Skip to main content
Beginning of main content

Recent guest reviews

Location and service

Staff provided a very pleasant and attentive service during stay

Very disappointing stay. The NYC Mandarin is simply not compareable to any of their Asian properties. My stay started with the explaination that WIFI was not free. I also waited 17 minutes at my lunch table until a waitress came to my table. I was one of 4 occupied tables. I simply cannot recommend this property to anyone.

Excellent hotel but had some troubles with the booking. I was called as I landed at LaGuardia and told that since another group had decided to stay longer that my room would not be available that night. They instead got me a room at the Trump International Hotel across the street. I was not happy and voiced my displeasure which the staff handled very professionally. They provided the room for the night complimentary and upgraded the rest of my stay to a suite. They also sent a bowl of fruit and a bottle of wine. While I still don't understand how a reservation I made 8 months ago could not be fulfilled I appreciate them going the extra mile to make it right. The staff were excellent and the facility is great. I would stay there again even with the troubles I experienced.

The Mandarin Oriental experience is accommodating and gracious. At the Mandarin; the staff, food, art and guests aspire to make you feel comfortable. It is truly a warm environment, filled with giving, kind people.

Columbus Circle at 60th Street New York NY

Hotel highlights

  • Steps from Central Park and Columbus Circle
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Midtown, Mandarin Oriental, New York is next to popular attractions like Central Park and Columbus Circle. This 244-room, 5-star hotel has a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central New York, and also a short walk from Lincoln Center and 5th Avenue.


Dining

Enjoy a bite to eat at MO Lounge, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

Mandarin Oriental, New York's 244 rooms provide minibars, free newspapers, and free bottled water. Guests can expect WiFi and 55-inch flat-screen TVs with pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Mandarin Oriental, New York enjoy a full-service spa, an indoor pool, and a gym. Valet parking is USD 85.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 273 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Hudson River View, Room, 1 King Bed, View

1 King Bed | Sleeps 3

Hudson River View, Room, View

2 Twin Beds | Sleeps 3

Hudson River View, Room, 2 Twin Beds, Accessible

2 Twin Beds | Sleeps 3

Room, 2 Bedrooms (Central Park West)

1 King Bed and 2 Twin Beds | Sleeps 7

Guest reviews for Mandarin Oriental, New York

Everyone (4) Business (1) Family (2)
5
Family

Location and service

By on Dec 6, 2021

Review comment responded on Dec 6, 2021

Thank you

5
Family

Staff provided a very pleasant and attentive service during stay

By on Aug 13, 2021

Review comment responded on Sep 8, 2021

Thank you for your feedback.

5
Everyone

By on May 31, 2021

Review comment responded on Jun 10, 2021

Thank you for your feedback. We look forward to welcoming you back.

5
Everyone

By on Oct 13, 2019

Review comment responded on Oct 14, 2019

Thank you.

2
Everyone

Very disappointing stay. The NYC Mandarin is simply not compareable to any of their Asian properties. My stay started with the explaination that WIFI was not free. I also waited 17 minutes at my lunch table until a waitress came to my table. I was one of 4 occupied tables. I simply cannot recommend this property to anyone.

By on May 18, 2018

Review comment responded on May 21, 2018

Dear Sir/Madam, We are sorry to hear of your experience. Thank you for your feedback. Kind regards, Ethel Dabi

5

excellent hotel

Everyone

Excellent hotel but had some troubles with the booking. I was called as I landed at LaGuardia and told that since another group had decided to stay longer that my room would not be available that night. They instead got me a room at the Trump International Hotel across the street. I was not happy and voiced my displeasure which the staff handled very professionally. They provided the room for the night complimentary and upgraded the rest of my stay to a suite. They also sent a bowl of fruit and a bottle of wine. While I still don't understand how a reservation I made 8 months ago could not be fulfilled I appreciate them going the extra mile to make it right. The staff were excellent and the facility is great. I would stay there again even with the troubles I experienced.

By on Dec 12, 2016

Review comment responded on Mar 11, 2019

Dear Expedia Member, We truly appreciate the time you took to write such a lovely review of your stay with us at Mandarin Oriental, New York. We look forward to welcoming you back again for a future stay. Warm Regards,

5

it's cool to be gracious.

Business

The Mandarin Oriental experience is accommodating and gracious. At the Mandarin; the staff, food, art and guests aspire to make you feel comfortable. It is truly a warm environment, filled with giving, kind people.

By on Sep 29, 2016

Review comment responded on Mar 11, 2019

Dear Meredith J, We truly appreciate the time you took to write such a lovely review of your stay with us at Mandarin Oriental, New York. We look forward to welcoming you back again for a future stay. Warm Regards,

url importing http://sso-opn.orbitz.com/New-York-Hotels-Mandarin-Oriental,-New-York.h916343-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Mandarin-Oriental,-New-York.h916343-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/New-York-Hotels-Mandarin-Oriental,-New-York.h916343-p2.Hotel-Reviews

Frequently asked questions