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Recent guest reviews

The room was nice and very comfortable. Overlooked a sweet neighborhood block. There’s a restaurant and bar attached with good atmosphere so if you don’t feel like going far, even though you’re so close to so much, you can always go downstairs. Staff was INCREDIBLY FRIENDLY. Like SO NICE. Everyone made you feel at home each time you came or went.

The location of the property is excellent! It is within walking distance of most major attractions including Bourbon Street. I was disappointed that there was not a coffee maker in the room nor was there a coffee available in the lobby in the morning. I was also disappointed at the end of my stay, I asked the Bellman to get a cab for me. Rather than getting a cab he got a limo service which charged me double of what a cab would have charged AND only accepted cash. In a conversation with the driver I found out that he was a friend of the Bellman so they obviously had a “thing” going. Very disappointed that I was taken advantage of in that way by an employee of the Omni.

I thought the hotel was very mediocre considering it was an Omni property. The lobby is pretty but everything else felt sub-par for the price/brand, unfortunately. When I checked into my room, ALL of the bath products were already opened & used (made me question the cleanliness). I told the front desk who was apologetic (but they also attempted to provide an explanation citing they have “been slammed with guests that weekend” - not an excuse, sorry) & they delivered new products very quickly. The bar area to order breakfast was a strange experience too. They didn’t put any coffee out until 8am despite online showing the hours as 6am. It was a very limited menu and after the food came out, I had to ask for my silverware & order my coffee again, since both were forgotten. Day 1, the breakfast came with toast, but Day 2 the same breakfast didn’t. I asked the concierge for a recommendation on a boutique. I walked all the way there and it was closed for another 2 hours (even though I had asked If it would currently be open). It was fine, I ended up enjoying the sunny stroll anyway and there was much to see in French Quarter. It was just a weird vibe from this hotel. It felt like minimum effort for guests. I normally ask for just an emailed copy of my receipt but was skeptical if I would even be billed correctly, so had them print it while I was checking out as well. Luckily, all reflected was accurate. If I ever take another trip to New Orleans, I’ll likely stay elsewhere.

I liked this hotel very much, it was convenient to what I wanted to do this weekend. My room was clean, and quiet, and that's all I could ask for in a hotel, and the bar wasn't bad either. The only thing I that I had a small issue with is the limited number of cable channels, like I said small

Location. It was so easy to get to everything. The concierge staff was excellent

Location was great. Only issue was a constant, low electrical humming sound.

The staff are wonderful and very accommodating. The property is dated, boring, in need of lots of repair. None of the ice machines worked, the carpet, paint, decor, etc. was all pretty old and ugly. This is a solid 2 star hotel. Decent, but not impressive on any level.

The location of the hotel is favorable to my business in town. I am extremely with the restaurant/bar area; especially the food and staff. The room was spacious enough, with a comfortable bed, ample closet and storage. As a business traveller, I would have liked easier electrical outlets at the room's desk. Due to the configuration of the plug for my laptop, I had to move the lamp to the very edge of the desk in order to plug in..The workout facility suited my needs perfectly.

wifi not included. Long walk up and down stairs to room 325 on the 3rd floor. 21 dollars for the buffet breakfast.

We got off a cruise and thought we would have to wait for room but it was ready and we then got to discover New Orleans, They gave us great advise for dinner just down the street.

This is my go to when in NOLA. Location is perfect for conferences, CBD and Quarter. You can walk anywhere in 15 minutes. Staff is lovely.

Is a nice hotel but construction in front was blocking the roads. Most of the staff were very nice and helpful. Good location, everything was easily walkable distance. They were very helpful and let us check in at 9am because our previous hotel (catahoula hotel) was a complete disaster.

The service was all that i thought that it was going to be

A pool is advertised but this hotel has no pool, the other Omni location does have a pool which is available to guests but seems like a bit of a hassle to go to another location just to enjoy a pool. The valet parking fees are ridiculous - $36.00 a night plus taxes and other fees. You are better off parking somewhere else. The room was nice but hotel itself is dated and does not have any amenities.

Nice property. Staff was fine. I wish there was a pool fir my teenagers to enjoy.

Construction of the new greenway right in front of the hotel so you need to go to the entrance on fulton st on the backside of the hotel.

Convention Center Blvd New Orleans LA

Hotel highlights

  • Walking distance to Julia Street Cruise Terminal and Canal Street
  • Onsite dining
  • WiFi and wired Internet in rooms and public areas (fees apply)
  • Business center

Located in New Orleans Central Business District, Omni Riverfront Hotel is next to popular attractions like The Outlet Collection at Riverwalk and Julia Street Cruise Terminal. Each of the 202 rooms at this 4-star hotel includes an MP3 dock, a sofa bed, and a refrigerator.


Dining

Enjoy a leisurely bite to eat at Fulton St. Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

The 202 accommodations feature a separate bedroom. 42-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities.


Property features

Omni Riverfront Hotel features WiFi in public areas, conference space, and a business center. Valet parking is available for USD 36.00 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a terrace, laundry facilities, and a banquet hall.

