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Recent guest reviews

Extremely disappointed. Our room was not cleaned properly - walls were filthy, floors were sticky and a plastic spoon was left on bureau. At night the hallways reeked of Marijuana, alarm went off three times... 11:30, 1:00 am and early morning. Called front desk and no one answered. Remind you it’s suppose to be a non smoking hotel. After Complaining in the morning the staff switched my room . Second night was better. I will definitely not be staying at Red Lion in the future.

Quick easy check in process. Friendly staff. Clean and comfortable. All at a good price

Hostess was nice. The decorum of the room and the mattress was horrible to the upteen power.

Property was nice, and in a good area. Close to the trains. Not too far from the city, especially for the price! Housekeeping could have been better. Replacement of towels and making of beds was fine. But cleaning the room did not seem to be a priority. Overall a nice hotel, with nice people.

It’s a good hotel and a great location the walk around the hotel was nice

Not as loud as some of the other properties in the area. Easy access to food, bars and train.

The property is under poor management and severe bed bug problem. First the toilet sink does not drink. I got bitten when first sat on the writing chair, and then again after putting on my sweater which were put on the bed. The front desk said they do not have a room to switch and he said he does not have an emergency contact the hotel general manger. The worst thing is that I read the bed bug problem reported by previous residents before and called the hotel. A lady told me the problem was fixed, and horrible experience showed it was not.

comfortable and close to MTA and very convenient; breakfast is great too.

The front desk concierge are super pleasant and friendly. Hotel is very clean.Satisfying for the price we paid

42-24 Crescent St Long Island City NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

Located in Queens, Red Lion Inn & Suites Long Island City is within a few miles (5 km) of popular sights such as Memorial Sloan-Kettering Cancer Center and 5th Avenue. This 80-room hotel has free in-room WiFi, a fitness center, and a 24-hour business center.


Rooms

The 80 rooms have an array of amenities, including free weekday newspapers, free local calls, and ironing boards. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.


Property features

At Red Lion Inn & Suites Long Island City, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Red Lion Inn & Suites Long Island City

Everyone (17) Couples (3) Family (3)
1
Everyone

By on May 16, 2021

Review comment responded on May 26, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ Ahn General Manager

2
Family Family

Extremely disappointed. Our room was not cleaned properly - walls were filthy, floors were sticky and a plastic spoon was left on bureau. At night the hallways reeked of Marijuana, alarm went off three times... 11:30, 1:00 am and early morning. Called front desk and no one answered. Remind you it’s suppose to be a non smoking hotel. After Complaining in the morning the staff switched my room . Second night was better. I will definitely not be staying at Red Lion in the future.

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ Ahn General Manager

4
Everyone

By on Apr 11, 2021

Review comment responded on Apr 21, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

4
Everyone

By on Apr 1, 2021

Review comment responded on Apr 12, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

4
Everyone

By on Sep 25, 2020

Review comment responded on Sep 25, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

5
Business Business

Quick easy check in process. Friendly staff. Clean and comfortable. All at a good price

By , from New York on Sep 9, 2020

Review comment responded on Sep 9, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

5
Everyone

By on Aug 25, 2020

Review comment responded on Aug 25, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, YJ Ahn General Manager

1
Partner Couples

Hostess was nice. The decorum of the room and the mattress was horrible to the upteen power.

By on May 25, 2020

Review comment responded on May 25, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ Ahn General Manager

2
Everyone

By on May 24, 2020

Review comment responded on May 25, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

4
Family with small children

Property was nice, and in a good area. Close to the trains. Not too far from the city, especially for the price! Housekeeping could have been better. Replacement of towels and making of beds was fine. But cleaning the room did not seem to be a priority. Overall a nice hotel, with nice people.

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ Ahn General Manager

Red Lion Inn & Suites Long Island City

42-24 Crescent St, Long Island City, NY 11101
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