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Recent guest reviews

My key card stopped working EVERYDAY of my stay. Every time I went to my room I had to come back down stairs to have it reactivated. Strangely the staff acted oblivious to this problem even thought almost every guest in line at the front desk were having the same issues. So it was not just my family. We we're met with rudeness and silly comments like "Well, did you pull the door knob up?!" Who opens a door like that????? Also my room key was never near a credit card or cell phone so it wasn't that. It was Holiday Inn's cheap card activator. GET A NEW ONE!

The rooms were a mess, the elevator was messy, no towels available for the room nor at the pool.

One individual of the front desk staff wasn’t very friendly. She made the customer feel like they were bothering her.

I loved the restaurant staff they were amazing! The girl at the front desk gave a really hard time at check in. But after I got checked in everything else was good. The pool was open and the gym.

Room is not clean.there is a lot of dirty on the AC and hair fan.bathroom is no ventilation. Shower drain port have a lot of hair and water drain too slow.

The only thing I would complain about is other guests and their use of marijuana, however you cannot control other people. But that would be the only thing I really have to complain about.

Enjoyed my stay so much !! I’ll be back again in June ! Beautiful view !

Amazingly awesome can’t wait to come back again love everything about the hotel

The staff And the whole environment makes you feel right at home

HI NO-DS was just a couple blocks away from busy Canal Street so it was close but quiet. The hotel was clean and that staff friendly and helpful. Should we ever find ourselves in NOLA again we will book here.

Loyola Ave New Orleans LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in New Orleans Central Business District, Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel is within a 5-minute walk of sights such as Canal Street and Tulane University School of Medicine. This 292-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel's 292 air-conditioned rooms provide balconies, microwaves, and refrigerators. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Guests staying at Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel enjoy an outdoor pool, a fitness center, and a rooftop terrace. Self parking is available for USD 35.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a business center, and a computer station.

Room options

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 1

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | Sleeps 2

Guest reviews for Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

Everyone (33) Couples (9) Family (11)
2
Family

My key card stopped working EVERYDAY of my stay. Every time I went to my room I had to come back down stairs to have it reactivated. Strangely the staff acted oblivious to this problem even thought almost every guest in line at the front desk were having the same issues. So it was not just my family. We we're met with rudeness and silly comments like "Well, did you pull the door knob up?!" Who opens a door like that????? Also my room key was never near a credit card or cell phone so it wasn't that. It was Holiday Inn's cheap card activator. GET A NEW ONE!

By on Jul 16, 2021

Review comment responded on Jul 26, 2021

Thank you for your review. We are sorry to hear that your stay didn't live up to your expectations. Please know we listen to all guest comments and will ensure your issues are addressed. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

1
Everyone

The rooms were a mess, the elevator was messy, no towels available for the room nor at the pool.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Thank you for your review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

3
Family

One individual of the front desk staff wasn’t very friendly. She made the customer feel like they were bothering her.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Thank you for your review. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future

4
Partner Couples

I loved the restaurant staff they were amazing! The girl at the front desk gave a really hard time at check in. But after I got checked in everything else was good. The pool was open and the gym.

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Thank you for your review. We think our restaurant staff is amazing, too and are delighted to share your comments with them. We are so glad you enjoyed your stay. Please come again!

5
Everyone

By on Jun 9, 2021

Review comment responded on Jun 23, 2021

Thank you for your review! We're so pleased you enjoyed your stay with us. Please come again!

1
Family Friends

Room is not clean.there is a lot of dirty on the AC and hair fan.bathroom is no ventilation. Shower drain port have a lot of hair and water drain too slow.

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

We are sorry to hear that you did not enjoy your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4
Partner Couples

The only thing I would complain about is other guests and their use of marijuana, however you cannot control other people. But that would be the only thing I really have to complain about.

By on Apr 6, 2021

Review comment responded on Apr 10, 2021

Thank You for taking the opportunity to review our hotel. We appreciate your feedback and are addressing the issue stated throughout your stay. We do hope to see you again in the future.

5
Everyone

By on Apr 5, 2021

Review comment responded on Apr 19, 2021

Thank You for taking the opportunity to review our hotel. We appreciate your feedback and look forward to your next visit.

5
Partner Couples

Enjoyed my stay so much !! I’ll be back again in June ! Beautiful view !

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thank You for taking the opportunity to review our hotel. We appreciate your feedback and are delighted to hear you had a great stay. We'll see you in June.

5
Everyone

By on Mar 14, 2021

Review comment responded on Mar 29, 2021

Thank You for taking the opportunity to review our hotel. We look forward to seeing you again.

Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

330 Loyola Ave, New Orleans, LA 70112
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