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Recent guest reviews

The hotel has no restaurant nor bar service although the lobby has the facilities and we were not adviced by the hotel or Orbitz.

Good location

We booked and paid for a delux room with king bed. We got a queen bed in a handicap-accessible room. Very disappointed.

Great service and staff friendliness

Great place to stay the staff was very nice and helpful. I would definitely stay there again.😍

The pictures are outdataded as is the hotel. The hotel is old and feel dirty and the rooms are no where near as advertised.

Don't let the pictures fool you. The facility is dirty, the furnishings look like it's from the 70s and the mattress is horrible.

The bed was fine. The room was worn and could use some updating.

Location was great. Staff was amazing. They were very helpful. We enjoyed our stay

Need coffee in the room. HVAC fairly loud. Otherwise decent value.

Location is terrific for Broadway show weekends. Staff is very nice, very efficient, very professional. The room was spacious. Friendly housekeeping staff said "hello", every time I encountered someone.

Rocko was so awesome and helpful! Hotel was beautiful and the staff and manager was great

Location,friendly staff, cleaniess,room and hot tub

The atmosphere and staff was impeccable! The staff helped without hesitation to requests throughout my stay for an important event! The lobby atmosphere unique for a NYC experience!

Excellent Staff & amazing room loved it ! Definitely will be staying here again

Good location, nice bar lounge and lots going on there

Good location. Near theaters. Blah, blah, blah. Seriously? Forceing me to say more?

W 44th St New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Times Square
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Midtown, Royalton New York is within a 5-minute walk of Times Square and within 15 minutes of other popular attractions like Broadway. This 4.5-star hotel has 168 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All 168 rooms provide free weekday newspapers, safes, and phones. 50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include ironing boards, desks, and wardrobes or closets. Housekeeping is available on request.


Property features

Royalton New York features a 24-hour gym, WiFi in public areas, and conference space. Valet parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and express check-out.

Room options

City View Alcove

1 King Bed | Sleeps 2

Loft

1 King Bed | Sleeps 3

Deluxe

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room

1 Queen Bed | Sleeps 2

Guest reviews for Royalton New York

Everyone (18) Couples (4) Family (3)
3
Family

The hotel has no restaurant nor bar service although the lobby has the facilities and we were not adviced by the hotel or Orbitz.

By on Nov 28, 2021

Review comment responded on Nov 29, 2021

Thank you for your response. We apologize for the lack of communication with respect to our restaurant and bar service. We will be addressing the issue soon.

4
Family

Good location

By on Nov 12, 2021

Review comment responded on Nov 13, 2021

Thank you for your review. We look forward to hosting you again.

2
Partner Couples

We booked and paid for a delux room with king bed. We got a queen bed in a handicap-accessible room. Very disappointed.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Good Evening, Thank you for taking the time to review your stay here at the hotel. Please understand that bed size is request based and we try to accommodate all our guests to the best ability. Looking forward to the opportunity to welcome you back in the future. Until then, stay healthy and safe travels always.

5
Family

Great service and staff friendliness

By on Sep 24, 2021

Review comment responded on Sep 25, 2021

Dear Carlos Thank you so much for your great review. We appreciate your business and are thrilled you enjoyed your time with us. Please feel free to reach out to us when you are planning your next trip. Looking forward to hosting you again.

5
Partner Couples

Great place to stay the staff was very nice and helpful. I would definitely stay there again.😍

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Dear Guests, Thank you so much for your review on your recent stay with us! We look forward to welcoming you back to Royalton in the near future. Best regards, Royalton team

3
Partner Couples

The pictures are outdataded as is the hotel. The hotel is old and feel dirty and the rooms are no where near as advertised.

By on Dec 6, 2020

Review comment responded on Dec 6, 2020

Dear guest, Thank you for taking time to give us a feedback about your stay. We do take seriously all feedback and yours will be shared with the entire management team for process improvement. Thanks again for staying with us. Thanks

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you so much for your wonderful review. We look forward to welcoming you back to Royalton soon!

1
Business Business

Don't let the pictures fool you. The facility is dirty, the furnishings look like it's from the 70s and the mattress is horrible.

By on Dec 23, 2019

Review comment responded on Dec 25, 2019

Dear guest, We do apologize for the inconveniences and inconsistencies you experienced. The deficiencies you have noted are not indicative of the standards of the Royalton Hotel additionally, I am reviewing your feedback in detail with our team, and we all hope to have the chance to better serve you in the future. We strive to ensure complete comfort for all our guests and I sincerely apologize we missed the mark during your visit with us. We are truly appreciative of our guests who advise of the areas in which we struggle and allow us an opportunity to resolve them prior to the anomaly impacting more guests. Thank you again for sharing your feedback and hope to welcome you back to Royalton in the near future. Best Regards, Royalton team

2
Everyone

The bed was fine. The room was worn and could use some updating.

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

Thank you for your review. We will address the issues that you had during your stay.

5
Friends

Location was great. Staff was amazing. They were very helpful. We enjoyed our stay

By on Sep 3, 2019

Review comment responded on Sep 6, 2019

Thank you kindly for your lovely review! We are elated to hear we were able to meet your expectations. look forward to welcoming you back to The Royalton again soon. Have a wonderful weekend.

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