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Recent guest reviews

Everything was amazing! Very clean and updated staff was extremely quick to respond to and requests we may have had. No iron, microwave or free fridge in the room…had leftovers from dinner that we had to throw out. Really enjoyed our stay and yes we will be returning

Front desk person was very unaccomadating. Room is getting very old. Bad sheets, bad comforter.

Friendly staff. Clean, well kept property. A brief visit to Japan.

Great location. The bathroom facilities are great. Rooms a bit small.

Nice and peaceful Needs more amenities restaurant etc and more selection for food but overall great people

A serene and quiet hotel with well-designed rooms. I loved The Kitano.

Family vacation with friends in NYC. We love the food at the Jazz and Hakubai - first class Japanese cuisine! It is not cheap but it is high quality stuff for it is worth it in my opinion. Rooms are rather standard affairs, but the amenity is great and shower/tub combination was user friendly. The only down side is the lack of even temporary parking space in front of the hotel while checking in and my wife had to wait in the car until valet parking staff transported our car to the garage for us. Checking out took longer than expected because our car did not arrive at the entrance for over 45 minutes because 'valet parking was busy'. I should have notified them beforehand, so it is partly my own fault. But overall the staff was all courteous and made their best effort to make our family's stay comfortable and enjoyable. Restaurant staff were also very accommodating to our request with two small children, so we were very happy overall. We will definitely stay again when visiting NYC.

Very nice hotel in midtown. Upgraded on arrival. Quiet comfortable rooms.

Me gusta que tenga cuartos para fumadores. El staff muy amable, con excepción del restaurante, arte de muy caro, para lo que ofrece. Me encanta este hotel en general y lo recomiendo. No deberían de cobrar wi fi, la conexión falló la mayor parte del tiempo, y me cobraron 1 de tres días, pero sólo tras pedirlo. Fuera de eso, todo perfecto. El WC es maravilloso :-)

Park Ave New York NY

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Midtown, The Kitano Hotel New York is adjacent to 5th Avenue and within a 5-minute walk of Grand Central Terminal. This 149-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a business center, and concierge services.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 6:00 AM to 9:00 AM.


Rooms

All of The Kitano Hotel New York's 149 soundproofed rooms provide minibars, free newspapers, and safes. Guests can expect WiFi, wired Internet, and plasma TVs with cable channels and pay movies. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Other standard amenities include phones and desks.


Property features

Guests of The Kitano Hotel New York enjoy access to free WiFi in public areas, conference space, and a business center. Valet parking is offered for USD 55 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.

Room options

Premier Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Kitano Hotel New York

Everyone (8) Couples (1) Family (1)
5
Partner Couples

Everything was amazing! Very clean and updated staff was extremely quick to respond to and requests we may have had. No iron, microwave or free fridge in the room…had leftovers from dinner that we had to throw out. Really enjoyed our stay and yes we will be returning

By on Jun 29, 2021

Review comment responded on Jun 29, 2021

Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. We wish you and your family continued health and safety.

3
Business Business

Front desk person was very unaccomadating. Room is getting very old. Bad sheets, bad comforter.

By , from New york on Mar 5, 2020

5
Family

Friendly staff. Clean, well kept property. A brief visit to Japan.

By , from NJ on Feb 20, 2020

4
Business Business

Great location. The bathroom facilities are great. Rooms a bit small.

By , from Las Vegas on Dec 19, 2019

Review comment responded on Dec 30, 2019

Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Please accept our sincere apologies for the challenge you experienced. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran. General Manager

5
Everyone

By on Oct 23, 2019

Review comment responded on Nov 14, 2019

Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran.

5
Everyone

By on Sep 1, 2019

Review comment responded on Oct 19, 2019

Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact us on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran.

5
Everyone

By on Mar 20, 2019

Review comment responded on May 16, 2019

Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack

5
Business Business

Nice and peaceful Needs more amenities restaurant etc and more selection for food but overall great people

By on Feb 21, 2019

Review comment responded on Mar 8, 2019

Thank you for taking the time to review our property and the great review of The Kitano Hotel New York, and thank you for advising us of the great experience that you encountered during your recent visit to The Kitano. It is comments such as yours that motivate our team and increase their confidence. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran General Manager

4
Everyone

By on Jan 26, 2019

5
Everyone

A serene and quiet hotel with well-designed rooms. I loved The Kitano.

By , from Ithaca on Nov 5, 2018

Review comment responded on Nov 5, 2018

Good to know you enjoyed your overall visit. Thank you for taking the time to provide us with your comments. We hope to welcome you back again soon. Warm regards,

The Kitano Hotel New York

66 Park Ave, New York, NY 10016
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