Room options

Deluxe Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Premier Room, 1 King Bed

1 King Bed | Sleeps 3

Premier Room, 1 King Bed (Historical)

1 King Bed | Sleeps 3

Guest reviews for Omni Riverfront Hotel

Everyone (26) Couples (3) Family (7)
5
Friends

The room was nice and very comfortable. Overlooked a sweet neighborhood block. There’s a restaurant and bar attached with good atmosphere so if you don’t feel like going far, even though you’re so close to so much, you can always go downstairs. Staff was INCREDIBLY FRIENDLY. Like SO NICE. Everyone made you feel at home each time you came or went.

By on Oct 26, 2021

Review comment responded on Oct 26, 2021

Dear Brooke, Thank you for your review. We are very happy that you enjoyed your stay with us. David Staples Front Desk Supervisor

4
Partner Couples

The location of the property is excellent! It is within walking distance of most major attractions including Bourbon Street. I was disappointed that there was not a coffee maker in the room nor was there a coffee available in the lobby in the morning. I was also disappointed at the end of my stay, I asked the Bellman to get a cab for me. Rather than getting a cab he got a limo service which charged me double of what a cab would have charged AND only accepted cash. In a conversation with the driver I found out that he was a friend of the Bellman so they obviously had a “thing” going. Very disappointed that I was taken advantage of in that way by an employee of the Omni.

By on Oct 24, 2021

Review comment responded on Oct 24, 2021

Dear Tracey, We are looking into this as we speak. We take this issue very seriously. Thank you for bringing it to our attention. David Staples Front Desk Supervisor

3
Everyone

I thought the hotel was very mediocre considering it was an Omni property. The lobby is pretty but everything else felt sub-par for the price/brand, unfortunately. When I checked into my room, ALL of the bath products were already opened & used (made me question the cleanliness). I told the front desk who was apologetic (but they also attempted to provide an explanation citing they have “been slammed with guests that weekend” - not an excuse, sorry) & they delivered new products very quickly. The bar area to order breakfast was a strange experience too. They didn’t put any coffee out until 8am despite online showing the hours as 6am. It was a very limited menu and after the food came out, I had to ask for my silverware & order my coffee again, since both were forgotten. Day 1, the breakfast came with toast, but Day 2 the same breakfast didn’t. I asked the concierge for a recommendation on a boutique. I walked all the way there and it was closed for another 2 hours (even though I had asked If it would currently be open). It was fine, I ended up enjoying the sunny stroll anyway and there was much to see in French Quarter. It was just a weird vibe from this hotel. It felt like minimum effort for guests. I normally ask for just an emailed copy of my receipt but was skeptical if I would even be billed correctly, so had them print it while I was checking out as well. Luckily, all reflected was accurate. If I ever take another trip to New Orleans, I’ll likely stay elsewhere.

By on Oct 4, 2021

Review comment responded on Oct 9, 2021

Dear Christina, Yes reopening this this property has been a challenge after it was shuttered for the pandemic. However that is no excuse for your experiences. We are coordinating with all departments and especially, housekeeping, food/beverage, and concierge. We would like another opportunity at a later date to show you the superior service you deserve. David Staples Front Desk Supervisor

5
Everyone

I liked this hotel very much, it was convenient to what I wanted to do this weekend. My room was clean, and quiet, and that's all I could ask for in a hotel, and the bar wasn't bad either. The only thing I that I had a small issue with is the limited number of cable channels, like I said small

By on Feb 24, 2020

3
Everyone

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for choosing the Omni Riverfront. We appreciate your feedback!

4
Everyone

Location. It was so easy to get to everything. The concierge staff was excellent

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for choosing the Omni Riverfront. We are so happy that our location met your needs! Our concierge team will be thrilled to hear your feedback and we hope you will come visit us again!

4
Partner Couples

Location was great. Only issue was a constant, low electrical humming sound.

By on Feb 2, 2020

3
Family

The staff are wonderful and very accommodating. The property is dated, boring, in need of lots of repair. None of the ice machines worked, the carpet, paint, decor, etc. was all pretty old and ugly. This is a solid 2 star hotel. Decent, but not impressive on any level.

By on Jan 8, 2020

Review comment responded on Jan 13, 2020

Thank you for your candid feedback. Please accept our apologies for the issues you experienced during your stay, as we agree that this is not the typical experience for our guests. Our goal is for you to have an all-around perfect stay while you are staying with us and apologize as it looks as though we did not exceed your expectations during this visit. Our property is undergoing an exciting improvement project . Please let me know the next time you will be staying with us and I will give you a complimentary upgrade for the inconvenience that you experienced this time. Thank you again for staying with us and we look forward to having you back with us in the near future. We appreciate your patronage and hope that the remainder of your visit to New Orleans was enjoyable.

4
Everyone

By on Dec 18, 2019

Review comment responded on Dec 25, 2019

Thank you for your feedback. We appreciate you for your time and patronage.

5
Everyone

By on Dec 15, 2019

Review comment responded on Dec 31, 2019

Thank you for your 5-star review. We are delighted that you enjoyed your stay and look forward to hosting you again soon.

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