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Recent guest reviews

Everything seemed ok until we actually checked in our room. we didn't make a big deal about it since we were only staying one night and on our way St Louis. The room was horrible. it looked like there was water damage in the corner by the air conditioning unit. the hotel could stand to remodel and invest in new sheets. carpet was dingy as well. we didn't take showers in the bathroom. housekeeping decided that it wasn't important to take the trash out so the hallway stuck which attracted a gang of gnats. will never stay here again.

Incredibly courteous and professional staff from the front desk to the kitchen crew to the shuttle drivers !

There was excessive noise for a late weekday evening, and our door handle was broken. It frequently stuck to rubber and made entry difficult.

None

Good

Hotel needs updating badly. There was a door in our hallway on the 2nd floor that looked like someone had tried to break into the room. The pool had a lot of leaves in the bottom of it and pool toys floating around in it. Staff came out to restock pool towels but did not take care of leaves or toys. Refrigerator in room did not work and our food spoiled overnight. Room was clean and beds were comfortable.

Fantastic staff!

It was conveniently located to the airport

It was great very nice customer service

We were visiting w/ a Hockey Teach. Accommodation's were great for all.

I was double charged for my room two times and I had to call four times to the hotel and I spoke to the manager and also I spoke to the desk service people in person twice and I called serval people with the Orbitz organization no one has yet to resolve my issue.I’ve been double charged for my room l only stayed one night and I’ve not had access to that amount of money in my account because of that.

Loved being able to stay, park and fly with transportation to the airport included.

The bed was great. Noise outside not so much. Rate was ok

The property was just ok. Kinda of dated and the room had like a little thin shade and light from the parking lot shined in the room all night. In the morning there was no sleeping in as the sun came shining through.

Airport Center Dr Nashville TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, Holiday Inn Express Nashville Airport, an IHG Hotel is within a 10-minute drive of Lane Motor Museum and Wave Country. This 204-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 204 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

At Holiday Inn Express Nashville Airport, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express Nashville Airport, an IHG Hotel

Everyone (26) Couples (6) Business (1) Family (8) Other (1) Friends (3)
1
Friends Business Business

Everything seemed ok until we actually checked in our room. we didn't make a big deal about it since we were only staying one night and on our way St Louis. The room was horrible. it looked like there was water damage in the corner by the air conditioning unit. the hotel could stand to remodel and invest in new sheets. carpet was dingy as well. we didn't take showers in the bathroom. housekeeping decided that it wasn't important to take the trash out so the hallway stuck which attracted a gang of gnats. will never stay here again.

By on Oct 3, 2021

Review comment responded on Oct 20, 2021

We apologize for your experience and we will address this with our staff.

5
Everyone

Incredibly courteous and professional staff from the front desk to the kitchen crew to the shuttle drivers !

By on Oct 2, 2021

3
Everyone

There was excessive noise for a late weekday evening, and our door handle was broken. It frequently stuck to rubber and made entry difficult.

By on Sep 20, 2021

Review comment responded on Sep 27, 2021

Thank you for your review and feedback. We apologize about your inconveniences during your stay with us. we appreciate your continued patronage of IHG Hotels.

4
Family

None

By on Sep 4, 2021

Review comment responded on Sep 15, 2021

Thank you for your rating and your business.

5
Family

Good

By on Aug 19, 2021

Review comment responded on Aug 25, 2021

We greatly appreciate your review and rating. Thank you for your business.

3
Friends

Hotel needs updating badly. There was a door in our hallway on the 2nd floor that looked like someone had tried to break into the room. The pool had a lot of leaves in the bottom of it and pool toys floating around in it. Staff came out to restock pool towels but did not take care of leaves or toys. Refrigerator in room did not work and our food spoiled overnight. Room was clean and beds were comfortable.

By on Jun 21, 2021

Review comment responded on Jul 5, 2021

Thank you for your review and feedback. we apologize about your inconveniences during your stay. We appreciate your business.

5
Family

Fantastic staff!

By on Jun 10, 2021

Review comment responded on Jul 5, 2021

Thank you for your review.

5
Partner Couples

It was conveniently located to the airport

By on May 12, 2021

Review comment responded on May 12, 2021

We thank you for our rating. We appreciate your business.

5
Friends

It was great very nice customer service

By on May 9, 2021

Review comment responded on May 20, 2021

We greatly appreciate your review and rating. Thank you for your business!

4
Everyone

By on Apr 20, 2021

Review comment responded on May 12, 2021

Thank you for your review and rating!

Holiday Inn Express Nashville Airport, an IHG Hotel

1111 Airport Center Dr, Nashville, TN 37214
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