Skip to main content
Beginning of main content

Recent guest reviews

Too old !

The room was plain, no bars of soap, small bathroom, insufficient towels, and with what might be mold on the skylight shaft! The pictures are most deceiving of the reality!

Gorgeous hotel with lovely amenities and friendly staff.

They allowed our small dog which really helped us a lot. We stayed 5 nights. Breakfast was decent, coffee was ok, but the location even though off the highway, if you got a room toward the back you barely heard the freeway at night. So it was quiet enough given the location. Convenient to go to Sonoma County, Napa County, SF, or the coast for the day, which is why we chose Marin County to stay. Safe and can walk in a neighborhood right nearby or on a walking trail.

Staff was disorganized, non truthful and unprofessional. Would not reccomend this hotel.

Too cold at night, and there were no extra blankets in the room. Very inconvenient. Also, the mattress had some weird-looking yellow things on the side folding area, maybe some type of larvae, I don’t know, but that’s not what I expected to see on the mattress, since that’s the first thing I inspect throughly once I enter a hotel room.

The motel is sweet. The staff was friendly, but I had an issue with the tv that took multiple calls for resolution. The bedroom area is huge and beautifully laid out. The bathroom is tiny, but livable.

everything was ok i guess but what was really dissapointing teh shower was not working and didnt find out till morning when we were ready to leave now we learned check bath everytime get a room,

A fabulous oasis conveniently with easy access to major roadways.

Very small room and tiny bathroom. Right next to the highway so very noisy.

We were looking forward to good weekend for relaxation but the place turned out to be a disappointment. It's dated and due for renovations. It is also close to the freeway and the traffic noise is part of the 'ambience'. The first night we got some bug bites and had to request for change of room for the second night. When we informed the desk clerk about the situation, she didn't even seem care. Wish we had stayed in another place.

Entrada Dr Novato CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center

Within a short walk of The Space Station Museum, Inn Marin and Suites, Ascend Hotel Collection is within 2 miles (3 km) of Pacheco Ranch Winery. This 70-room, 3-star hotel has free in-room WiFi along with free self parking and a spa tub.


Dining

Free continental breakfast is served each morning from 6 AM to 10 AM.


Rooms

The 70 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones, ironing boards, and desks are also available.


Property features

Guests of Inn Marin and Suites, Ascend Hotel Collection enjoy a spa tub, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Garden View

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Inn Marin and Suites, Ascend Hotel Collection

Everyone (25) Couples (14) Business (1) Family (3) Friends (3)
3
Partner Couples

Too old !

By on Jul 27, 2021

4
Partner Couples

The room was plain, no bars of soap, small bathroom, insufficient towels, and with what might be mold on the skylight shaft! The pictures are most deceiving of the reality!

By on Jun 21, 2021

4
Everyone

By on Jan 11, 2020

Review comment responded on Jan 14, 2020

Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Best Regards, Fernando Arizaga General Manager

4
Everyone

By on Dec 13, 2019

Review comment responded on Dec 15, 2019

Dear Guest, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Fernando Arizaga General Manager

3
Everyone

By on Sep 30, 2019

Review comment responded on Oct 2, 2019

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

4
Everyone

By on Sep 1, 2019

Review comment responded on Sep 4, 2019

Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Best Regards, Fernando Arizaga General Manager

3
Everyone

By on Aug 5, 2019

Review comment responded on Aug 7, 2019

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

2
Everyone

By on Jun 27, 2019

Review comment responded on Jun 28, 2019

Dear Guest, We are disappointed to note from your rating that you do not seem to have had the wonderful experience that the vast majority of your guests have, and we hope that you will leave with a better impression on a future visit. We apologize for the fact that we did not satisfy you on this visit. Best Regards, Fernando Arizaga General Manager

5
Everyone

By on Jan 28, 2019

Review comment responded on Feb 14, 2019

Dear Guest, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Fernando Arizaga General Manager

5
Everyone

By on Jan 28, 2019

Review comment responded on Feb 13, 2019

Dear Guest, Thanks for your rating. We hope that you will come back and stay with us again. Don't hesitate to reach out to us directly if you would like any assistance with a future booking. Best Regards, Fernando Arizaga General Manager

Inn Marin and Suites, Ascend Hotel Collection

250 Entrada Dr, Novato, CA 94949
url importing http://sso-opn.orbitz.com/Novato-Hotels-Inn-Marin-and-Suites,-Ascend-Hotel-Collection.h41627-p2.Hotel-Reviews
There was an error importing /Novato-Hotels-Inn-Marin-and-Suites,-Ascend-Hotel-Collection.h41627-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Novato-Hotels-Inn-Marin-and-Suites,-Ascend-Hotel-Collection.h41627-p2.Hotel-Reviews

Frequently asked questions