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Recent guest reviews

The room was large and very clean. It had a nice chair and ottoman but it seemed like it needed another piece of furniture as the one corner seemed empty. The bed was very hard and the pillows were were too soft and flattened out quickly. No additional pillows in the closet. The location was about a 2-3 minute walk to the entrance of the shops attached to the Fallsview Casino.

Good location near the falls but a bit of a walk to the main strip. Overall very pleased with the quality and price.

Restaurant on site Excellent.. Across the street from the casino. Walking distance to the falls.

The room was not clean the staff tried to accomodate us with another room but the new one was not the cleanest too.

I loved that this facility was nearby attractions and restaurants. I didn’t like that they did not offer free water.

Easy walk to the Falls and other things like the tower.

A nice quiet place to stay for a reasonable price for the location. If we come back for another visit, this is where we will stay.

Hotel conventiently located to all attractions. Bed was comfortable, room was clean except we’re not sure if sheet was changed because it was wrinkled and had numerous hair on it when we opened up the comforter. Our room was near back door and elevators so it was noisy with people coming and going. Other than that, everything was good!

Close to everything. Food, falls, shopping. Decorations are beautiful.

Nice hotel but the restaurants need to work with better foods.

In the middle of everything and across from a casino.

Great location right in middle of town and restaurants .. 5 minute walk from niagra falls

Nice hotel. Good location. Beds a little hard for my taste but might be perfect for others.

My wife and I had a great stay....unfortunately it was during the Covid-19 pandemic and the amenities were all closed up. Would definitely recommend this hotel to our friends when staying in Niagara Falls!

5339 Murray St Niagara Falls ON

Hotel highlights

  • Walking distance to Fallsview Casino and Skylon Tower
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Fallsview, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel is adjacent to Fallsview Casino and within a 10-minute walk of other popular attractions like Skylon Tower. This 3-star hotel has 122 guestrooms and offers an outdoor pool, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's theme restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 8:00 AM to 11:30 AM.


Rooms

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel's 122 recently renovated rooms provide coffee makers, free newspapers, and ironing boards. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers.


Property features

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel features an indoor pool, an outdoor pool, and a 24-hour fitness center. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 3

Room, 1 King Bed, Non Smoking (with shower)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Accessible (Wheelchair)

1 Queen Bed | Sleeps 3

Guest reviews for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Everyone (15) Couples (4) Family (4)
1
Everyone

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Thank you for your review. I'm sorry you didn't enjoy your stay with us. As your review is anonymous, I am not able to look into this specifically, but please reach out to me directly if there's anything I can help with.

4
Partner Couples

The room was large and very clean. It had a nice chair and ottoman but it seemed like it needed another piece of furniture as the one corner seemed empty. The bed was very hard and the pillows were were too soft and flattened out quickly. No additional pillows in the closet. The location was about a 2-3 minute walk to the entrance of the shops attached to the Fallsview Casino.

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Thank you so much for your feedback, we're so glad to hear you enjoyed your stay. We are always happy to send up extra pillows upon request, and we have both soft and firm pillows to suit everyone's preferences. We hope to see you back again soon!

1
Everyone

By on Nov 13, 2019

4
Family Business Business

Good location near the falls but a bit of a walk to the main strip. Overall very pleased with the quality and price.

By , from Clifton Park, NY on Nov 2, 2019

5
Everyone

By on Nov 2, 2019

4
Partner Couples

Restaurant on site Excellent.. Across the street from the casino. Walking distance to the falls.

By on Oct 19, 2019

3
Everyone

By on Aug 26, 2019

3
Family

The room was not clean the staff tried to accomodate us with another room but the new one was not the cleanest too.

By , from New york on Aug 20, 2019

5
Partner Couples

I loved that this facility was nearby attractions and restaurants. I didn’t like that they did not offer free water.

By on Jun 13, 2019

4
Everyone

By on Jun 12, 2019

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

5339 Murray St, Niagara Falls, ON L2G2J3
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