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Recent guest reviews

I liked the cottage style courtyard pool/jacuzzi area AND your maintenance man Mike is awesome!!! He is an asset to the hotel, he versus the front desk girl help make our stay better. BUT the unprofessionalism lil girl running the front desk(Ashley) seemed irritated that my key card would not work after several attempts to reset it, I finally insisted on a new set for me and my husband. I reported to the front desk to Ashley that the AC was not working she notified me that she will get someone there no one never showed I seen the maintenance guy Mike he came in and immediately replaced the old AC with a new A/C unit otherwise our stay would have been unbearable and forced to leave to search for a better hotel during our vacation. Let's just say Mike the maintenance guy is my hero he saved my stay at your hotel with that being said it wasn't too bad of a visit and again I did enjoy the ambience of the courtyard. P.s. I will not come back to your hotel only because of the front desk girls that are representing you were not pleasant at all we arrived there at 10 o'clock had to wait 5 hours for our room because of no Early check in time was at 3 o'clock so I went to New Orleans with the understanding from the front desk that I would be called when the room was available I never received the call the front desk girl told me I guess someone dropped the ball cause your room was ready that was just not cool because it was hot and we were stuck in the clothes we had on fr

It was a great and beautiful property. Everything clean and organized.

The pool area is a unique are that seems very relaxing. I enjoyed having an ice machine on each floor.

Staff not super helpful good recomend for dinner though. Room smelled. Breakfast slright

Beautiful courtyard, clean pool, good value. I would stay here again. Good proximity to New Orleans.

Breakfast was great. Bed was comfortable. Nice pillows. Great cleaning services. Maybe a little too much chlorine in hot tub though.

Everyone was friendly and very accommodating. The property was well kept. The breakfast was delicious and offered a wide selection. The fresh yogurt with toppings was great. The room was clean and was nice to have a sitting area. The location was perfect to travel into New Orleans.

No linens (towels) after room was cleaned one day.

It was ok. Hallways musty but the room was nice and clean.

Everyone working there treats you like family. Unbelievable staff. Amazing rooms and amenities. Couldn’t have asked for a better stay

This hotel is very nice check in and check out were quick and the staff was friendly and attentive. The hot breakfast had a wide selection of eggs, pancakes sausages, potatoes etc plus juice and coffee. The room was clean and comfortable. Everything was wonderful would definitely stay here again. Oh and the jaccuzi was definitely a plus.

Great will definitely be going again staff was great hotel very clean and only seven min from downtown

From the warm and friendly reception to fast and convenient checkout, my stay was excellent in every respect.

The hotel exceeded our expectations .Would recommend to anyone without hesitation.the staff was exceptional .

Great staff very up to date great pool and vert nice the way the hotel is set up with a spa and a gym I would definately recommend to a traveler

Very courteous staff and responded quickly to every single request I had during my week long visit. Beautiful courtyard and swimming pool - very clean and well maintained all around. Restaurants in every single direction.

Nice place to relax away from the downtown area but, very quick access to all the attractions.

Best breakfast , good beds & best location outside the city

Lapalco Blvd Harvey LA

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located 3 mi (4.9 km) from Boomtown Casino, Best Western Plus Westbank is within a 10-minute drive of Oakwood Center. This 3-star hotel welcomes guests with 140 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 5:30 AM to 9:30 AM. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with room service.


Rooms

Best Western Plus Westbank's 140 rooms provide microwaves, refrigerators, and coffee makers. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free local calls, safes, and ironing boards.


Property features

At Best Western Plus Westbank, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 Double Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Westbank

Everyone (9) Couples (8) Business (1) Family (11)
3
Everyone

I liked the cottage style courtyard pool/jacuzzi area AND your maintenance man Mike is awesome!!! He is an asset to the hotel, he versus the front desk girl help make our stay better. BUT the unprofessionalism lil girl running the front desk(Ashley) seemed irritated that my key card would not work after several attempts to reset it, I finally insisted on a new set for me and my husband. I reported to the front desk to Ashley that the AC was not working she notified me that she will get someone there no one never showed I seen the maintenance guy Mike he came in and immediately replaced the old AC with a new A/C unit otherwise our stay would have been unbearable and forced to leave to search for a better hotel during our vacation. Let's just say Mike the maintenance guy is my hero he saved my stay at your hotel with that being said it wasn't too bad of a visit and again I did enjoy the ambience of the courtyard. P.s. I will not come back to your hotel only because of the front desk girls that are representing you were not pleasant at all we arrived there at 10 o'clock had to wait 5 hours for our room because of no Early check in time was at 3 o'clock so I went to New Orleans with the understanding from the front desk that I would be called when the room was available I never received the call the front desk girl told me I guess someone dropped the ball cause your room was ready that was just not cool because it was hot and we were stuck in the clothes we had on fr

By on Jun 30, 2021

Review comment responded on Jul 24, 2021

Thank you for taking time to write a review of our property. It is through guest feedback that we improve. I am happy that Mike was able to get you an A/C that worked properly. We do try our best to get guest checked in early, however sometimes it is not possible.

4
Everyone

By on Nov 14, 2019

5
Partner Couples

It was a great and beautiful property. Everything clean and organized.

By on Nov 11, 2019

5
Family with small children

The pool area is a unique are that seems very relaxing. I enjoyed having an ice machine on each floor.

By on Jun 24, 2019

2
Family

Staff not super helpful good recomend for dinner though. Room smelled. Breakfast slright

By on May 27, 2019

5
Friends Family

Beautiful courtyard, clean pool, good value. I would stay here again. Good proximity to New Orleans.

By on Apr 8, 2019

5
Family Family

Breakfast was great. Bed was comfortable. Nice pillows. Great cleaning services. Maybe a little too much chlorine in hot tub though.

By on Mar 8, 2019

5
Partner Couples

Everyone was friendly and very accommodating. The property was well kept. The breakfast was delicious and offered a wide selection. The fresh yogurt with toppings was great. The room was clean and was nice to have a sitting area. The location was perfect to travel into New Orleans.

By on Feb 28, 2019

3
Everyone

No linens (towels) after room was cleaned one day.

By on Jan 5, 2019

1
Everyone

By on Nov 20, 2018

Best Western Plus Westbank

1700 Lapalco Blvd, Harvey, LA 70058
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