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Recent guest reviews

Our truck was broken into along with the one next to it, hotel was notified by the owner of the other vehicle. Police came out and made a police report for the other vehicle but hotel staff never thought to notify us. Our truck stayed in the parking lot with a busted window until almost 2 pm. There was also very little parking available, but a completely empty HUGE parking lot in the back coned off, people had to park in the adjacent street and risk break ins & getting hit. There was also a pile of dog feces on the carpet near our room, that got smeared.

I’m simple to please. And what I liked most was they made it easy on me and it was fast and easy. I was at my room very quickly.

beds were very comfortable. Rooms were clean.. need to clean stairwells and grounds need maintenance. But allowing the pups was a very big factor. Have been back 4 times..Bar is nice and good is good.

Rosie .. the bartender was awesome and fun to chat with !!

Our room was infested with fire ants and a giant spider. They also do not offer free breakfast, which is disappointing consider the price you pay to stay here.

The staff is friendly and helpful. The pool area is well-maintained. I had a very comfortable stay over 4 nights. This is the second time I have stayed here when I need to visit San Marcos, and plan to stay here again next time I visit.

I liked the layout. It was apparent they were in need of more help with “service” in both quantity and quality.

Everything was perfect. Very clean rooms, great food, courteous staff.

Staff were great. Resteraunt on site has a good food selection and was very good.

It was nice hotel but it could use some steam cleaning of all hallway carpets or replace. Smelled like someone peed on the carpet. Also, their cleaning people are understaffed and did not change our sheets prior to check in. Had to stop one of them in the hall and have her change out all our bedding. But overall nice hotel.

I could not have asked for more. Everybody there were so kindly accommodating. The rooms were cleaned very well everyday. The hotel still smelt new. I will stay there again.

Really nice hotel. Close to everything. Nice hot tub and pool. Friendly staff at restaurant.

We have stayed here twice. Nice clean hotel. Will stay here again.

Booked this hotel for a corporate employee.. his room was dirty upon arrival.. thwy couldn't print a receipt for last day because it was boooked thru Orbitz. The staff I talked to were incompetent and condescendingly rude. They need to remember who the customers are. We as a company will not be booking this hotel again.

Really nice people in the front desk.....very quiet and relaxing

Bintu Drive San Marcos TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn San Marcos-Convention CTR Area, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Rio Vista Park and Texas State University. This 108-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 108 rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Built in 2015, the brand new Holiday Inn San Marcos-Convention CTR Area, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include 3 meeting rooms, a conference center, and a 24-hour business center.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Feature)

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn San Marcos-Convention CTR Area, an IHG Hotel

Everyone (13) Couples (3) Family (4)
1
Everyone

By on Jul 14, 2021

Review comment responded on Jul 24, 2021

Thank you for your feedback! I am sorry that your stay with us did not meet your expectations. We will use the feedback you provided us with today to continue training our staff and improving our services so that we can provide a better experience in the future.

2
Partner Couples

Our truck was broken into along with the one next to it, hotel was notified by the owner of the other vehicle. Police came out and made a police report for the other vehicle but hotel staff never thought to notify us. Our truck stayed in the parking lot with a busted window until almost 2 pm. There was also very little parking available, but a completely empty HUGE parking lot in the back coned off, people had to park in the adjacent street and risk break ins & getting hit. There was also a pile of dog feces on the carpet near our room, that got smeared.

By , from Groves on Aug 29, 2020

Review comment responded on Sep 4, 2020

Thank you for taking the time to tell us about your experience at Holiday Inn SAN MARCOS-CONVENTION CTR AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. A clean enviroment where our guests feel comfortable is a top priority for us as an IHG hotel. I'd like to apologize to you for the experience you had, but we will address this issue so that it does not happen again in the future. We hope that you will give us the opportunity to serve you again in the future. Just to ensure all was correctly communicated to you. The owner did not have the back parking lot blocked off the lot was leased to another business that was using the lot on one specific day during the evacuation. Not one vehicle was reported to us that was damaged due to any parking restrictions. The lot was entered even with signs and caution tape and damage was ensued to our perimeter barriers so we had to post signage as a result. Unfortunately due to evacuation we had about 100 rooms sold all bringing up to three vehicles per room stay everyone wanted to ensure their vehicles were not lost. So it required a lot of understanding for all with free parking. We did our best to accommodate all our evacuees needs at this difficult time. If there is something we can do to rectify any difficulties you experienced at your stay please contact me directly. I would be happy to assist. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact us.

