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Recent guest reviews

Perfect location on Palm Beach. Plenty of beach chairs and within walking distance to great restaurants and shops. Second stay here and I would definitely stay again.

Great

Should have a microwave in the room, more clear directions on palapa rentals and towel service

Hotel was very clean. Staff was friendly. Great location right on the beach. We felt very safe there. Restaurants and stores are right across the street. The room was spacious.

The people are ver nice. Location is perfect and the hotel is awesome.

I didn't like the design of the building, it's too dark in the lobby area in the corridor by the shops. The center building needs a complete redesign.The staff was nice and the building is old. My shower door has a leak and water seeps through the center space onto the floor when slide door is fully shut in Sea tower on 4th floor.

Pros: the location, near restaurants walking distance. Located on the beach. Pool large enough for social distancing. Bf buffet was excellent. Many of the staff are pleasant and welcoming. Special mention Tico, who immediately made an impression on our son. He continually mentioned how kindness. Miriam from breakfast area was always attentive and alway smiling. Manager Julissa took care of our housekeeping issue and appreciated Jean Carlo is always rounding the premises to ensure compliance with policies. There are ample security no safety issues. The garden area is beautiful especially at sunset great photo ops. Cons: the sheets, pillows and room had an unbearable, univiting odor on our first night. Let's just say sleeping wasn't pleasant. We did address this matter with front desk the next day to no avail. We later addressed with management, who had the sheets and pillow cases changed and was a bit more tolerable. We had a partial ocean view (parking lot) which was pleasant but if you sit cannot view ocean. Have to stand and lean over for view. Our room was on the parking lot side of hotel which is also an access to the beach, needless to say Saturday night was quite an interrupted night of sleep due to noise. The other nights were better. Parking is a little distance from the entrance, one of our family members is disbaled and ambulates with a cane. Handicap parking is quite a distance away. No microwave and refridgerator has no freezer. Would stay again & highly recommend

The rooms were clean . I wasn’t happy about the room location. And I just wasn’t too fond of the rental umbrellas and space on the beach . When they say all inclusive. They don’t really mean everything is free. I had to pay out of pocket for drinks and food.

No complaints

Our stay was overall good. I was a little disappointed in our room initially because our balcony door was impossible to open. We did bring this to their attention and they had a maintenance guy come up and he fixed it the best he could. The air conditioner in our room also seemed a bit off as the room was quite warm even when we had it set at the lowest temp. It was a comfortable stay other than that and I love the location of this hotel.

Hotel recovering from Covid and not really up to speed yet. Room cleaning was only done once for entire week

Disliked the one bartender for a zillion people in the palm court bar after nine. He was great but that was ridiculous

This was truly an amazing trip. I would go back without any doubt.

Do not do all-inclusive! There is fine print and you will be charged! Even canned soda was not included. They charged $3 for it!

The hotel is very nice but they don’t even stock the room’s refrigerator with water. At the complimentary breakfast I had to wait a while and then the cook served someone else before me twice knowing that I was waiting first.

Very nice selections of foods for all inclusuve service was very good

I highly recommend the all-inclusive package. The drinks where great and not watered down. Everything I ate was well seasoned and tasted great. The location is next to beach and all water activities. I can wait to go back. They can update the rooms but everything else is wonderful and the staff is friendly and accommodating.

J E Irausquin Boulevard 230 Noord

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Palm Beach is within a 5-minute walk of Holiday Inn Resort Aruba - Beach Resort & Casino while other popular sites like Butterfly Farm are within a mile (2 km). This 590-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino.


Dining

Enjoy the ocean views at Corals Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

Holiday Inn Resort Aruba - Beach Resort & Casino's 590 rooms are air-conditioned and provide balconies, refrigerators, and coffee makers. 43-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and ironing boards.


Property features

Holiday Inn Resort Aruba - Beach Resort & Casino features a full-service spa, 3 outdoor pools, and a casino. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include a children's pool, a 24-hour gym, and outdoor tennis courts.

Room options

Suite, 1 Bedroom, Resort View

1 King Bed | Sleeps 4

Standard Room, 2 Double Beds, Resort View

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Resort Aruba - Beach Resort & Casino

Everyone (66) Couples (40) Family (42)
5
Partner Couples

Perfect location on Palm Beach. Plenty of beach chairs and within walking distance to great restaurants and shops. Second stay here and I would definitely stay again.

