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Recent guest reviews

The staff is friendly and goes above and beyond!

Room was sexy! Rooftop was stylish

The hotel is beautiful. Staff was very helpful with all of our accommodations. Super close to great restaurants and Bryant Park!

I’ve previously stayed at this hotel numerous times. Prior to this stay, I stayed in June and all I can say is what a 180 thirty days can make. The hotel no longer has a minibar and snacks in the room, but still advertises it as a listed amenity on its website. Next, checkout is supposedly at noon, but beginning at 9:45am the cleaning staff began banging on doors. In fact, the same staff member banged three times before 11:30am. They have also gone through extensive staff changes, which I believe may be a large part of the problem. That said, I will be finding a new local hotel during my frequent stays to NYC.

Clean, and walking distance to a lot of attractions in the city.

everything was perfect expect the rooftop was closed that was the purpose of us booking the hotel . they need to post alerts stating their doing renovations

Staff was friendly, roof top bar was beautiful, food and drinks were excellent

It is in a great location. Close to a lot of the famous landmarks and close to the subway. Rooftop bar is super cool and trendy.

Everything was perfect. Amazing location. Staff was extremely helpful and accommodating. Atmosphere was welcoming and modern.

Great location. The staff was attentive and lovely. Front Desk staff were the best I have ever experienced. Beds were comfy and the views of the Empire State Building were the best part. Room was quiet (17th floor). Roof top bar is a must to visit. Slow elevators was the only negative.

Stylish property in great part of town. Great rooftop bar as well.

Priced well for those of us commuters who sometimes need to spend a night. Clean comfy rooms albeit very compact. Pleasant staff

Employee Benny went above and beyond to make our stay amazing. Has been our favorite trip by far this year.

Rooms were new and felt very modern and clean when we finally checked in. BUT it also took us 2.5 hours from our original check in time for the rooms to be available. The hotel gets a bit of a pass as it was marathon weekend.

W 38th Street New York NY

Hotel highlights

  • Steps from 5th Avenue and New York Public Library
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Hotel Hendricks is next to popular attractions like 5th Avenue and New York Public Library. This 4-star hotel has 176 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Latin American cuisine. Savor a meal from the comfort of your room with room service.


Rooms

All 176 soundproofed rooms provide coffee makers, safes, and desks. Guests can expect to find free WiFi and 40-inch Smart TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Weekly housekeeping is available.


Property features

Hotel Hendricks features a 24-hour gym, free WiFi in public areas, and a business center. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.

Room options

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, View

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Hotel Hendricks

Everyone (14) Couples (12) Family (6)
5
Everyone

The staff is friendly and goes above and beyond!

By on Oct 20, 2021

Review comment responded on Oct 20, 2021

Thank you for the great review! We look forward to welcoming you back on your next trip to NYC!

4
Partner Couples

Room was sexy! Rooftop was stylish

By on Aug 17, 2021

Review comment responded on Sep 9, 2021

Thank you for the great review. We look forward to welcoming you back in the future!

5
Friends

The hotel is beautiful. Staff was very helpful with all of our accommodations. Super close to great restaurants and Bryant Park!

By on Aug 16, 2021

Review comment responded on Sep 9, 2021

Thank you for the great review. We look forward to welcoming you back in the future!

2
Everyone

I’ve previously stayed at this hotel numerous times. Prior to this stay, I stayed in June and all I can say is what a 180 thirty days can make. The hotel no longer has a minibar and snacks in the room, but still advertises it as a listed amenity on its website. Next, checkout is supposedly at noon, but beginning at 9:45am the cleaning staff began banging on doors. In fact, the same staff member banged three times before 11:30am. They have also gone through extensive staff changes, which I believe may be a large part of the problem. That said, I will be finding a new local hotel during my frequent stays to NYC.

By on Jul 22, 2021

Review comment responded on Jul 24, 2021

Hello, I am sorry your recent stay has not lived up to your previous stays. We do hope you will come back in the future to see how your review has helped us improve.

4
Friends

Clean, and walking distance to a lot of attractions in the city.

By on May 18, 2021

Review comment responded on May 21, 2021

Hello, Thank you for choosing Hotel Hendricks and taking the time share your guest experience. It was a pleasure having you as our guest.

3
Partner Couples

everything was perfect expect the rooftop was closed that was the purpose of us booking the hotel . they need to post alerts stating their doing renovations

By on May 14, 2021

Review comment responded on May 17, 2021

Hello, Thank you for choosing Hotel Hendricks. We do apologize for the closure of our venues. They will reopen first week of June. We hope you can visit us then to get the full experience.

4
Friends

Staff was friendly, roof top bar was beautiful, food and drinks were excellent

By , from Boston on Oct 13, 2020

Review comment responded on Dec 6, 2020

Hello Jamila, Thank you for choosing Hotel Hendricks and taking the time to share your experience on Expedia. We are so delighted that you enjoyed your stay. We hope to have you back soon.

5
Everyone

By on May 28, 2020

5
Everyone

By on Mar 12, 2020

Review comment responded on Mar 14, 2020

Thanks for your feedback

5
Family with small children Friends

It is in a great location. Close to a lot of the famous landmarks and close to the subway. Rooftop bar is super cool and trendy.

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Thanks for your feedback and we hope to see you at the Hendricks soon. Sincerely, Eugene

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