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Recent guest reviews

The property ia close to food and shopping which is good. The pool goes to 9ft which is rare these days. The toilet in my room made loud awkward sounds almost hourly. The room had double beds but only one washcloth. No disturb sign was in the room so we declined service with the maid but she still serviced the room anyways. She didnt leave any washcloths, floormat or fresh cups. She also left the dirty towels in the hallway for several rooms and 18 hours later they were still there. The ice machine had mold inside and the door fell off. Our room door didn't lock either.

Only issue at 9 am in the morning one of their cleaning staff was blasting loud musics as she was cleaning and then talking on the phone very loud in the morning while we were trying to sleep on Saturday morning. Other then that everything was good

My sink was leaking underneath when I would cut the faucet on. Staff was nice however and offered to change my room but I decided to keep the room because I was only staying overnight. Otherwise I enjoyed my stay

Staff was friendly. Room was dirty, like it needed a deep clean. Bedding was clean and comfortable.

Dirty, only working ice machine was on the 3rd floor.

El lugar está bueno. cerca de todo. Tiene estacionamiento bastante amplio.

Was expecting a little better for a Wyndham. Room was a little outdated. Weird goo on inside of shower curtain with small hairs imbedded into it and pile of dirt in the corner by the window which made me think they didn't vacuum at all. The bed and sheets seemed clean. The floor I was on had some shady loud people that seemed as though the families lived there long term. The staff was friendly. I did not complain to them as I was only staying one night and picked the place because it was so close to the airport and I had an early flight out. I would not stay here again but it was adequate and the price was decent for my needs.

Very Beautiful 7th floor Pretty city lights.........

Property was clean, however was desperately in need of painting in the hallways and in the room itself.

The room smelled like it was newly sanitized. The staff was awesome. The swimming pool was open and monitored. The restaurant was closed but you were able to put in an order for breakfast the next morning. It’s 15/20 mins from the city part of New Orleans. Nice quiet area. I love this hotel. It reallly has the customers as a priority!

Love that they had a fitness room and pool. The staff is excellent—friendly and responsive.

The check in process took upwards of 30 minutes. They had no hot water and no towels. A water tank had burst that morning. They also were not telling guests this as they checked in and giving them the option of staying elsewhere. There was a small (8x11) paper sign off to the side of the check in desk, that I would not have noticed as my focus was on checking in, if the person with me had not observed it. When we got to our room, there were no towels. I called housekeeping to ask for more and was assured they’d be right up. Fifteen minutes later I called again to inquire about the status of the towels and the man at the front desk got incredibly rude, raising his voice, saying they didn’t have any towels due to the hot water situation. This is problematic for a number of reasons. 1. Towels are a basic minimum expectation of hotels in America. I find it hard to believe that this hotel only keeps exactly two towels per room on hand. Remember the water situation had only begun at 5:30 that very morning. 2. I was PROMISED them fifteen minutes prior. 3. There was no reason to be irate. I understand that the water tank was not there fault, not something they planned, but the response was not acceptable. Furthermore, the property was otherwise fairly unclean. There was a packet of ketchup smashed in the hallway, splattered on the wall, that remained there for the entirety of my stay. I won’t be returning to this property.

We booked this hotel weeks in advance. There was a power outage but our room wasn’t ready until 9:30 pm. We had called a few hours before check in to make sure everything was good and they didn’t tell us that the lobby was full of people waiting on rooms. Some people had been waiting since 3pm. The room itself wasn’t great either. The carpet had nails sticking out where it met the tile. Of note I was traveling with my two kids age 1 and 3. If you need a place to stay it’s do able but I’d rather drive another 5-10 outside the city and get a cleaner nicer hotel The TV was also not working.

Veterans Memorial Blvd Metairie LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour health club
  • 24-hour business center
  • Concierge services

Located in Kenner - Louis Armstrong International Airport within a 15-minute walk of Lafreniere Park, Wyndham Garden New Orleans Airport is within a few miles (5 km) of Clearview Mall. This 3-star hotel welcomes guests with 220 rooms and conveniences like a 24-hour health club, free in-room WiFi, and a spa tub.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

Wyndham Garden New Orleans Airport's 220 rooms are recently renovated and provide balconies, coffee makers, and free newspapers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, safes, and ironing boards are also available.


Property features

Wyndham Garden New Orleans Airport offers a 24-hour health club, a spa tub, and free WiFi in public areas. Extended parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 2 Double Beds (Spacious)

2 Double Beds | Sleeps 4

Room, 1 King Bed with Sofa bed (Oversized)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Wyndham Garden New Orleans Airport

Everyone (35) Couples (5) Family (18)
2
Friends

The property ia close to food and shopping which is good. The pool goes to 9ft which is rare these days. The toilet in my room made loud awkward sounds almost hourly. The room had double beds but only one washcloth. No disturb sign was in the room so we declined service with the maid but she still serviced the room anyways. She didnt leave any washcloths, floormat or fresh cups. She also left the dirty towels in the hallway for several rooms and 18 hours later they were still there. The ice machine had mold inside and the door fell off. Our room door didn't lock either.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for letting us know about your stay and we will certainly follow up on the issues that you raised in order to correct them as quickly as possible.

4
Everyone

By on Jun 30, 2021

4
Partner Couples

Only issue at 9 am in the morning one of their cleaning staff was blasting loud musics as she was cleaning and then talking on the phone very loud in the morning while we were trying to sleep on Saturday morning. Other then that everything was good

By on Jun 1, 2021

Review comment responded on Jun 7, 2021

Thank you for taking the time to rate your recent stay with us and we appreciate the kind words and look forward to welcoming you back again soon!

3
Everyone

By on May 16, 2021

Review comment responded on May 26, 2021

Thank you for choosing the Wyndham Garden New Orleans Airport and we look forward to serving you again soon on another visit to the Big Easy!

3
Everyone

By on Apr 30, 2021

Review comment responded on May 10, 2021

Thank you for taking the time to rate your recent stay with us and feel free to reach out should you feel the need advise us about anything at all that we can do to improve our offerings.

4
Business Business

My sink was leaking underneath when I would cut the faucet on. Staff was nice however and offered to change my room but I decided to keep the room because I was only staying overnight. Otherwise I enjoyed my stay

By on Apr 10, 2021

Review comment responded on Apr 12, 2021

Thank you for choosing the Wyndham Garden and for letting us know the areas that we need to look at improving. We will certainly be following up to get those things corrected.

4
Everyone

By on Apr 5, 2021

Review comment responded on Apr 15, 2021

Thank you for taking the time to rate your recent stay at the Wyndham Garden Hotel and we look forward to welcoming you back again soon so that we can earn a perfect 5 out of 5 rating on your next stay!

3
Friends

Staff was friendly. Room was dirty, like it needed a deep clean. Bedding was clean and comfortable.

By on Mar 23, 2021

Review comment responded on Mar 23, 2021

Thank you for taking the time to let us know how friendly you found our staff to be and we all work tirelessly to make this tired older building look fresh and new every day.

2
Everyone

Dirty, only working ice machine was on the 3rd floor.

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Thank you for letting us know about your recent stay with us and we certainly will follow up on what you have noted as we continue to make improvements.

4
Family

El lugar está bueno. cerca de todo. Tiene estacionamiento bastante amplio.

By on Mar 9, 2021

Review comment responded on Mar 9, 2021

Thank you for the glowing recommendation and we look forward to serving you again soon! Laissez les bon temps rouler!

Wyndham Garden New Orleans Airport

6401 Veterans Memorial Blvd, Metairie, LA 70003
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