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Recent guest reviews

The property was new and clean. The problem was the rooms are so small that it's hard to do anything in the room. There is no storage, shelves or anywhere to unpack your bags. Maybe one person would be OK but 2 people is unreasonable. The roof deck bar has a nice view and the rest of the property is cheeky cool but useless. The staff was nice but also useless. Check in was like self checkout at the grocery store, it took longer to wait and have someone help than it would have had someone just check us in. Our room was clean but so many little thing wrong with it, the safe was locked when we got there, soap pumps didn't work and one was empty (No shower toiletries, just tubes of pump stuff) the "control your room on the app" works but it's another useless cheeky item for this hotel. The lights on the app turn on the entire room first then you can adjust them, the heater doesn't tell you the actual room temp, only the target temp so you have no idea if you are really cold or hot based on the temp. The heating and A/C in the building went out but they never told anyone so we spent all night trying to cool the room with the app but had no idea the building was down. I spend a lot of time in NYC and I will not be spending any more time at the CitizenM. Trying too hard to be cool while missing the overall hotel idea is my opinion about this hotel.

My second time staying at this property and again it didn't disappoint! Can't beat the location and the hotel is holding up well since it came on the scene a couple of years ago. Its a bit like NY's best kept secret.

The hotel is super modern and chic! Staff are friendly and space is clean!

Great place to stay that was very clean. Room was small but cozy. Definitely will come back to stay!

citizenM is new (about 2 years) boutique hotel in SOHO that can handily compete for top honers in a crowded field of similar properties. i highly recommend this hotel to any business or pleasure traveler to NYC. it’s my new best-keep secret that won’t last long. - jim b.

The hot water sucks !!!! They had barley any warm water and When I called the front desk she wanted to send someone in my room while I was there during Covid like nooooo mam

The staff are pretty rude well the security is but other then that is was great

The hotel design inside was so cool and unique. Very clean throughout which was great during this pandemic. All the staff was super friendly and accommodating. Room was the perfect size for me as a solo guest.

I already left a review in a different post before.

Beautiful city views. Modern and updated roof-bar, and rooms.

My stay was amazing everything was clean, staff was amazing

I had an amazing experience at CitizenM, I highly recommend the stay here. I decided to have a night to myself during this pandemic. They take it very serious & you can tell by the cleanliness. They don’t even let you touch the doors when you walk in! Everyone there was protected & they even handed me a instruction sheet to follow when I checked in. The room was perfect for me. The vibe was exactly what I was looking for and can’t wait to go back. Yes, the room is not the largest but you’re in NYC people & I’m telling you, it is so worth it. Trevor was a tremendous help & such a pleasure to talk to. I told him I will be back next week after all the information he gave me. They have so much to offer during this time and I couldn’t have been more comfortable.

Bowery New York NY

Hotel highlights

  • Walking distance to New York University and City Winery
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Bowery, citizenM New York Bowery is within a mile (2 km) of popular sights such as Washington Square Park and Union Square Park. This 300-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

The 300 rooms have an array of amenities, including iPads, iPod docks, and safes. 43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At citizenM New York Bowery, guests have access to free WiFi in public areas, a 24-hour business center, and a library. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a TV in a common area and a water dispenser.

Room options

King Room

1 King Bed | Sleeps 2

King Room - Panoramic View

1 King Bed | Sleeps 2

Guest reviews for citizenM New York Bowery

Everyone (53) Couples (21) Family (19)
2
Partner Couples

The property was new and clean. The problem was the rooms are so small that it's hard to do anything in the room. There is no storage, shelves or anywhere to unpack your bags. Maybe one person would be OK but 2 people is unreasonable. The roof deck bar has a nice view and the rest of the property is cheeky cool but useless. The staff was nice but also useless. Check in was like self checkout at the grocery store, it took longer to wait and have someone help than it would have had someone just check us in. Our room was clean but so many little thing wrong with it, the safe was locked when we got there, soap pumps didn't work and one was empty (No shower toiletries, just tubes of pump stuff) the "control your room on the app" works but it's another useless cheeky item for this hotel. The lights on the app turn on the entire room first then you can adjust them, the heater doesn't tell you the actual room temp, only the target temp so you have no idea if you are really cold or hot based on the temp. The heating and A/C in the building went out but they never told anyone so we spent all night trying to cool the room with the app but had no idea the building was down. I spend a lot of time in NYC and I will not be spending any more time at the CitizenM. Trying too hard to be cool while missing the overall hotel idea is my opinion about this hotel.

By on Oct 25, 2021

5
Everyone

By on Jul 18, 2021

5
Everyone

By on Jul 17, 2021

5
Everyone

By on Apr 22, 2021

5
Everyone

By on Apr 7, 2021

5
Family

My second time staying at this property and again it didn't disappoint! Can't beat the location and the hotel is holding up well since it came on the scene a couple of years ago. Its a bit like NY's best kept secret.

By on Mar 27, 2021

2
Everyone

By on Mar 9, 2021

5
Partner Couples

The hotel is super modern and chic! Staff are friendly and space is clean!

By on Jan 2, 2021

5
Partner Couples

Great place to stay that was very clean. Room was small but cozy. Definitely will come back to stay!

By on Dec 28, 2020

5
Family

citizenM is new (about 2 years) boutique hotel in SOHO that can handily compete for top honers in a crowded field of similar properties. i highly recommend this hotel to any business or pleasure traveler to NYC. it’s my new best-keep secret that won’t last long. - jim b.

By , from west palm beach FL on Oct 31, 2020

citizenM New York Bowery

189 Bowery, New York, NY 10002
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