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Recent guest reviews

The staff specifically Ariel and the hotel manager downstairs were wonderful . Clean and modern rooms with one of the best views of Manhattan on the rooftop .

We loved our stay at Hotel Hugo! The room, staff, restaurant & roof top bar exceeded our expectations. Would definitely stay again!

Loved the rooftop bar. It has spectacular views and the cocktails were amazing! The room was small but it’s expected in NY. The room was clean and bed was comfy. The staff were all great and helpful. Received complimentary proseco and that was a nice gesture. I would definitely come back and stay here again.

We wanted something that was close to the Village but not in it. A quiet neighborhood in SOHO. Two blocks to the 123 and ACE subway. Easy 10 minute walk to Bleecker Safe neighborhood. One block from the river and great views of Lower Manhattan.

Large room with an excellent view. Very comfortable bed.

Nice hotel, great experience. Will stay there again next visit to NYC.

The room I stayed in was nice, but I was surprised that on checkout I was charged an amenity fee that I was not told about before then. They said it was to cover WiFi and other amenities in the room (What other amentities? Pillows?), but when I signed into the wifi, I was not told that I would be charged for it. Kinda disappointing.

This hotel looks better in the pictured than it does in reality. No value for the price and not even close to other soho hotels at the same price range Staff was very nice though.

Great experience! Beds were a little small but room was perfect for a weekend away with friends. Staff was awesome and accomodating. Hotel is in lower manhattan which is awesome but the location wasnt the best, couldnt walk out of hotel to bars and stores it was about a mile away... in warmer weather would have been better.

We were catching a concert a few blocks away so I decided to book a room at Hotel Hugo and it was the right choice as far as neighborhood, distance. The hotel is very nice and has a great staff they also provided a complimentary bottle of champagne which I thought was kool.

The area is very convenient and quiet. The hotel is cute and staffs are super friendly.

Greenwich Street New York NY

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace

Located in Manhattan within a 5-minute walk of Hudson River Park, Hotel Hugo is within a mile (2 km) of other popular attractions like Washington Square Park. This 4.5-star hotel welcomes guests with 122 rooms and conveniences like a 24-hour fitness center, a rooftop terrace, and a 24-hour business center.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11:00 AM.


Rooms

The 122 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and coffee makers. 32-inch flat-screen TVs come with cable channels and first-run movies, and guests can stay connected with free wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include free local calls, safes, and ironing boards.


Property features

At Hotel Hugo, guests have access to a 24-hour fitness center, a rooftop terrace, and conference space. You can take advantage of onsite parking for a fee, along with an airport shuttle (available 24 hours) for USD 70 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and free newspapers.

Room options

Superior Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior Room

1 King Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Hotel Hugo

Everyone (14) Couples (1)
5
Partner Couples

The staff specifically Ariel and the hotel manager downstairs were wonderful . Clean and modern rooms with one of the best views of Manhattan on the rooftop .

By on Feb 27, 2021

Review comment responded on Mar 4, 2021

Thanks!

1
Everyone

By on Jan 18, 2020

Review comment responded on Jan 20, 2020

Dear Guest, I'm very sorry that your stay did not meet your expectations. We hope you give us another chance in the future. Sincerely, Pablo Migoya

5
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Dear Guest, We appreciate you taking the time to give us this amazing rating. Come back soon! Sincerely, Pablo Migoya

5
Everyone

We loved our stay at Hotel Hugo! The room, staff, restaurant & roof top bar exceeded our expectations. Would definitely stay again!

By , from Milwaukee WI on Jun 10, 2019

Review comment responded on Jun 11, 2019

Hello Gail! Thank you for sharing your experience with us. I'm so happy to read your visit was up to your standards and expectations. We work hard to make sure our guests have a great time and I'm glad to hear that was your case. Come back soon! We'd love to welcome you again! Sincerely, Pablo Migoya

3
Everyone

By on Nov 21, 2018

Review comment responded on Nov 23, 2018

Dear guest, Thank you so much for providing us with your feedback. If you'd like to discuss how we could have improved your experience, please reach out to me. My contact information can be found on our website in the Contact Us section. Sincerely, Pablo Migoya

5
Everyone

Loved the rooftop bar. It has spectacular views and the cocktails were amazing! The room was small but it’s expected in NY. The room was clean and bed was comfy. The staff were all great and helpful. Received complimentary proseco and that was a nice gesture. I would definitely come back and stay here again.

By , from SF on Nov 17, 2018

Review comment responded on Nov 19, 2018

Hello, Des! Thank you for stopping by to tell us about your stay. I'm happy to hear you enjoyed your stay and your interactions with our staff. You're right, they're super helpful and diligent. I'm also glad to hear you liked your accommodations since we work tirelessly to make our guests feel like at home. Thank you again for all the positive feedback. I'm looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

By on Oct 24, 2018

Review comment responded on Oct 25, 2018

Thank you so much for giving us such a great rating! We're glad you enjoyed your experience with us. We're looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

We wanted something that was close to the Village but not in it. A quiet neighborhood in SOHO. Two blocks to the 123 and ACE subway. Easy 10 minute walk to Bleecker Safe neighborhood. One block from the river and great views of Lower Manhattan.

By , from Davis, CA on Oct 22, 2018

Review comment responded on Oct 23, 2018

Hello, Ted! Thank you so much for sharing your experience with us and for giving us this great review. I'm happy to read you enjoyed the convenience of our location and that you liked our views. We're looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

Large room with an excellent view. Very comfortable bed.

By on Oct 14, 2018

Review comment responded on Oct 15, 2018

Hi there! Thank you so much for sharing your feedback with us and for giving us this amazing 5-star rating. I'm glad to hear you enjoyed our views and that you had a relaxing time during your stay! I hope we have the chance to welcome you again in the future! Sincerely, Pablo Migoya

5
Everyone

Nice hotel, great experience. Will stay there again next visit to NYC.

By on Jul 14, 2018

Review comment responded on Jul 26, 2018

Hello! Thank you for taking the time to give us this amazing review. It’s always rewarding to know our guests had a great time during their stay with us. We look forward to your next visit! Sincerely, Pablo Migoya

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