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Recent guest reviews

I've stated here for years.

The staff was phenomenal. Professional, patient and courteous. The on site restaurant was well maintained and staff there was just as stellar as the rest. Room was a bit aged, but clean, comfortable and well maintained.

With reference to the property, everything was very good. However, with reference to Orbitz NOT knowing about the amount of seemingly extraneous charges so that one would know exactly what to expect, was somewhat disconcerting. I realize that it's New York. But, Orbitz should have the ability to know what some of the charges are. Noting on the Orbitz web site that there may be additional charges is insufficient considering that the 'additional charges' are substantial..

The Waiters & Bar staff were not very attentive, The rest of the staff was amazing. The rooms were outstanding. The location of the hotel was great. I wish we would have stayed longer

Great hotel. Great location. Room was perfect. I highly recommend this hotel.

Very comfortable Hotel , very clean and very polite and attentive staff. Been staying with them long before it passed to be operated by Marriott, much better since their operational change.

Rude and unhelpful staff at the reception. I simply requested a receipt and what I got was "you need to get it from your travel agent.... i'm going to put you on a hold ...." What? YOU are charging me. then she put me on a hold for 5min for this simple task, and then forwaded me to their accounting staff who was even more rude. Hey, I'm a customer.

Very nice hotel, wonderful staff, close to subway stations, mall, and a short walk to literally everything else! Central Park is across the street and was beautiful! I will stay here again!

Close to everything ... wonderful views ... great food... the best of a New York experience.

Convenient, classy, facilities maintained superbly!

Staff is courteous and efficient. Attention to detail is readily recognized upon check in.

Sightseeing in New York. Great hotel. Friendly staff. Good food at the restaurant.

This stay was much better than my last. Despite the craziness of the city due to the season and the political climate, hotel staff were professional, calm, very friendly and competent. When I checked into my room my bathroom window sill was covered in (typical New York City) grit. It was late and I did not call but next morning housekeeping saw it and addressed it. Very comfortable and spacious room, nice amenities, and great room service. They also remembered free internet as a Marriott member and housekepping promptly brought me a kettle so I could make my own tea when I requested it. I will return.

We had the best time....the staff was very professional, friendly and helpful. We will definitely stay there again on our next trip to the city. The restaurant was great very good menu. Room service was fabulous...very generous portions and great service. I have nothing negative to report. Concierge was extremely helpful, bellmen were so professional and doormen very helpful with cabs and such.

Central Park S New York NY

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Midtown, JW Marriott Essex House New York is adjacent to Central Park and within a 5-minute walk of Carnegie Hall. This 4.5-star hotel welcomes guests with 528 rooms and conveniences like a full-service spa, a 24-hour fitness center, and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.


Rooms

JW Marriott Essex House New York's 528 recently renovated rooms provide iPod docks, minibars, and laptop-compatible safes. 46-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with pillow menus and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.


Property features

Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 85 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Family Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 6

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for JW Marriott Essex House New York

Everyone (20) Couples (10) Business (4) Family (1)
5
Everyone

I've stated here for years.

By on Aug 18, 2021

4
Everyone

By on Apr 4, 2021

4
Everyone

By on Mar 18, 2021

4
Everyone

By on Sep 1, 2020

5
Everyone

By on Jan 27, 2020

5
Everyone

By on Aug 4, 2019

5
Family

The staff was phenomenal. Professional, patient and courteous. The on site restaurant was well maintained and staff there was just as stellar as the rest. Room was a bit aged, but clean, comfortable and well maintained.

By on Jul 12, 2019

4
Partner Couples

With reference to the property, everything was very good. However, with reference to Orbitz NOT knowing about the amount of seemingly extraneous charges so that one would know exactly what to expect, was somewhat disconcerting. I realize that it's New York. But, Orbitz should have the ability to know what some of the charges are. Noting on the Orbitz web site that there may be additional charges is insufficient considering that the 'additional charges' are substantial..

By on Jun 30, 2019

5
Everyone

By on Jan 4, 2019

5

great location right across from central park

Everyone

The Waiters & Bar staff were not very attentive, The rest of the staff was amazing. The rooms were outstanding. The location of the hotel was great. I wish we would have stayed longer

By on Jul 15, 2018

JW Marriott Essex House New York

160 Central Park S, New York, NY 10019
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