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Recent guest reviews

Check in was quick and friendly, I didn’t get my famous doubletree cookies, but that’s alright. Room was clean and perfectly suited our needs!

No comment

I booked the hotel specifically for the location and free airport shuttle. Saturday when i needed the shuttle it wasn't running and i had to pay $26 for a 6am uber!

Everything was excellent except we had to ask for more than one role of toilet paper but they were very prompt and professional when I asked, I know when we go to Nashville this will be our hotel to stay in. Also the suites are very roomy for a big family like mine, great place to stay

Very clean and staff were great I did not like that there wasn’t shuttle service to and from the airport as advertised

The property is a bit old and outdated. It’s located on a remote street. I guess it’s best for those closest to the airport. Not a good property for someone wanting to visit Nashville to see the city over a couple of days. When we first arrived, our room was cold and we had to call maintenance to help. The next morning when we got ready to shower, there was hair in the tub. We had to call someone to clean the bathroom. When we arrived back in our room the same day, the room had not been cleaned- towels not picked up, trash not emptied, beds not made, etc. We were asked if the do not disturb sign was up, and we said no it was not. When I checked out, the hotel staff did nothing to rectify the situation. They told me there was nothing they could do and that a manager was not available to assist me. I’ve called the corporate office hoping to get some type of response. This treatment is unacceptable for the money we paid and the service we received.

Front d so staff was excellent and the property was a little dated but fine for our needs

Enjoyed my stay will come back and stay , convenient to everything

We liked everything, going to the Opry was a breeze the transportation provided was great,and breakfast was wonderful! Staff was helpful and friendly.

The actual room was clean and comfortable. The employee at check-in was apathetic, the credit card machine did not work, and he kept explaining that "the Hilton" messed things like this up all the time. We did not get our expected cookies.

The check in was quick and easy. The staff was friendly. The pool was nice. The hotel shuttle service to the airport was nice. The hotel offers free parking!!!

They were renovating, so I get it. I just expected a little more being that Hilton is in the name. The room was alright.

All fine, clean. The staff kind. The room big for two. Is a good service.

wow...beds comfortable plus, breakfast awesome, service above and beyond, shuttle driver such an entertainer!

Atrium Way Nashville TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Donelson, DoubleTree Suites by Hilton Nashville Airport is within a 10-minute drive of popular attractions such as Nashville Broadway and Nissan Stadium. This 4-star hotel has 138 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at Harmony Kitchen and Bar, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 138 accommodations afford space to spread out with a separate bedroom and living rooms. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

DoubleTree Suites by Hilton Nashville Airport features a 24-hour gym, free WiFi in public areas, and conference space. Self parking is offered for USD 10.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Suite, One King Bed, Non-Smoking

1 King Bed | Sleeps 4

Deluxe Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Deluxe Suite, 1 King Bed, Patio

1 King Bed | Sleeps 4

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 4

Guest reviews for DoubleTree Suites by Hilton Nashville Airport

Everyone (10) Couples (14) Business (4) Family (14) Other (2) Friends (3)
5
Family with small children

Check in was quick and friendly, I didn’t get my famous doubletree cookies, but that’s alright. Room was clean and perfectly suited our needs!

By on Jun 29, 2021

4
Everyone

No comment

By on Apr 30, 2021

Review comment responded on May 3, 2021

Thank you so much for selecting our hotel and for posting your rating for the Orbitz community. We are delighted that you had an excellent experience and look forward to serving you again

4
Family

I booked the hotel specifically for the location and free airport shuttle. Saturday when i needed the shuttle it wasn't running and i had to pay $26 for a 6am uber!

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

As you know our shuttle schedule had been disrupted by social distancing guidelines. We have just received our new and larger van which now can accommodate these distancing parameters. I apologize for not have this on your stay and thank you for sharing your important feedback.

5
Family Family

Everything was excellent except we had to ask for more than one role of toilet paper but they were very prompt and professional when I asked, I know when we go to Nashville this will be our hotel to stay in. Also the suites are very roomy for a big family like mine, great place to stay

By on Feb 28, 2021

Review comment responded on Mar 1, 2021

Thank you so much for selecting our hotel and for posting your feedback for the Orbitz community. We are delighted that you had an excellent experience and look forward to your return

4
Everyone

By on Jan 2, 2021

Review comment responded on Jan 4, 2021

We are delighted that you had an excellent stay and we look forward to seeing you again

5
Partner Couples Family

Very clean and staff were great I did not like that there wasn’t shuttle service to and from the airport as advertised

By , from CT on Oct 12, 2020

Review comment responded on Oct 12, 2020

Thank you so much for selecting our hotel for you stay and then sharing your experience with the Orbitz community. I do apologize about the shuttle as it has been suspended as part or our Covid precautions. We do appreciated your recognition of the staff and their efforts to keep everything clean and sanitized. We do hope to see you again.

1
Friends

The property is a bit old and outdated. It’s located on a remote street. I guess it’s best for those closest to the airport. Not a good property for someone wanting to visit Nashville to see the city over a couple of days. When we first arrived, our room was cold and we had to call maintenance to help. The next morning when we got ready to shower, there was hair in the tub. We had to call someone to clean the bathroom. When we arrived back in our room the same day, the room had not been cleaned- towels not picked up, trash not emptied, beds not made, etc. We were asked if the do not disturb sign was up, and we said no it was not. When I checked out, the hotel staff did nothing to rectify the situation. They told me there was nothing they could do and that a manager was not available to assist me. I’ve called the corporate office hoping to get some type of response. This treatment is unacceptable for the money we paid and the service we received.

By on Oct 27, 2019

Review comment responded on Oct 28, 2019

Thank you for your review and I apologize for the experience you had. We do our best to insure cleanliness in all of our suitesand we are addressing the circumstances that you experienced. Again, I would like to apologize for this inconvenience.

4
Family Partner Couples

Front d so staff was excellent and the property was a little dated but fine for our needs

By on Oct 15, 2019

Review comment responded on Oct 15, 2019

Thank you so much for staying with us for your visit to Nashville. We appreciate your business and the "shout out" about our Front Office team members. We look forward to seeing you again

5
Everyone

By on Oct 6, 2019

Review comment responded on Oct 6, 2019

Thanks for choosing to stay with us and we are delighted to have earned your endorsement. We appreciate your posting on Orbitz and we hope to serve you again in the future

5
Friends Family

Enjoyed my stay will come back and stay , convenient to everything

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

Thank you for posting your endorsement of our hotel on Orbitz and for selecting us on your travels to Nashville. We are delighted that you had an excellent stay and we look forward to serving you again in the furture.

DoubleTree Suites by Hilton Nashville Airport

2424 Atrium Way, Nashville, TN 37214
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