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Recent guest reviews

Location

The rooms were up to date and clean, the food was good, staff were helpful and friendly.

Recent two-night stay under pandemic conditions. While the hotel has seen some wear, property and amenities were clean. Pros: price, food, drinks and the outstanding staff. Could use improvement: temperature controls in the room (after a maintenance check, still couldn't get the room to cool). Overall, good experience with a super responsive staff and prices that you can't beat.

I liked the location. The staff was very friendly and the restaurant was open for service. Unfortunately the negatives outweighed the positives. This is my second time staying at this location and the first time (about 2 years ago) was pretty great. This place has gone downhill since. The room just looked worn down. I found little crumbs of food on the carpet when I checked in and whenever I used the shower, there was an awful sewer smell that came from the drain and engulfed the entire room for the whole day. I was pretty excited that their restaurant was in service so I pretty much ordered almost one of everything. The food was pretty terrible. The Cajun pasta was watery at the bottom and just flavorless. I didn't even eat it. I let it in the fridge. The sliders tasted like there was no seasoning added to it before cooking so also flavorless. The wings were okay. You can get something better at wingstop for the same price that is way better. We were so disappointed with the other food that we left two whole meals in the fridge. The turkey sandwich I did not taste. - left in fridge. It was good for the short stay, but I will not be back to this location at least.

There was a noise issue the second night I was there. Another room was partying until 5 AM and woke me up repeatedly. I called the front desk to ask them to address it. The next morning, Maria told me she was going to give me a refund of 1/2 that night stay. I did not ask for one, so this was a peasant surprize. I received the refund this morning. I liked this hotel and based on the attention to my situation I would highly recommend staying here.

The rooms were amazing. I liked that it had a bath and a shower. It was spacious and very comfortable. I had difficulty with the elevator in the evening - it required you use your key to get the elevator going. Once I figured it out it worked well. Also, checking out at 6:15 but no one was a the front desk.

The humming noise all night did not let us get good sleep. As a platinum member expect to get a good room in the right location where the garbage truck does not wake us up at 4 AM.

breakfast is not easy or of adequate quality. poor service.

The rooms were spacious and had all the amenities that you'll want. e.g. sink, mini fridge, iron and ironing board, microwave, wifi internet, TV/cable, etc. One of the room we booked had a noisy furnace, that another had a thermostat that wouldn't allow get the room temp higher than 78.

Clean and welcoming.the beds are super comfortable. I slept like a baby!

I like the location. I didn’t like the receptionist area. It looks like it was a last minute decision. A very small desk area for a lobby. Too close to the doors, we might as well stand outside. I did however notice the courtesy dog food and water by the door. Nice. The heater in my rm was not working which left me, my husband and child cold for 3 nights. I thought to not make a fuss about it. Double check your thermostats to see if they are working properly. The in room coffee is weak. One thing I need is a strong cup of joe in the morning. A variety would be nice. The waiting area by the bar is actually nice to sit and lounge in. Very modern.

Quiet and very clean. Love this place. This is my second time staying here. Beds are super cozy.

Loved the spacious, modern rooms. Staff could have been more friendly or helpful. I didn't get offered my bonus points or breakfast voucher for skipping housekeeping. I did not get happy hour rates when I was at the bar during the aforementioned time, which was annoying.

Gateway Blvd Newark CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Aloft Silicon Valley places you within a 15-minute drive of popular attractions such as Facebook Campus and Southland Mall. This 172-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:00 AM.


Rooms

The 172 accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, refrigerators, and coffee makers are also standard. Weekly housekeeping is available.


Property features

At Aloft Silicon Valley, guests have access to a fitness center, a spa tub, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

aloft, Room, Multiple Beds, Non Smoking

2 King Beds | Sleeps 4

Guest reviews for Aloft Silicon Valley

Everyone (13) Couples (6) Business (2) Family (10)
4
Everyone

Location

By on Jul 27, 2021

Review comment responded on Sep 11, 2021

Hello there, Thank you so much for staying with us and for taking the time to share your feedback. We truly appreciate your loyalty and hope we can welcome you back in the future. If there is anything we can do to make your next stay more amazing, please don't hesitate to reach out to us. Thank you so much again for your partnership and for taking the time to share your experience. We truly look forward to the opportunity to welcome you back again soon.

