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Recent guest reviews

There is a night club on the corner adjacent to the hotel. while trying to sleep you are hearing loud music and loud noises wll past 1:00 am.

Location nice, surrounding area not too attractive

The property was very nice, convenient and centrally located. Front Office staff Savannah and Nick, Breakfast attendant, and valet parking staff were very professional, informative, and courteous. They all actually help make my trip a success. The breakfast was very appetizing and nourishing to start your day. I have three negatives to mention: 1) Valet parking (third-party) closes every day between 12:30 am til 5:30 am. That truly sucks as that cut into my going-out time. However, they are the safest and remain open the longest in the downtown area. I enjoyed their automated system of calling to retrieve your vehicle and when it's downstairs. 2) The city view isn't a true city view. 3) My ice machine on my floor and 2 other floors weren't working.

The room was clean and spacious. I appreciate the refrigerator and microwave; that seems to be going away with hotels these days. "City View" should probably be more defined as "view of the neighboring building's rooftop and graffiti". Staff was friendly. Elevators were clean. The parking situation was a bit of a surprise - offsite parking was very difficult to find and was basically an additional $30 per day for overnight parking. Overall a good stay with a few minor glitches. This hotel would be a strong 4 star if they had onsite parking.

My stay here was perfect. Staff very friendly, room very comfortable & clean. Perfect location. I felt safe too. Choose here when considering a home away from home.

Like: cleanliness Don’t like: parking - no valet as opposed to what on their website. Suggest to change it. People would understand because of covid, but to find out later it’s disappointing.

My problem was the heating and cooling system. The fan would not stay on so instead it kicked on every 20 min waking me up.

The staff were friendly and attentive. The three breakfasts we had were excellent. The only drawback was there was no onsite parking. There was a third party valet parking service for $30/night which was OK but not as convenient. We would definitely stay there again.

The hotel was clean, conveniently located, and had a friendly staff.

They food addy each property is the same which I like but the food at this location was not good. The omletes were dry, the oatmeal was ok. There are many restaurants in the area which helps this part. The parking situation was unexpected, all valet with no service between 1230am -5am. I needed to leave at 2 am but the valet was accomodating. I'll stay there again but with no car.

Staff were great. Property was great. Just take an Uber there from the train...don’t walk!

The staff needs training on how to get their reservations from one to another when guests extend. It took 30 minutes to check into the same room and then he staff needed a credit card to proceed but my number was on original

Very clean, employees were friendly and helpful. My stay was great, will definitely stay there again. They even allowed us to watch free movies. They gave all the necessary amenities for my stay.

11th Street Oakland CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Downtown Oakland, Hampton Inn Oakland Downtown-City Center is adjacent to Oakland Convention Center and within a 10-minute stroll of Oakland City Center. This 121-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Hampton Inn Oakland Downtown-City Center's 121 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Hampton Inn Oakland Downtown-City Center features a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 30 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, express check-in, and laundry facilities.

Room options

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, City View

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn Oakland Downtown-City Center

Everyone (5) Couples (2) Family (7)
3
Family

There is a night club on the corner adjacent to the hotel. while trying to sleep you are hearing loud music and loud noises wll past 1:00 am.

By on Sep 13, 2021

4
Family Business Business

Location nice, surrounding area not too attractive

By on Aug 18, 2021

Review comment responded on Aug 31, 2021

Thank you for taking the time to leave us feedback and for your valuable business!

5
Everyone

The property was very nice, convenient and centrally located. Front Office staff Savannah and Nick, Breakfast attendant, and valet parking staff were very professional, informative, and courteous. They all actually help make my trip a success. The breakfast was very appetizing and nourishing to start your day. I have three negatives to mention: 1) Valet parking (third-party) closes every day between 12:30 am til 5:30 am. That truly sucks as that cut into my going-out time. However, they are the safest and remain open the longest in the downtown area. I enjoyed their automated system of calling to retrieve your vehicle and when it's downstairs. 2) The city view isn't a true city view. 3) My ice machine on my floor and 2 other floors weren't working.

