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Recent guest reviews

The room was clean and comfortable. The furnishings were up to date. The bathroom was clean and freshly remodeled. The entryway and stairs were in need of some sprucing up, but it wasn't a big deal to me. The check-in was contactless, so there was no need for interaction with staff.

The room was clean but the stairs was tiny room was really small

Great hotel with a great location. The only complaint I have is the noise. I cannot recommend the first floor of this hotel for those looking to get a good night's sleep. I was awoken every morning at 3:30am by metal clanging outside my room from the adjacent photo equipment rental business.

The staff was very friendly and the neighborhood was quiet by New York standards. However, the tradeoff is being farther away from many of the main tourist attractions.

The location of this property is EXCELLENT! I strongly recommend staying here while visiting NYC. Be advised that there is no elevator in the 5-floor hotel, so you will get plenty of exercise during your stay!

The room was clean and the floors and furnishings were recently updated.

For one night stay it was good. Would stay again. Staff really nice

A clean, safe, no thrills hotel in a superb location. Very helpful and friendly staff. I will happily stay here again. Guests should know in advance that there is no elevator.

Everything you want and nothing you don't for one or two people who just want a place to sleep peacefully! Great for savvy traveling singles or couples who don't need the Holiday Inn free breakfast, pool, etc....and close to the awesome food and night life of the West Village. Great base for a NYC trip!

Rooms are small but clean. Subway is just a block away.

Great value for the price. I will definitely stay here again. Check in was quick and painless. Jallow was very nice and welcoming. Any time I passed workers in the halls they always smiled and said Hi. The room was spotless, very cute, and not a bad size for NYC. There is a 24/7 free Hospitality Lounge in the lobby. There are snacks (fresh mini muffins, crackers, granola bars) and a coffee / tea. There’s a computer and printer you can use. The room has a safe, iron, and ceiling fan. The bathroom has fairly fluffy towels, hairdryer, hair/body wash on wall in shower, plus hand/body moisturizer and liquid hand soap on wall near the sink. There is a larger flat screen TV and a nice-sized wardrobe. One complaint but not the end of the world - toilet paper awkwardly placed. Banged elbow getting it and need to bend/twist a bit to reach it and I’m not very big. Space is at a premium in NYC. I had a single room with a private bath. I didn’t like the front desk is in back of the building. Anyone can walk in and go right up the stairs. They said not to be concerned. They do lock the front door and have a doorbell. You do hear your neighbors but It is to be expected as this feels more like a B&B rather than a hotel. There’s no light or light switch near the bed. The WiFi was spotty and slow. It didn’t work near the window. It worked much better in the lounge on the 1st floor. This is a walk-up. There’s no elevator. I think they will help with luggage. Grace was so sweet at checkout.

Very clean and modern, convenient location for midtown stuff

Extra hidden fees. Being nickel and dimed for another 20 bucks annoyed me. 5th floor walk up.

Very nice and polite staffs. The location is great.

the place is small and basic...but clean and relatively modern considering the property. The staff is nice, but unorganized. we arrived close to 4pm (which is well after "check-in" time) and the room wasn't ready. Actually, the previous tenants of the place were still in it when we tried to enter the room. not only was it not clean/ready for check-in....but the tenants were not

Great place, awesome location and felt the rooms/bathroom were very clean!

W 17th St New York NY

Hotel highlights

  • Free WiFi in rooms and public areas

Located in Midtown, Chelsea Inn is adjacent to 5th Avenue and within a 10-minute stroll of Union Square Park. This 45-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi and express check-out.


Rooms

All of Chelsea Inn's 45 individually decorated rooms provide free bottled water, ceiling fans, and safes. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at Chelsea Inn enjoy free WiFi in public areas, express check-out, and an ATM. Multilingual staff is on hand to answer questions.

Room options

Junior Studio

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Guest Room Double-Shared Bath

1 Double Bed | Sleeps 2

Room (Shared Bath)

1 Queen Bed | Sleeps 2

Studio, 1 Double Bed, Private Bathroom

1 Double Bed | Sleeps 2

Guest reviews for Chelsea Inn

Everyone (25) Couples (2) Students (1) Family (2)
4
Friends

The room was clean and comfortable. The furnishings were up to date. The bathroom was clean and freshly remodeled. The entryway and stairs were in need of some sprucing up, but it wasn't a big deal to me. The check-in was contactless, so there was no need for interaction with staff.

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for staying with us and for the great review. it was a pleasure having you here as well. we hope to see you another time. Regards

4
Family Business Business

The room was clean but the stairs was tiny room was really small

By , from California on Oct 5, 2020

Review comment responded on Oct 6, 2020

Hello Dear, Thank you for staying with us and for the review. it was a pleasure having you here with us. we are sorry on the tiny stairs and next time you coming let us know, we will give you a free upgrade to a bigger room. Regards

3
Business Business

Great hotel with a great location. The only complaint I have is the noise. I cannot recommend the first floor of this hotel for those looking to get a good night's sleep. I was awoken every morning at 3:30am by metal clanging outside my room from the adjacent photo equipment rental business.

By on Feb 10, 2020

Review comment responded on Feb 14, 2020

Hello and greetings from The Chelsea Inn, we want to thank you for your review. We want to apologize for any inconvenience you might have experienced during your stay, we recommend to request a higher floor if you do decide to stay with us again, however, we do hope to see you again in the near future.

4
Partner Couples

The staff was very friendly and the neighborhood was quiet by New York standards. However, the tradeoff is being farther away from many of the main tourist attractions.

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Hello and greetings from The Chelsea Inn, We want to thank you for your review. We hope to see you again in the neat future!

4
Business Business

The location of this property is EXCELLENT! I strongly recommend staying here while visiting NYC. Be advised that there is no elevator in the 5-floor hotel, so you will get plenty of exercise during your stay!

By on Dec 3, 2019

Review comment responded on Dec 5, 2019

Greetings, Thank you for taking the time to let us know how welcomed you felt at our property :) We have enjoyed your stay with us. Hope to see you again in the future. Please seek our other sister properties in Miami. Have a great day!

5
Everyone

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Greetings, Thank you for staying with us and posting such a great review. Have a great day.

3
Business Business

The room was clean and the floors and furnishings were recently updated.

By on Sep 18, 2019

Review comment responded on Sep 19, 2019

Thank you for staying with us and posting a review

5
Everyone

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Hello and greetings from the Chelsea Inn, We want to thank you for your kind review, we hope to see you again in the future. Thank you again & we hope you have a wonderful evening.

5
Everyone

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

thank you very much for your review! We hope to see you again soon!

5
Business Business

For one night stay it was good. Would stay again. Staff really nice

By on Jun 30, 2019

Review comment responded on Jun 30, 2019

Hello and greetings from The Chelsea Inn, We want to thank you for your kind review. We hope to see you again in the near future when you come back to NYC! Thank you again & have a wonderful day.

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