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Recent guest reviews

Nice hotel on a good area. Staff was very friendly and pleasant to interact with. The room had a little bit of a cat urine smell but this is a pet friendly hotel and some smells are to be expected.

Location to downtown, proximity to dining.ease of access.

Helpful staff and good proximity to Downtown. Continental breakfast is a joke compared to other properties/hotel brands at similar price point.

Very nice facility, but lacking a few amenities that I thought were standard. Breakfast consisted of coffee, muffins, and oatmeal packages only. No orange juice, fruit, milk, cereal, eggs, etc. There are no ice machines. The kitchens have no plates, flatware, and other common household items typically found in other Extended Stays. The sounds of traffic from the busy streets are easily heard within the rooms. Shower is nice, but water pressure left me wondering if it was enough to rinse off soap and shampoo. It was, but still prefer a booster pump to increase pressure.

Great check in very pleasant staff. Thanks for everything!

The room was clean and well kept and at check-in, the woman at the counter was attentive and friendly. However, that was the last we would see if any staff member until checkout. The remote for the TV was broken and we tried to contact the desk to get a replacement or batteries and there was no one there.

Outside was very nicely landscaped and clean! The staff was very accommodating with anything that I needed and very friendly and kind. I was so happy to know that ONLY when needed to have bedding sheets changed and towels, if I needed these services. Although once a week changes are what we normally do in our own homes!! And hats off to your hotels and great to know you provide these services only when needed!😊 Thank you ☺️! Pamela S Sipe

Our room was very clean and close to lots of places. Free parking and it was close to entrance. Easy check in.

It was freezing cold when we got there inside room took allnite warm up

The floor in our room was wet and the toilet ran all night long. When I spoke to front desk they just OK we will look into it. Our feet where wet the entire stay. Would have been nice if they offered us something else.

Love staying at this location over the last 4 years. Owners did a great job remodeling. At check in the management/staff treats guests as a nuisance. It’s the only interaction they must have with guests yet they fail at it.

Have used this hotel for three to four years. Have always had good experience until recently. Staff / management seems to have changed. The best description is; the customer seems to be an inconvenience for them. Also, every evening the right elevator smells like POT, best I can tell staff is using maintenance room. Nashville has a lot of options recommend trying someplace else.

I have been staying at this hotel for three years. Great job upgrading facilities. However, the staff and management recently declined. Not sure of the cause. Staff treats you as an inconvenience, no shampoo or soap in room, elevator reeks of pot every night. Will never stay here again. Nor will my employees. Nashville has way too many options to put up with poor service. Best regards,

Clean nice hotel. Just 10 min uber ride to downtown.

West End Ave Nashville TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in West End, Extended Stay America Premier Suites Nashville Vanderbilt is a leisurely stroll from sights such as Vanderbilt University and Vanderbilt Stadium. This 114-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 114 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Guests of Extended Stay America Premier Suites Nashville Vanderbilt enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Premier Suites Nashville Vanderbilt

Everyone (26) Couples (2) Family (3)
4
Family

Nice hotel on a good area. Staff was very friendly and pleasant to interact with. The room had a little bit of a cat urine smell but this is a pet friendly hotel and some smells are to be expected.

By , from Charlotte, MC on Oct 20, 2020

Review comment responded on Oct 21, 2020

Daniel, thank you for choosing Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management

5
Partner Couples

Location to downtown, proximity to dining.ease of access.

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you once more for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management

4
Everyone

Helpful staff and good proximity to Downtown. Continental breakfast is a joke compared to other properties/hotel brands at similar price point.

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for your stay at Extended Stay America. We are glad you liked our cordial staff and had an overall great stay. We will share your compliments with our team. We are also delighted to hear our convenient location close to downtown was perfect for your needs. However, we regret our grab-and-go breakfast offerings were not of your liking. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4
Everyone

By on Dec 9, 2019

2
Everyone

Very nice facility, but lacking a few amenities that I thought were standard. Breakfast consisted of coffee, muffins, and oatmeal packages only. No orange juice, fruit, milk, cereal, eggs, etc. There are no ice machines. The kitchens have no plates, flatware, and other common household items typically found in other Extended Stays. The sounds of traffic from the busy streets are easily heard within the rooms. Shower is nice, but water pressure left me wondering if it was enough to rinse off soap and shampoo. It was, but still prefer a booster pump to increase pressure.

By , from NotFromNashville on Nov 19, 2019

Review comment responded on Nov 20, 2019

Thank you for the feedback. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your comments about breakfast offerings will be shared with our brand leaders to assist them when determining new breakfast offerings. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We also regret the inconvenience caused by the noise of the street. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management

5
Friends

Great check in very pleasant staff. Thanks for everything!

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

Thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management

3
Partner Couples

The room was clean and well kept and at check-in, the woman at the counter was attentive and friendly. However, that was the last we would see if any staff member until checkout. The remote for the TV was broken and we tried to contact the desk to get a replacement or batteries and there was no one there.

By on Oct 8, 2019

Review comment responded on Oct 9, 2019

Thank you for your review of your recent stay. We are glad you liked your clean suite and friendly front desk staff. However, we are sorry for the issues you had with the television remote. Your concerns have been shared with the appropriate team for review and action. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management

3
Everyone

By on Sep 30, 2019

4
Everyone

By on Sep 21, 2019

3
Everyone

By on Aug 14, 2019

Extended Stay America Premier Suites Nashville Vanderbilt

3311 West End Ave, Nashville, TN 37203
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