By on Aug 10, 2021

Review comment responded on Aug 31, 2021

Thank you for taking the time to leave us feedback and your valuable business! I'm glad that you had great interactions with each department while staying with us and that your trip was a success! A note on your feedback; our ice machines are back up and running on all floors! I apologize that they were not operating during your stay. Stay safe and have a great rest of your year!

4
Business Business

The room was clean and spacious. I appreciate the refrigerator and microwave; that seems to be going away with hotels these days. "City View" should probably be more defined as "view of the neighboring building's rooftop and graffiti". Staff was friendly. Elevators were clean. The parking situation was a bit of a surprise - offsite parking was very difficult to find and was basically an additional $30 per day for overnight parking. Overall a good stay with a few minor glitches. This hotel would be a strong 4 star if they had onsite parking.

By on Dec 17, 2020

Review comment responded on Dec 18, 2020

Thank you for taking the time to leave us feedback and for your business! I completely understand your sentiment towards microwaves and fridges in rooms, I'm so happy we are able to offer them in all of our rooms! Right now we have temporarily suspended our valet operations, however, we do have some parking garages that are near by and a garage that we can validate parking at a reduced rate for our guest. We hope to return normal valet service as soon as our local health officials give us the all clear! Stay safe, enjoy the rest of your holiday season, and we'll be ready for your next visit!

5
Family

My stay here was perfect. Staff very friendly, room very comfortable & clean. Perfect location. I felt safe too. Choose here when considering a home away from home.

By , from Arizona on Sep 7, 2020

Review comment responded on Sep 10, 2020

Jennifer, Thank you for your business and taking the time to leave us feedback. I will make sure to share your comments with our staff. We work hard to make every stay a perfect stay. We'll be ready for your next visit! Stay safe and enjoy the rest of your summer!!

5
Family Family

Like: cleanliness Don’t like: parking - no valet as opposed to what on their website. Suggest to change it. People would understand because of covid, but to find out later it’s disappointing.

By , from SoCal on Sep 6, 2020

Review comment responded on Sep 10, 2020

Bluejzz8, Thanks for your feedback and business. I'm happy that you had a great stay and found everything cleaned to your standards. I appreciate the tip about our website information, I will follow up to ensure that it is updated and accurate! Stay safe and have a great rest of your summer!

4
Business Business

My problem was the heating and cooling system. The fan would not stay on so instead it kicked on every 20 min waking me up.

By on Feb 18, 2020

Review comment responded on Mar 7, 2020

Thank you for taking the time to leave us feedback! I'm sorry that you had issues with the heating unit in your room, we have done a full audit of all of our A/C unit's to ensure that won't happen again. Please do not hesitate to reach out if there is anything else that we can assist with. We appreciate your business!

5
Partner Couples Family

The staff were friendly and attentive. The three breakfasts we had were excellent. The only drawback was there was no onsite parking. There was a third party valet parking service for $30/night which was OK but not as convenient. We would definitely stay there again.

By on Feb 18, 2020

Review comment responded on Mar 7, 2020

Dave, I'm glad to read that the staff were attentive and that breakfast every morning was really good. We'll be ready for your next stay!

4
Everyone

The hotel was clean, conveniently located, and had a friendly staff.

By , from Seattle, WA on Feb 12, 2020

Review comment responded on Mar 7, 2020

Bailey5, I'm glad you found our hotel clean and staff friendly! Thank you for your business and feedback.

4
Friends

They food addy each property is the same which I like but the food at this location was not good. The omletes were dry, the oatmeal was ok. There are many restaurants in the area which helps this part. The parking situation was unexpected, all valet with no service between 1230am -5am. I needed to leave at 2 am but the valet was accomodating. I'll stay there again but with no car.

By on Jan 28, 2020

Review comment responded on Mar 7, 2020

Thank you for your business and feedback! Since you've written, we've reviewed and revamped some of our breakfast procedures that will definitely meet your expectations. I apologize for the breakfast issues during your initial stay! We'll be ready for your next visit!

Hampton Inn Oakland Downtown-City Center

378 11th Street, Oakland, CA 94607
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