4
Everyone

By on Apr 20, 2021

Review comment responded on May 4, 2021

Hello there! Thank you so much for staying with us and for taking the time to provide your feedback about your stay! Thank you so much again for taking the time to share your feedback, and we are so glad you enjoyed your stay here at Aloft Silicon Valley. If there is any way we can make your next stay even better, or if there was some way we fell short of your expectations, please do not hesitate to let us know. Please take care and we definitely look forward to welcoming you back again soon!

5
Business Business

The rooms were up to date and clean, the food was good, staff were helpful and friendly.

By on Dec 7, 2020

Review comment responded on Dec 14, 2020

Hello there! Thank you so much for staying with us and for sharing your feedback about your stay! We are all delighted that you had a wonderful stay and enjoyed the suites, restaurant, and our amazing staff! We can't wait to welcome you back again in the future! Happy holidays to you and see you again soon! :)

5
Everyone

By on Oct 16, 2020

Review comment responded on Oct 29, 2020

Thank you so much for staying with at Aloft Silicon Valley and sharing your experience. We definitely appreciate you coming to see us and hope you will be back soon! In the meantime, please take care and be well!

4
Family

Recent two-night stay under pandemic conditions. While the hotel has seen some wear, property and amenities were clean. Pros: price, food, drinks and the outstanding staff. Could use improvement: temperature controls in the room (after a maintenance check, still couldn't get the room to cool). Overall, good experience with a super responsive staff and prices that you can't beat.

By , from California on Sep 21, 2020

2
Partner Couples Family

I liked the location. The staff was very friendly and the restaurant was open for service. Unfortunately the negatives outweighed the positives. This is my second time staying at this location and the first time (about 2 years ago) was pretty great. This place has gone downhill since. The room just looked worn down. I found little crumbs of food on the carpet when I checked in and whenever I used the shower, there was an awful sewer smell that came from the drain and engulfed the entire room for the whole day. I was pretty excited that their restaurant was in service so I pretty much ordered almost one of everything. The food was pretty terrible. The Cajun pasta was watery at the bottom and just flavorless. I didn't even eat it. I let it in the fridge. The sliders tasted like there was no seasoning added to it before cooking so also flavorless. The wings were okay. You can get something better at wingstop for the same price that is way better. We were so disappointed with the other food that we left two whole meals in the fridge. The turkey sandwich I did not taste. - left in fridge. It was good for the short stay, but I will not be back to this location at least.

By , from San Diego on Sep 14, 2020

3
Everyone

By on Sep 11, 2020

5
Everyone

By on May 21, 2020

Review comment responded on Jun 16, 2020

Hello there, Thank you so much for staying at Aloft Silicon Valley and for taking the time to share your feedback! We truly appreciate you and look forward to welcoming you back soon! Take care and be well!

5
Partner Couples Family

There was a noise issue the second night I was there. Another room was partying until 5 AM and woke me up repeatedly. I called the front desk to ask them to address it. The next morning, Maria told me she was going to give me a refund of 1/2 that night stay. I did not ask for one, so this was a peasant surprize. I received the refund this morning. I liked this hotel and based on the attention to my situation I would highly recommend staying here.

By , from San Diego on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you for staying with us! I am so sorry about the noisy party during your stay! We hope to see you back soon!

4
Everyone

The rooms were amazing. I liked that it had a bath and a shower. It was spacious and very comfortable. I had difficulty with the elevator in the evening - it required you use your key to get the elevator going. Once I figured it out it worked well. Also, checking out at 6:15 but no one was a the front desk.

By on Feb 9, 2020

Review comment responded on Feb 10, 2020

Thank you so much for staying with us at Aloft Silicon Valley! We hope to see you back soon!

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