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Recent guest reviews

We stayed 4 nights. Great location just a short walk to Broadway. The entire staff was amazing and very helpful. Only drawback was the breakfast was not that great and the bar was not open, but this was due to covid. Would definitely recommend

Nothing but positive things to say about the staff and the facilities. They consistently went over and beyond the call of duty to assist us to ensure that we were comfortable and all of our needs met. They gave us directions to places we were wanting to explore and some ideas to consider as well. Smiles all the way.

This hotel is just a short drive(or walk, but not in the heat!) from everything; Country Music Hall of Fame, Music Row, Nissan Stadium, etc. The hotel had a nicely equipped exercise room, and the morning breakfast buffet, although not extensive, was filling. Our suite had a fully stocked kitchen and a large island. The small but comfortable “living area” was where we relaxed in the evening and watched the Tokyo Olympics. Conveniently located a few blocks from Highway 40.

Location was great, staff was great but room had not been thoroughly cleaned. There was garbage next to our bed and the pull out bed was full of chips. Also the breakfast was mediocre, eggs were watery, there was syrup but no pancakes and waffles.

Place was clean and staff were friendly.

Front desk associate Kevin/Keith was amazing he was friendly, very welcoming and informative. Hotel was beautiful. Free coffee in rooms was not the best but it was free:) Since there is no daily maid service (due to the pandemic) guest should be supplied with some cleaning supplies and disinfectant in the rooms.

Nice hotel..clean and friendly staff.centrally located and walking distance to many bars and restaurant and moonshine tasting

Very nice

Great location. 10 minute walk to Broadway. Brand new hotel, staff were amazing. Free laundry to use if needed. Great pool, no hot tub. Great rooms! Comfortable beds.

This was really nice place to stay. Very clean! The staff were very helpful and nice.

Rep. John Lewis Way S Nashville TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Bar/lounge
  • Indoor pool

Located in Downtown Nashville, Hyatt House Nashville Downtown Sobro is within a 10-minute walk of popular sights such as Music City Center and Country Music Hall of Fame and Museum. This 217-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All of Hyatt House Nashville Downtown Sobro's 217 air-conditioned rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. Guests can expect to find 42-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are also available.


Property features

Built in 2019, the brand new Hyatt House Nashville Downtown Sobro offers an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 35.00 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.

Room options

Suite, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite (2 Queen Beds and 1 Sofa Bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Accessible (With Shower)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt House Nashville Downtown Sobro

Everyone (13) Couples (6) Family (10)
5
Family Friends

We stayed 4 nights. Great location just a short walk to Broadway. The entire staff was amazing and very helpful. Only drawback was the breakfast was not that great and the bar was not open, but this was due to covid. Would definitely recommend

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. Best regards, Terry Craig Front Office Manager Hyatt House Nashville Downtown (SOBRO)

5
Friends

Nothing but positive things to say about the staff and the facilities. They consistently went over and beyond the call of duty to assist us to ensure that we were comfortable and all of our needs met. They gave us directions to places we were wanting to explore and some ideas to consider as well. Smiles all the way.

By on Aug 14, 2021

Review comment responded on Aug 16, 2021

Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience at Hyatt House Nashville Downtown SoBro! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing!

5
Partner Couples

This hotel is just a short drive(or walk, but not in the heat!) from everything; Country Music Hall of Fame, Music Row, Nissan Stadium, etc. The hotel had a nicely equipped exercise room, and the morning breakfast buffet, although not extensive, was filling. Our suite had a fully stocked kitchen and a large island. The small but comfortable “living area” was where we relaxed in the evening and watched the Tokyo Olympics. Conveniently located a few blocks from Highway 40.

By on Aug 10, 2021

Review comment responded on Aug 11, 2021

Thank you for this lovely review! We're thrilled to know you had such a wonderful experience at Hyatt House Nashville Downtown SoBro. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we love to see! We look forward to hosting you again so we can share yet another fabulous experience with you! Have an amazing day!

3
Family

Location was great, staff was great but room had not been thoroughly cleaned. There was garbage next to our bed and the pull out bed was full of chips. Also the breakfast was mediocre, eggs were watery, there was syrup but no pancakes and waffles.

By on Jul 17, 2021

Review comment responded on Jul 26, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5
Everyone

By on Jul 2, 2021

Review comment responded on Jul 27, 2021

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience at Hyatt House Nashville Downtown SoBro. We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

1
Everyone

By on Jun 27, 2021

Review comment responded on Aug 20, 2021

We appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

3
Family with small children

Place was clean and staff were friendly.

By on Jun 4, 2021

5
Everyone

By on Jun 1, 2021

5
Everyone

By on May 28, 2021

4
Family

Front desk associate Kevin/Keith was amazing he was friendly, very welcoming and informative. Hotel was beautiful. Free coffee in rooms was not the best but it was free:) Since there is no daily maid service (due to the pandemic) guest should be supplied with some cleaning supplies and disinfectant in the rooms.

By on May 2, 2021

Hyatt House Nashville Downtown Sobro

535 Rep. John Lewis Way S, Nashville, TN 37203
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