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Recent guest reviews

lack of food...they had some snacks yet these were priced too high, rather walk over to the Pizza parlor

Nice hotel, great breakfast, nice staff. Close to the highway.

Very dirty hotel. Smells really bad. Very tight rooms small beds. Plus rooms were expensive i have no idea why

Hotel under construction No parking Room was clean

We arrived during a storm and the hotel had no power, not even in the common areas. We completed check-in docs and were directed to our room with a flashlight.Time was approx7pm. We left to meet friends hoping all would be better later. At 11pm we returned to a partially powered hotel and we're informed no breakfast would be available in the am. Full power came on at about 3am. Breakfast was available at a neighboring hotel but we chose to go elsewhere.After a full day in NYC we returned at 1030pm to a room never touched during the day by housekeeping. We asked at the front desk and were told no one was in room 118 so there was no need for housekeeping. They also said our reservation had been cancelled since we never checked in?? Clearly our manual check in was never input after the power was restored. The mgmt needs a plan for how to handle emergencies and to train the staff. We saw no evidence of mgmt during the 3 days we were there.

Nice hotel. Clean room, good breakfast, friendly staff, and nice cookie welcomed you to the hotel.

This hotel was easy to find, priced right and only 10 minutes from the Ocean Breeze Athletic Complex. The employees were very friendly and helpful.

Good stay. Small rooms but to be expected for price and nyc

Would recommend and would stay there again! The staff was great and they were friendly. The bed was extremely comfortable which is rare since I have a bad back. Very clean.

I've stayed at all three hotels in that lot....Holiday Inn, Holiday Inn Express and Comfort Inn.....and my best experience was at the Holiday Inn Express. When I checked in this last time, Nicole at the front desk remembered me from my stay a month ago. It was a nice touch. Dianna who takes care of breakfast should be commended because she does a good job and is always pleasant. Housekeeping staff need to clear the hallway quicker after servicing the rooms because used towels and cleaning supplies were left blocking the hallway for a long time in the afternoon. The hotel on a whole is quiet and clean. Rooms are of reasonable sizes and parking is never a problem.

This was a great place to stay if you are staying in NYC. Good price and easy access from ferry

Great deal for a great little hotel! Good continental breakfast, friendly service, plenty of parking. Great spot for me and what I was doing in my travels. I've stayed here several times.

The staff was very friendly and made our stay very nice. Parking was easy and the bathroom was impeccably clean. We had no problem getting a crib for the room. But with 2 kids the room was a little tight. The surroundings are very quiet but we did experience noise from doors opening and slamming around us- that happens at most budget friendly hotels though. All in all we would certainly stay here again.

The hotel is very clean and the staff is the best everything we needed they helped us or find the way to make it work.Thanks to Stephen for the great breakfast and how he made our morning like home. The only comment is in the rooms you could hear the doors from the next room open and closing. The location was fine and it depends in what you are going to do but for me worked fine. I was 20 min from the ferry station and 1 hour from six flags an PA. The hotel offers transportation to the ferry statio in a schedule what is great.

Since the price of hotel in NYC is extremely high, stay in staten island is a good choice. The hotel is 20 mins from the frerry but you can enjoy the view of liberty status and manhattan island on the ferry which is a good experience.

The staff was excellent and the room was clean. However the room smelled like a cat sprayed, the odor was so strong. The porter used Arm & Hammer spray but the odor did not go away, they offered to change my room but all my stuff was out and I didnt want to pack it up. I bought Lysol and even that didnt do much for the smell. With that I would still stay at the hotel but I would take a big wiff before I unpack.

This hotel is fairly new so it's clean and modern. Room was a bit tight, but for a one night stay it has everything you need, including a pretty nice breakfast spread.

Excellent staff. Rooms where small but comfortable. Gym and breakfast where adequate. Only one elevator.

visiting family in Staten Island and it was convenient and close to where i needed to be. very noisy, (close to Hwy) and constant slamming of doors during the night. No coffee late at night or thru the night either. All amenities are located in the cellar, so staying on the 5th floor was inconvenient at times.

