he had customers, yet he wanted to take the time to write down a message and deliver to the room later. I suppose this was his way of saying they don’t have the ability to transfer a call to the room?

By on Apr 7, 2019

Review comment responded on May 2, 2019

We have contacted the booking sites to make sure the information about the $20 pet fee is visible and clear for all guests when they book at our establishment. At the time of your call, the phone console was glitching out and wasn't allowing us to transfer any calls. We apologize for this inconvenience and apologize that this was not made clear to you when you called. We will be re-training our staff on behalf of your comments. Once again our sincere apologies and thank you for sharing this with us.

Pier Blue Inn Old Saybrook - Essex

1430 Boston Post Rd, Old Saybrook, CT 06475
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