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Recent guest reviews

Lovely, unexpectedly updated and modern. Quiet room, very friendly and helpful staff.

I love everything except the location, street is dirty and unsaved

The hotel was fine, but the car the hotel called to take me to the airport did not take credit cards (and didn't tell me that), so I had to pay the driver less than was owed (using all the cash I had) and I now have no receipt for reimbursement, as this was a business trip. Very angry. BAD DEAL!!!

The Staff was excellent, very friendly as well as helpful

It was comfortable but the fan in the room wasn’t working to well but the service was excellent

Great location and friendly staff. The local area is a bit seedy however - lots of homeless people wandering around the sidwewalk.

There was great service!

Very friendly staff and nice updated room.

Great location, friendly staff. Outside sign could be more visible/bigger, its hard to spot it.

I stayed here for 5 days with my boyfriend and the room was small but very clean and nice. I loved the shower! Also the entire hotel smelled pleasant unlike most other hotels in nyc that smell like stale smoke and weed. Thank you for an awesome time! Will def be back

Very clean and staff was extremely helpful and polite

I paid $1,500 for a high level view room. Unfortunately, opening the window blinds only exposed all the garbage that has been collecting outside of the window.

Great location near Penn Station, Times Square, MSG and the subway. The room both comfortable and efficient. The bathroom was really nice as well. The only downside with the AC unit which was a bit loud.

Good location. Quiet street. Excellent and friendly staff.

I've stayed here a couple times. good location, price is good value compared to other options in midtown, no lobby, rooms are fine.

W 36th St New York NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Midtown, Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel is within a 10-minute stroll of sights such as Madison Square Garden and Times Square. This 251-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel's 251 rooms are heated and provide safes, phones, and ironing boards. Guests can enjoy free WiFi and LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include desks and wardrobes or closets.


Property features

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel features a fitness center, free WiFi in public areas, and a business center. Self parking is available for USD 67.0 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station and free newspapers.

Room options

Standard Room

1 Twin Bed | Sleeps 2

Executive Suite (Roll-In Shower)

1 Twin Bed | Sleeps 2

Room, 2 Double Beds (Leisure)

2 Double Beds | Sleeps 4

Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

Everyone (23) Couples (5) Family (15)
5
Partner Couples

Lovely, unexpectedly updated and modern. Quiet room, very friendly and helpful staff.

By on Sep 11, 2021

Review comment responded on Sep 14, 2021

We would like to thank you for choosing Crowne Plaza as your NYC destination and for your kind feedback. We are delighted that we met your expectations and hope to serve you again in the future. Best Regards, Anil Akyigit Operations Manager

5
Family

I love everything except the location, street is dirty and unsaved

By on Aug 29, 2021

1
Business Business

The hotel was fine, but the car the hotel called to take me to the airport did not take credit cards (and didn't tell me that), so I had to pay the driver less than was owed (using all the cash I had) and I now have no receipt for reimbursement, as this was a business trip. Very angry. BAD DEAL!!!

By on Aug 23, 2021

Review comment responded on Aug 24, 2021

Good Evening Thank you so much for staying with us. We were truly saddened to have learned that there was an issue with the car service we recommend. The car service does indeed accept credit cards and send receipts upon request. I have reached out them to report the issue. Our sincerest apologies again.

4
Family

The Staff was excellent, very friendly as well as helpful

By on Aug 3, 2021

Review comment responded on Sep 10, 2021

We would like to thank you for choosing Crowne Plaza as your NYC destination and for your kind feedback. We are delighted that we met your expectations and hope to serve you again in the future. Best Regards, Anil Akyigit Operations Manager

4
Partner Couples

It was comfortable but the fan in the room wasn’t working to well but the service was excellent

By on Jul 20, 2021

Review comment responded on Jul 23, 2021

Good Afternoon Thank you so much for your kind review. We are all thrilled to have learned that you loved our service! I am sorry to have learned that the fan wasn't working well in the room. We wish we would have known as we would have sent an engineer to assist in fixing the issue with the fan. Please do come back and visit with us again. Until next time

2
Everyone

By on Jul 16, 2021

Review comment responded on Aug 23, 2021

Good Afternoon Thank you so much for your review. We are sorry we didn't live up to your expectations. Please know we are always looking for ways to better our service. We hope to see you again so that we can provide you with the stellar stay you deserve. Be Well

4
Family

Great location and friendly staff. The local area is a bit seedy however - lots of homeless people wandering around the sidwewalk.

By on Jul 12, 2021

Review comment responded on Jul 17, 2021

Good Day First and foremost thank you very much for your visit with us at The Crowne Plaza HY36! We were all so thrilled to have had you visit with us. It will always be our goal to be a place of rest for our amazing guest. We hope to see you again soon

5
Partner Couples

There was great service!

By on Jul 11, 2021

Review comment responded on Jul 12, 2021

Good Day, My name is Christopher and I wanted to personally thank you for your kind review. We are thrilled to learn that our service earned a 5/5 review! It is always our goal to go above and beyond for our guest as this is what you deserve. We truly hope to see you again soon! In hospitality always,

5
Everyone

Very friendly staff and nice updated room.

By on Jul 7, 2021

Review comment responded on Jul 12, 2021

Good Evening, We were all so thrilled to have learned that you enjoyed your stay with us at the Crowne Plaza HY36! It was lovely to learn that you enjoyed our hard working team and beautiful rooms. Please know that we are all here at your service. We will be at the ready for your next adventure. In Hospitality Always.

5
Family

Great location, friendly staff. Outside sign could be more visible/bigger, its hard to spot it.

By on Jun 28, 2021

Review comment responded on Jul 3, 2021

Thank you for the wonderful review of the Crowne Plaza! We hope to see you back soon!

Crowne Plaza HY36 Midtown Manhattan, an IHG Hotel

320 W 36th St, New York, NY 10018
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