By on Nov 24, 2021

Review comment responded on Nov 24, 2021

Dear Lisa, We want to thank you for your rating and review. We are happy to know you have chosen to stay with us again and will be back soon. We are eager to serve you again and hope to see you soon! Regards from Sunny Aruba, Guest Experience Manager Holiday Inn Resort Aruba

5
Friends

Great

By on Oct 16, 2021

Review comment responded on Oct 18, 2021

Dear Danielle, Thank you for rating and reviewing our resort. It is a pleasure for us to have provided you a great experience. We hope you come visit us again soon. Sunny regards, Guest Experience Manager Holiday Inn Resort Aruba

3
Family

Should have a microwave in the room, more clear directions on palapa rentals and towel service

By on Oct 10, 2021

Review comment responded on Oct 11, 2021

Dear Myranda, Thank you for sharing your feedback with us. We will share your comments with our team to continue to improve our services. We hope to host you again in our property to provide you a better experience. Kindest regards, Guest Experience Manager Holiday Inn Resort Aruba

5
Family

Hotel was very clean. Staff was friendly. Great location right on the beach. We felt very safe there. Restaurants and stores are right across the street. The room was spacious.

By on Sep 2, 2021

Review comment responded on Sep 23, 2021

Dear Christine, Thank you for taking the time to review our resort. We are pleased to read you enjoyed your stay and were served with care by our staff. We hope you will visit us again very soon! Sunniest regards, Guest Experience Manager Holiday Inn Resort Aruba

5
Partner Couples

The people are ver nice. Location is perfect and the hotel is awesome.

By on Aug 26, 2021

Review comment responded on Aug 30, 2021

Dear amadou, Thank you for your positive review of our resort. We are pleased to read you enjoyed our location and overall stay. We hope we can welcome you again soon! Sunny regards, Guest Experience Manager Holiday Inn Resort Aruba

3
Everyone

I didn't like the design of the building, it's too dark in the lobby area in the corridor by the shops. The center building needs a complete redesign.The staff was nice and the building is old. My shower door has a leak and water seeps through the center space onto the floor when slide door is fully shut in Sea tower on 4th floor.

By on Aug 3, 2021

Review comment responded on Aug 4, 2021

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Kindest Regards, Guest Experience Manager Holiday Inn Resort Aruba

4
Family

Pros: the location, near restaurants walking distance. Located on the beach. Pool large enough for social distancing. Bf buffet was excellent. Many of the staff are pleasant and welcoming. Special mention Tico, who immediately made an impression on our son. He continually mentioned how kindness. Miriam from breakfast area was always attentive and alway smiling. Manager Julissa took care of our housekeeping issue and appreciated Jean Carlo is always rounding the premises to ensure compliance with policies. There are ample security no safety issues. The garden area is beautiful especially at sunset great photo ops. Cons: the sheets, pillows and room had an unbearable, univiting odor on our first night. Let's just say sleeping wasn't pleasant. We did address this matter with front desk the next day to no avail. We later addressed with management, who had the sheets and pillow cases changed and was a bit more tolerable. We had a partial ocean view (parking lot) which was pleasant but if you sit cannot view ocean. Have to stand and lean over for view. Our room was on the parking lot side of hotel which is also an access to the beach, needless to say Saturday night was quite an interrupted night of sleep due to noise. The other nights were better. Parking is a little distance from the entrance, one of our family members is disbaled and ambulates with a cane. Handicap parking is quite a distance away. No microwave and refridgerator has no freezer. Would stay again & highly recommend

By on Aug 3, 2021

Review comment responded on Aug 4, 2021

Dear Valued Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. Please accept our sincerest apologies for the disturbance you experienced during your stay due to the room conditions. We appreciate your comments and will share these with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Kindest Regards, Guest Experience Manager Holiday Inn Resort Aruba

3
Partner Couples

The rooms were clean . I wasn’t happy about the room location. And I just wasn’t too fond of the rental umbrellas and space on the beach . When they say all inclusive. They don’t really mean everything is free. I had to pay out of pocket for drinks and food.

By on Jul 12, 2021

Review comment responded on Jul 14, 2021

Dear Valued Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba

5
Family

No complaints

By on Jun 25, 2021

Review comment responded on Jul 2, 2021

Dear Valued Guest, We thank you for choosing us to host your stay. We appreciate your wonderful comments towards our hotel . We will sure share them with our entire team. We hope to have you soon again with us. Island Regards, Guest Experience Manager Holiday Inn resort Aruba

3
Partner Couples

Our stay was overall good. I was a little disappointed in our room initially because our balcony door was impossible to open. We did bring this to their attention and they had a maintenance guy come up and he fixed it the best he could. The air conditioner in our room also seemed a bit off as the room was quite warm even when we had it set at the lowest temp. It was a comfortable stay other than that and I love the location of this hotel.

By on Jun 24, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Guest Experience Manager Holiday Inn Resort Aruba

Holiday Inn Resort Aruba - Beach Resort & Casino

J E Irausquin Boulevard 230, Noord,
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