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Recent guest reviews

Thanks receptionist staff for helping with my special request

Excellent location, short walk to Nottingham Castle & many nice pubs. Breakfast was excellent quality and I highly recommend it. I hope the staff have recovered from the American (me) constantly asking for more coffee! The showers took a bit of study to figure out, but worked fine once I puzzled it out. The front desk staff was very friendly and helpful. Would recommend it and would stay there again.

First of all, this is a very comfortable, and quiet hotel in a good part of the city. Secondly, the staff is very cordial, helpful, and professional. The reason I took one star off, just 3 things they can improve on, a) My room had zero wifi - looks like their wifi setup does not reach the extremities of the hotel. The staff immediately moved me to a different room, so not an issue, but if rooms were unavailable, this could have been an issue. b) I stayed for 5 nights, and in 5 nights, not once were the water bottles refilled nor were the shampoo bottles. c) The shower, I was on the 6th floor, and the cold water pressure was very low. So the shower was like boiling yourself every morning. Besides the above two very minor issues and the shower issue, greatly compensated by the staff's professionalism and the general quality of the hotel, I feel comfortable recommending it.

Rutland Street Nottingham England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Nottingham City Centre, St James Hotel, BW Premier Collection is within a 5-minute walk of sights such as Ye Olde Trip to Jerusalem and Nottingham Castle. This 87-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is served for a fee each morning from 7:30 AM to 10 AM.


Rooms

The 87 rooms have an array of amenities, including coffee makers, free bottled water, and phones. Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are other standard amenities.


Property features

Guests of St James Hotel, BW Premier Collection enjoy free WiFi in public areas, a meeting room, and a library. Self parking is available for GBP 14 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables.

Room options

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

1 King Bed | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 Double Bed | Sleeps 1

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for St James Hotel, BW Premier Collection

Everyone (2)
5
Business Business

Thanks receptionist staff for helping with my special request

By on Jun 19, 2019

4
Everyone

Excellent location, short walk to Nottingham Castle & many nice pubs. Breakfast was excellent quality and I highly recommend it. I hope the staff have recovered from the American (me) constantly asking for more coffee! The showers took a bit of study to figure out, but worked fine once I puzzled it out. The front desk staff was very friendly and helpful. Would recommend it and would stay there again.

By , from Atlanta GA on Apr 24, 2018

4

very good with some minor issues

Everyone

First of all, this is a very comfortable, and quiet hotel in a good part of the city. Secondly, the staff is very cordial, helpful, and professional. The reason I took one star off, just 3 things they can improve on, a) My room had zero wifi - looks like their wifi setup does not reach the extremities of the hotel. The staff immediately moved me to a different room, so not an issue, but if rooms were unavailable, this could have been an issue. b) I stayed for 5 nights, and in 5 nights, not once were the water bottles refilled nor were the shampoo bottles. c) The shower, I was on the 6th floor, and the cold water pressure was very low. So the shower was like boiling yourself every morning. Besides the above two very minor issues and the shower issue, greatly compensated by the staff's professionalism and the general quality of the hotel, I feel comfortable recommending it.

By on Mar 29, 2017

St James Hotel, BW Premier Collection

Rutland Street, Nottingham, England NG1 6FL
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