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Recent guest reviews

The beer garden was really cute

Housekeeping did not have towels and cloths readily available. We asked for additional cloths we were told that they were being cleaned and would be available the next day we never received any. We requested 4 clean towels for the room and were only given 2. It was double occupancy with a 4 day stay. Very disappointed. The staff at the front desk were very unpleasant.

The property and staff were excellent and very helpful! The pool wasn’t open in which I was disappointed but overall it was a great stay

Great safety procedures for covid. Clean room, great staff. Excellent location.

Dirty...staff was curt abd rude. No services...should have paid 5$ for what i experienced.

Quiet, clean, good water pressure and temperature. Ability to adjust room temperature. Comfortable beds and pillows.

The mini-fridge's made a popping noise that kept me up all night. My friend's room did the same thing. They figured it and unplugged it.

The concierge service was wonderful. Every staff member we encountered was very kind and helpful.

Within walking distance to bricktown and chesapeake arena

Great location with nice employees. Our bed was very hard and uncomfortable (and I like a firm mattress but that was like being on the floor).

overall a good experience, parking was cheap at $10, the room was nice and clean. location was good, could walk to a few places

N Broadway Ave Oklahoma City OK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Downtown Oklahoma City, Sheraton Oklahoma City Downtown Hotel is next to Prairie Surf Studios and Red Earth Museum. This 4-star hotel welcomes guests with 396 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast, there's also a sports bar. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 396 rooms have an array of amenities, including coffee makers, phones, and ironing boards. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests staying at Sheraton Oklahoma City Downtown Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Oklahoma City Downtown Hotel

Everyone (20) Couples (3) Family (4)
5
Friends

The beer garden was really cute

By on Aug 1, 2021

Review comment responded on Aug 3, 2021

Dear Guest, Thank you for taking the time to leave us a rating for the Sheraton OKC Downtown! We are glad to hear that you got to enjoy our wonderful patio. We look forward to seeing you again in the future!

2
Family

Housekeeping did not have towels and cloths readily available. We asked for additional cloths we were told that they were being cleaned and would be available the next day we never received any. We requested 4 clean towels for the room and were only given 2. It was double occupancy with a 4 day stay. Very disappointed. The staff at the front desk were very unpleasant.

By on Jul 12, 2021

Review comment responded on Jul 17, 2021

Dear Anonymous, We are sorry to hear that your stay was not to your expectations and we apologize for the issues you experienced, including the unpleasant staff. We have shared this feedback with our Housekeeping and Front Desk team to ensure we consistently deliver upon guest expectations. Thank you for taking the time to share your comments with us and giving us the opportunity to address these shortcomings within our team.

5
Everyone

By on May 9, 2021

Review comment responded on May 20, 2021

Good Afternoon, Thank you for choosing to stay with us at the Sheraton Downtown OKC! We are so happy that you were able to enjoy your stay. We look forward to seeing you again!

5
Everyone

The property and staff were excellent and very helpful! The pool wasn’t open in which I was disappointed but overall it was a great stay

By on Feb 11, 2021

Review comment responded on Feb 12, 2021

Good Evening, Thank you so much for sharing your recent stay experience with us. We are delighted to hear that you enjoyed your stay here with us at the Sheraton Oklahoma City Downtown Hotel, and we will definitely pass your kind words to all of our staff. Again, thank you for taking the time to share your comments with us and we hope to see you again soon.

5
Everyone

Great safety procedures for covid. Clean room, great staff. Excellent location.

By on Jul 21, 2020

4
Everyone

By on Jul 12, 2020

4
Everyone

By on Jun 14, 2020

2
Business Business

Dirty...staff was curt abd rude. No services...should have paid 5$ for what i experienced.

By , from Houston on Jun 6, 2020

4
Everyone

By on Jan 29, 2020

3
Everyone

By on Dec 1, 2019

Sheraton Oklahoma City Downtown Hotel

1 N Broadway Ave, Oklahoma City, OK 73102
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