Wild Avenue Staten Island NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in Travis - Chelsea, Holiday Inn Express Staten Island West, an IHG Hotel is 3.4 mi (5.5 km) from Staten Island Mall. This 95-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

Holiday Inn Express Staten Island West, an IHG Hotel's 95 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

Renovated in 2020, Holiday Inn Express Staten Island West, an IHG Hotel offers a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Mobil Tub)

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Staten Island West, an IHG Hotel

Everyone (7) Couples (5) Business (2) Family (11) Other (2) Friends (4)
2
Family

lack of food...they had some snacks yet these were priced too high, rather walk over to the Pizza parlor

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Thank you for taking the time sharing your feedback. We want to extend a sincere apology that your stay did not meet and exceed your expectations. We are sorry to hear the inconvenience of the food options. We offer free deluxe breakfast for our guests every morning. For lunch/dinner options, our guest service agents would have been glad in assisting in recommending dine-in or take-out options. We are located in a convenient location where tons of restaurants deliver and grub hub door dash seamless are all reliable options. We hope you will provide us another opportunity to accommodate you in the future.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you for sharing your positive feedback with us!

5
Everyone

Nice hotel, great breakfast, nice staff. Close to the highway.

By on Dec 16, 2018

Review comment responded on Dec 18, 2018

Dear Valued Guest, We appreciate you taking the time sharing your feedback with us and others. We are so glad that you were able to enjoy our hot & cold free breakfast and were accommodated by our friendly team members.

1
Everyone

Very dirty hotel. Smells really bad. Very tight rooms small beds. Plus rooms were expensive i have no idea why

By , from Staten Island on Nov 14, 2018

Review comment responded on Nov 14, 2018

Dear Yezn, Thank you for sharing your feedback and comments with us. We want to extend a sincere apology that your stay did not meet and exceed your expectations. We are currently undergoing a renovation at our property. The renovation will consist of a brand new lobby and common areas for our guests, along with fresh, chic guest rooms featuring up to date amenities. We hope once our renovations are finalized, you will give us another opportunity to serve you in the future and prove that your stay was an exception. Thank you again for all that you do.

2
Everyone

Hotel under construction No parking Room was clean

By , from Florida on Oct 14, 2018

Review comment responded on Oct 16, 2018

We apologize for the temporary inconvenience. Thank you for sharing your feedback. We welcome you back once our renovations have been competed.

2

not prepared

Everyone

We arrived during a storm and the hotel had no power, not even in the common areas. We completed check-in docs and were directed to our room with a flashlight.Time was approx7pm. We left to meet friends hoping all would be better later. At 11pm we returned to a partially powered hotel and we're informed no breakfast would be available in the am. Full power came on at about 3am. Breakfast was available at a neighboring hotel but we chose to go elsewhere.After a full day in NYC we returned at 1030pm to a room never touched during the day by housekeeping. We asked at the front desk and were told no one was in room 118 so there was no need for housekeeping. They also said our reservation had been cancelled since we never checked in?? Clearly our manual check in was never input after the power was restored. The mgmt needs a plan for how to handle emergencies and to train the staff. We saw no evidence of mgmt during the 3 days we were there.

By , from Staten island NY on Aug 1, 2018

Review comment responded on Aug 7, 2018

Dear Patty, We want to extend our sincere apology for the issues experienced during your stay. We understand some of the issues experienced were out of our hands, but we agree this should have been handled in a better and more efficient manner. I have forwarded your comments to our upper management team to ensure no other guest have this issues. We hope that you would consider giving us another chance to prove we can provide a much better experience with no issues!

4

got the job done

Everyone

Nice hotel. Clean room, good breakfast, friendly staff, and nice cookie welcomed you to the hotel.

By , from kingston ny on Jul 2, 2017

Review comment responded on Jul 5, 2017

Dear bruery, Thank you for your feedback. We are glad that we were able to provide a great overall experience. We apologize for the issues experienced during your visit and appreciate your comments to better our services. We look forward to seeing you again next time you are on the island!

4

overnight before s track meet

Everyone

This hotel was easy to find, priced right and only 10 minutes from the Ocean Breeze Athletic Complex. The employees were very friendly and helpful.

By , from Gansevoort,NY on Jan 10, 2017

Review comment responded on Jan 14, 2017

Dear Andrea, Thank you for taking the time to leave us your feedback. We are glad to hear our location and staff contributed for a great stay! Our location is only a short distance off the highway from the Ocean Breeze Track

4

family trip

Family

Good stay. Small rooms but to be expected for price and nyc

By on Nov 8, 2015

5

great stay!

Couples

Would recommend and would stay there again! The staff was great and they were friendly. The bed was extremely comfortable which is rare since I have a bad back. Very clean.

By on Oct 13, 2015

Holiday Inn Express Staten Island West, an IHG Hotel

300 Wild Avenue, Staten Island, NY 10314
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