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Recent guest reviews

Nice, quiet. Easy access. Rooms were a little small but clean. Would stay again.

Never had anyone bring new towels the entire 3 night stay, nor did they change the sheets.

The rooms are unbelievably small with barely any room to walk around. I reserved a standard room with 2 queen beds and was given a room with a single king bed. I paid a higher rate to get the 2 beds and had to wait for the person at the front desk to call Orbitz/Expedia to get it resolved, and it was already midnight.

The gentleman Anthony at the breakfast place was awesome. He had a great,friendly personality and the food was very good and he always replenished whenever was needed. Thsnk you Anthony!

Room was very very small but served its purpose I guess. The hotel is overlooking the dump and a construction site so not the best views. Breakfast was in basement which I found to be odd..

It was a nice hotel and clean.The staff was very nice to me my experience was great

Staff very very welcoming and professional. Would stay here again.

No refrigerator in room. Ice and vending machines ion basement. Hair dryer didn’t work. Bed was uncomfortable pillows were terrible. Definitely don’t recommend.

Excellent about sums it up. So comfortable I slept just like a baby.

Decent stay.. there online information is different from what the actual information about hotel is .. like check-in and check out time ...

Thr first room the door didn't lock properly. They moved us to another room there was no soap in the bathroom. Then they woke us and said there was someone smoking and neither of us smoke. Than the elevator broke and we had to walk down five flights of stairs. There was also construction going on while we were there this should have been on your web site. I will not be staying there anymore

My family enjoyed our one week stay at the Comfort Inn in Staten Island. Most things were only an hour away and it was nice to have this be a central location. The continental breakfast was great and the customer service was the best part. Everyone was nice and valued their jobs. This was my second time in 5 years, i will always go back to Comfort Inn if I need to be in New York. Thank you,

Hotel room was very small as stated in previous reviews. The staff was ok EXCEPT the breakfast crew. This was a holiday weekend and the breakfast room was crowded. Coffee and food ran out pretty quickly. Only one person was working in the kitchen. She was a bit short tempered and snapped at the guests frequently. Not very good customer service...will not be returning

Have stayed here several times and hotel is good. Rooms are small but very clean. Good complimentary breakfast and friendly, reliable staff

Everything was clean and the staff was friendly and helpful. Rooms are on the small side, but if you just need a place to stay the night, that's not a bad thing.

i usually look for reviews before booking a hotel so i figure i would write one here. the room is very small. it's a typical comfort inn if you haven't been to one before. but if you're looking for a place to stay, it's clean, it's not a run down hotel where you'll feel dirty staying there. they have complimentary breakfast so that helps. and i don't have anything against it. it's not the biggest room out there, but if you're looking to stay somewhere clean for a night, then this isn't a bad place to go to.

Wild Ave Staten Island NY

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center

Located in Travis - Chelsea, The Staten Island Inn is within a 10-minute drive of Staten Island Mall and Roller Jam USA. This 93-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

The Staten Island Inn's 93 rooms provide coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

The Staten Island Inn features free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking and an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room

1 King Bed | Sleeps 2

Standard Room

1 Queen Bed | Sleeps 2

Standard Double Room

2 Double Beds | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Guest reviews for The Staten Island Inn

Everyone (11) Couples (5) Family (8) Other (2) Friends (1)
5
Everyone

By on Dec 26, 2020

Review comment responded on Dec 27, 2020

Good Morning, We're glad you enjoyed your stay. We make sure our guest are all satisfied. We hope to see you again!

4
Everyone

Nice, quiet. Easy access. Rooms were a little small but clean. Would stay again.

By , from Bensalem, PA on Oct 11, 2020

Review comment responded on Dec 7, 2020

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2
Partner Couples

Never had anyone bring new towels the entire 3 night stay, nor did they change the sheets.

By on Dec 31, 2019

Review comment responded on Jan 3, 2020

We would like to extend a sincere apology that your stay did not meet and exceed your expectations. Please know that these issues regarding not having fresh towels brought to your room have been relayed to our executive housekeeper and upper room management in order to prevent future guests from experiencing the same problems. We hope you will provide us another opportunity to prove that your stay was only an exception.

4
Family Family

By on Dec 21, 2019

Review comment responded on Dec 24, 2019

Thank you for sharing your feedback! We hope you will provide us another opportunity to accommodate you in the future!

4
Family Family

The rooms are unbelievably small with barely any room to walk around. I reserved a standard room with 2 queen beds and was given a room with a single king bed. I paid a higher rate to get the 2 beds and had to wait for the person at the front desk to call Orbitz/Expedia to get it resolved, and it was already midnight.

By on Nov 7, 2019

Review comment responded on Nov 8, 2019

Thank you for taking the time sharing your feedback. We want to extend a sincere apology that your stay did not meet & exceed your expectations. In regards to room size, we tend to be a smaller hotel given we are located in the NYC area. We hope you will provide us another opportunity to prove that your stay was only an exception, and allow us to provide you with our superior service!

3
Family Family

The gentleman Anthony at the breakfast place was awesome. He had a great,friendly personality and the food was very good and he always replenished whenever was needed. Thsnk you Anthony!

By , from Orlando on Oct 22, 2019

Review comment responded on Oct 22, 2019

T.D., we appreciate you taking the time sharing your feedback with us and others. We are so delighted to hear that you had a great stay with us and were assisted by our friendly breakfast hostess, Anthony. We hope to accommodate you again your next time in the area.

3
Partner Couples Family

Room was very very small but served its purpose I guess. The hotel is overlooking the dump and a construction site so not the best views. Breakfast was in basement which I found to be odd..

By , from Staten Island on Aug 27, 2019

Review comment responded on Aug 28, 2019

Thank you for taking the time sharing your feedback. We want to extend a sincere apology that your stay did not meet & exceed your expectations. In regards to room size we tend to be a smaller location given that we are located in the NYC area. Our sister property is currently under renovations & the neighboring lot is transitioning into a storage facility, which is the cause of the all the mods and storage containers. We hope you will provide us another opportunity to prove that your stay was an exception, & provide you with our superior service.

2
Everyone

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank you for sharing your feedback. We want to extend a sincere apology that your recent stay was not a 10 out of 10! We hope you will provide us another opportunity to prove that your stay was an exception.

4
Everyone

It was a nice hotel and clean.The staff was very nice to me my experience was great

By , from Staten Island,NY on Oct 29, 2018

Review comment responded on Oct 30, 2018

Dear Shameka, Thank you for taking the time sharing your feedback from your recent stay. We are so delighted to see you were able to have a comfortable and cozy stay. We are happy to hear that you were accommodated by our friendly front desk team. We hope to see you again in the future your next visit to Staten Island.

5
Everyone

Staff very very welcoming and professional. Would stay here again.

By , from New York on Oct 15, 2018

Review comment responded on Oct 16, 2018

Thanks for your positive feedback. We look forward to seeing you in the future!

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