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Recent guest reviews

I truly enjoyed my stay at this property! All the staff I encounted were very nice and helpful. My only problem at all was there were no microwave in the room and the ice machine on my floor was broken. Everything else was perfect!

My husband told me to choose a hotel for my birthday and this is the hotel chosen. The hotel was chosen bc of the restaurants that was avaliable. Unfortunately the kitchen was CLOSED for the restaurant. I wanted a hotel that had a restaurant in it bc i know how long the wait times are if we go out to eat. I was really bummed about that. Our room was clean. Bed was super soft which caused back pain every night. Sunday morning i was awakened by an alarm telling us that there was a fire and to exit the building. We ran down 19 flight of stairs. When we get to the front of the building valet attendants had ABSOLUTELY no clue what we were talking about. Front desk was working as of they didn't hear anything either. Floors 19, 18 and 17 were the only floors that evacuated the building. We won't be back.

The front desk staff was amazing.

Great place

Restaurants and stuff on site. Close to bourbon street but not close enough that you have to deal with noise and crowds at night

Staff was very friendly, multiple elevators that made coming and going in such a big hotel very convenient, guys working valet parking we’re very quick and friendly. On the other hand.. There was a large wet spot on the floor in the room, water pressure was so weak that I couldn’t even wash all the shampoo out of my hair, towels had a weird smell (didn’t smell clean at all). But overall it was okay.

The staff was very attentive, courteous and knowledgeable. The rooms were spacious and clean! The hotel was in a great location!!!

Staff very pleasant and professional.

The smell was awful and very strong to say I was in a non smoking roo.

The Hyatt was an excellent property and very clean . Unfortunately I was there during the Covid19 pandemic , so all of the restaurants and bars were closed and the staffing shortened . I’d definitely would stay there again and hopefully get the full experience of the Hyatt .

impeccable staff, very clean great energy in building

Lobby's and meeting rooms were great. Room was not so good. Door to balcony would not open, rust noted on tub and bath wall lights. Took 4 days to get a burnt out bulb in bath replaced and heat didnt work one night, however, upon calling front desk, they did send blankets and then a worker who was able to reset it somehow so it worked. We were surprised that hyatt wasnt up to our expectations. Also, food in hotel was way overpriced, but it seems like it always is so we just lived with that.

The hotel is absolutely beautiful and all staff members are top notch Awesome customer service from everyone

Access to surrounding attractions. Restaurant, bar, etc on site was a plus

Loyola Avenue New Orleans LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in New Orleans Central Business District, Hyatt Regency New Orleans is within a 10-minute walk of popular sights such as Caesars Superdome and Smoothie King Center. This 1193-room, 4-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

There are ample dining options with 3 onsite restaurants, including 8 Block Kitchen and Bar, which specializes in local cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 1193 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.


Property features

Guests of Hyatt Regency New Orleans have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 27.00 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Corner

1 King Bed | Sleeps 4

Superior Suite

1 King Bed | 2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt Regency New Orleans

Everyone (29) Couples (13) Family (11)
5
Friends

I truly enjoyed my stay at this property! All the staff I encounted were very nice and helpful. My only problem at all was there were no microwave in the room and the ice machine on my floor was broken. Everything else was perfect!

By on Aug 25, 2021

5
Everyone

By on Jul 12, 2021

3
Partner Couples Friends

My husband told me to choose a hotel for my birthday and this is the hotel chosen. The hotel was chosen bc of the restaurants that was avaliable. Unfortunately the kitchen was CLOSED for the restaurant. I wanted a hotel that had a restaurant in it bc i know how long the wait times are if we go out to eat. I was really bummed about that. Our room was clean. Bed was super soft which caused back pain every night. Sunday morning i was awakened by an alarm telling us that there was a fire and to exit the building. We ran down 19 flight of stairs. When we get to the front of the building valet attendants had ABSOLUTELY no clue what we were talking about. Front desk was working as of they didn't hear anything either. Floors 19, 18 and 17 were the only floors that evacuated the building. We won't be back.

By on Jul 12, 2021

5
Family

The front desk staff was amazing.

By on Jun 7, 2021

4
Family Partner Couples

Great place

By on Jun 4, 2021

5
Partner Couples

Restaurants and stuff on site. Close to bourbon street but not close enough that you have to deal with noise and crowds at night

By on May 10, 2021

Review comment responded on May 13, 2021

Thank you for your feedback! We are happy you've enjoyed your stay.

2
Friends

Staff was very friendly, multiple elevators that made coming and going in such a big hotel very convenient, guys working valet parking we’re very quick and friendly. On the other hand.. There was a large wet spot on the floor in the room, water pressure was so weak that I couldn’t even wash all the shampoo out of my hair, towels had a weird smell (didn’t smell clean at all). But overall it was okay.

By on May 7, 2021

Review comment responded on May 13, 2021

Thank you for your feedback! We apologize for the inconveniences you've encountered during your stay with us. Please know that this an isolated incident and we hope that you give us another chance to provide with our standard service. Thank you again.

5
Family with small children Family

The staff was very attentive, courteous and knowledgeable. The rooms were spacious and clean! The hotel was in a great location!!!

By on Apr 24, 2021

Review comment responded on Apr 25, 2021

Thank you for your feedback. We are happy you enjoyed your stay. We hope to see you again soon should your travel plans bring you back in the area.

5
Everyone

Staff very pleasant and professional.

By on Apr 18, 2021

Review comment responded on Apr 19, 2021

Thank you for your review.

5
Family with small children Family

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

Thank you for your feedback! We are happy you've enjoyed your stay.

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