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Recent guest reviews

Excellent location! Very clean! Lots of amenities. Noise level was horrible! People partying by the pool from 3:30 - 6:00 am!

There was a dead cockroach in our room, the room size was tiny, the check in process was long and confusing, the security guard at the front door was unpleasant. It was difficult to understand where things were like the pool and restaurant. There was construction all around the hotel and our Uber dropped us off nearby because the streets were closed and due to the construction, we couldn’t find the entrance at night and there were no signs anywhere to show the entrance. We walked around what seemed like an alley that smelled like feces and through water puddles to end up in the parking garage loading dock area where we were told to go the other way. We were pulling our suitcase through the urine and feces smelled walkways and when we arrived finally at the front desk the receptionist didn’t know how to use the computer to check us in.

The room was nice and clean and the conveniently located near everything

Property was decent, rooms were fairly clean. Had to switch rooms due to lack of television in our room which was a hassle. The valet parking attendant however was amazing! Top notch employee!

Keep in mind is an old structure, so you will see rats running around the room. If you like the party and being in the middle of the action you are going to love it.

Bourbon balcony was great.

Nice.Affordable. Close to everything.

Business office did not have working computers. Pj’s cafe was out of water. Rooms are only cleaned 1 time per 4 night stay. Phones to concierge and front desk constantly busy.

I loved the mix of the old and the new. Service is first class. Right in the middle of everything. I traveled alone and this is a perfect hotel to do just that.

Le Booze club was great, It was also nice having the pool during the heat of the day

Loved the balcony on Bourbon Street and being to be apart of the street scene without having to be downstairs. The only problem we had was that there was no microwave in the room even though there was a mini refrigerator. That seemed odd to me. I've been to many hotels that either provided both or none at all. Overall I had a great time celebrating my birthday there. Thank you so much

We stayed in a balcony with a side street view, it was great. The hotel was very clean and had very helpful staff. Everything is walking distance and for everything else, Uber was readily available.

Beautiful property, awesome staff and amazing room service.

The property is located on Bourbon Street so and walking distance to may attractions!

Pleasant stay, loved the restaurants and the staff is very kind and friendly. I highly recommend this hotel!

I love the ambiance. It was well decorated for Christmas and followed Covid cleanliness and guidelines. I don’t have any complaints I would recommend this hotel to friends and family and I would definitely stay there again!

Bourbon St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Royal Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub

Located in French Quarter, Royal Sonesta New Orleans is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Jackson Square. This 4.5-star hotel has 483 rooms and welcomes guests with 4 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Desire Oyster Bar, one of 4 onsite restaurants. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

The 483 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Royal Sonesta New Orleans features a nightclub, an outdoor pool, and a fitness center. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Pool Patio Split Level)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, Balcony (Side Street Balcony)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Balcony, Corner (RClub)

1 King Bed | Sleeps 2

Guest reviews for Royal Sonesta New Orleans

Everyone (56) Couples (35) Family (18)
4
Family

Excellent location! Very clean! Lots of amenities. Noise level was horrible! People partying by the pool from 3:30 - 6:00 am!

By on Jul 21, 2021

2
Partner Couples

There was a dead cockroach in our room, the room size was tiny, the check in process was long and confusing, the security guard at the front door was unpleasant. It was difficult to understand where things were like the pool and restaurant. There was construction all around the hotel and our Uber dropped us off nearby because the streets were closed and due to the construction, we couldn’t find the entrance at night and there were no signs anywhere to show the entrance. We walked around what seemed like an alley that smelled like feces and through water puddles to end up in the parking garage loading dock area where we were told to go the other way. We were pulling our suitcase through the urine and feces smelled walkways and when we arrived finally at the front desk the receptionist didn’t know how to use the computer to check us in.

By on Jul 17, 2021

5
Everyone

By on Jul 13, 2021

5
Partner Couples Business Business

The room was nice and clean and the conveniently located near everything

By on Jul 10, 2021

3
Family

Property was decent, rooms were fairly clean. Had to switch rooms due to lack of television in our room which was a hassle. The valet parking attendant however was amazing! Top notch employee!

By on Jul 9, 2021

3
Partner Couples

Keep in mind is an old structure, so you will see rats running around the room. If you like the party and being in the middle of the action you are going to love it.

By on Jun 24, 2021

Review comment responded on Jun 24, 2021

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I apologize we did not meet your expectations during this visit.

5
Everyone

Bourbon balcony was great.

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you next time you are in New Orleans.

5
Partner Couples

Nice.Affordable. Close to everything.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Thank you for taking the time to review your stay. We appreciate your feedback. We hope to see you next time you are in New Orleans.

3
Family Friends

Business office did not have working computers. Pj’s cafe was out of water. Rooms are only cleaned 1 time per 4 night stay. Phones to concierge and front desk constantly busy.

By on May 19, 2021

Review comment responded on May 19, 2021

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I apologize for our staff and that we did not meet your expectations during this visit.

4
Everyone

By on May 16, 2021

Review comment responded on May 31, 2021

Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope to see you next time you are in New Orleans.

Royal Sonesta New Orleans

300 Bourbon St, New Orleans, LA 70130
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