5
Business Business

I’m simple to please. And what I liked most was they made it easy on me and it was fast and easy. I was at my room very quickly.

By on Mar 21, 2020

Review comment responded on Mar 23, 2020

Thank you for taking a moment to share your experience.We look forward to welcoming you back to Holiday Inn San Marcos Convention Center in the not too distant future! Sincerely, Sherri Hollander General Manager

4
Family Family

beds were very comfortable. Rooms were clean.. need to clean stairwells and grounds need maintenance. But allowing the pups was a very big factor. Have been back 4 times..Bar is nice and good is good.

By on Jan 21, 2020

Review comment responded on Feb 4, 2020

Thank you for taking the time to share your experience at the Holiday Inn San Marcos Convention Center. We were happy to hear you enjoyed your stay with us and enjoyed the property. Thank you for the feedback on some of the issues that you experienced. We take feedback seriously and we're always striving to improve guest experiences. We look forward to seeing you the next time your travels bring you to the San Marcos area. Sincerely, Sherri Hollander General Manager

5
Everyone

Rosie .. the bartender was awesome and fun to chat with !!

By on Jan 2, 2020

Review comment responded on Jan 6, 2020

Thank you so much for your review of the Holiday Inn San Marcos Convention Center. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sherri Hollander General Manager

2
Family Partner Couples Friends

Our room was infested with fire ants and a giant spider. They also do not offer free breakfast, which is disappointing consider the price you pay to stay here.

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for your review about your stay here at the Holiday Inn San Marcos Convention Center. I do apologize for all the issues you encountered during your stay. I will address these issues with my staff . As far as the bug issue, we do treat all of our rooms monthly. We have already treated this room and it has been addressed. This feedback will be helpful in improving our satisfaction for all our guests. Again, thank you for staying with us and bringing all this to my attention. Sincerely, Sherri Hollander General Manager

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 7, 2019

Thank you for taking the time to let us know how we did. I also wish to Thank you for choosing The Holiday Inn San Marcos Convention Center for your hotel needs.We were happy to hear you enjoyed your stay with us and enjoyed the property. Thank you for the feedback. We look forward to seeing you the next time your travels bring you to the San Marcos area. Thank you again for choosing the Holiday Inn San Marcos. Sincerely, Sherri Hollander General Manager

5
Family

The staff is friendly and helpful. The pool area is well-maintained. I had a very comfortable stay over 4 nights. This is the second time I have stayed here when I need to visit San Marcos, and plan to stay here again next time I visit.

By , from Salem, VA on Jul 7, 2019

Review comment responded on Jul 8, 2019

Elizabeth......Thank you so much for taking the time to review us! We appreciate all of the feedback that we receive from our guests! Here at Holiday Inn San Marcos Convention Center we strive to provide comfortable and convenient amenities for all of our travelers! Once again, Thank you. Sincerely, Sherri Hollander General Manager

5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 17, 2019

Thank you for the five star review! We're delighted to hear that you enjoyed your stay at the Holiday Inn San Marcos Convention Center. Look forward to having you back the next time you are in San Marcos! Sincerely, Sherri Hollander General Manager

3
Everyone

I liked the layout. It was apparent they were in need of more help with “service” in both quantity and quality.

By on Mar 23, 2019

Review comment responded on Mar 26, 2019

Thank you for taking the time to give us feedback regarding your recent stay. Please accept our sincere apology for the shortcomings you experienced and we regret you found the level of service you received, less than satisfactory, all this information enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Again, Thank you for bringing this to my attention. Sincerely, Sherri Reilly General Manager

Holiday Inn San Marcos-Convention CTR Area, an IHG Hotel

105 Bintu Drive, San Marcos, TX 78666
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