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Recent guest reviews

The cleanliness of the rooms was terrible. The staff was very friendly, decent breakfast in the morning and was quiet.

Okay I will start with what was good about the property. There was an old little cemetery beside it that I enjoyed to walk thru. The desk staff were friendly and the bathroom seemed to be recently remodeled. Now for the bad stuff, its back off the road by a building being constructed so it is not very appealing when you drive to it. The place smelled BAD, I mean really BAD. The hallway smelled weird like a combination of cucumbers, bad weed and mildew. The elevator was filthy. Now the room was horrible, it smelled very musty and the carpet on the floor felt so dirty I had to wear sandals every time I was out of bed. There was dirt and debris in the corners of the room. The AC would not go below 69 and it never felt like it was below 71 in the room so I basically sweat to death all night. The bed I will say was nice and comfortable, sheets and comforter looked and smelled clean so no complaints there, bathroom seemed clean as well. I do not recommend this place, I got up at 630 and hustled out of this place as soon as I could and went to my daughter's hotel at Candlewood and it was like night and day difference in cleanliness and SMELL.

The staff was very friendly. The room was clean and spacious. The breakfast was good and plentiful.

Service was great. The parking is not so great. Very clean and reasonable pricing.

It was very quiet as the property is nestled next to vacant property. The hotel is being renovated and is missing baseboards and trim. It appears the workers performing the renovations are living in the hotel as well and some of them speak english.

Lights were working too well in the assigned room. great location and service desk

Bugs in property. Huge bugs in bed. Holes in the walls. Horrible.

The staff was very friendly. Good breakfast, great room

The darkest television picture I've ever seen on a small, non HD channeled set.

The room wasn’t clean. There was a smell of mildew. The toilet seat was broken. There were stains that looked like blood on the curtains.

Checking in was a breeze, staff was very nice.. My biggest issue was: 1- it feels like more of an apartment complex than hotel! Too many “ live in” guest and 2-I understand renovation and construction, but.. 8am is a little early for that! Some guest arrive late and would prefer to sleep a little. Room had some mold on the carpet, but overall, the room was nice! Bed slept great

I loved how reasonable the price was. I found out that breakfast was included upon arrival. This hotel really is a wonderful place to stay overnight or long term.

Rooms were great, and clean. Will stay here again.

Hotel is in need of total renovation. Staff came into room unannounced.

We just had a horrible experience at another hotel and we were just exhausted. The front desk gal was just a pleasant sweet girl. She changed our room and even had to move us one more time due to ac breaking down. She took care of us with a smile on her face. That made the stay even better. So we thank her for doing a great job.

Hotel was great, perfect location for what we needed, decent amenities, clean room, nice staff, decent breakfast for free

There was trash left in our room. The shower was grody. There were paint chips all over. A huge tear in the couch. Front desk guy was not very welcoming.

Hospitality Drive Franklin TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Clarion Pointe Franklin - Nashville Area places you within a leisurely stroll of Saint Thomas Medical Partners and SOAR Adventure Tower. This 60-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning.


Rooms

All 60 rooms provide coffee makers, free local calls, and safes. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Clarion Pointe Franklin - Nashville Area, guests have access to an outdoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, express check-in, and free newspapers.

Room options

Suite, Multiple Beds, Non Smoking (Upgrade)

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 King Bed | Sleeps 2

Guest reviews for Clarion Pointe Franklin - Nashville Area

Everyone (29) Couples (3) Family (3)
4
Family with small children

The cleanliness of the rooms was terrible. The staff was very friendly, decent breakfast in the morning and was quiet.

By on Nov 7, 2021

2
Everyone

Okay I will start with what was good about the property. There was an old little cemetery beside it that I enjoyed to walk thru. The desk staff were friendly and the bathroom seemed to be recently remodeled. Now for the bad stuff, its back off the road by a building being constructed so it is not very appealing when you drive to it. The place smelled BAD, I mean really BAD. The hallway smelled weird like a combination of cucumbers, bad weed and mildew. The elevator was filthy. Now the room was horrible, it smelled very musty and the carpet on the floor felt so dirty I had to wear sandals every time I was out of bed. There was dirt and debris in the corners of the room. The AC would not go below 69 and it never felt like it was below 71 in the room so I basically sweat to death all night. The bed I will say was nice and comfortable, sheets and comforter looked and smelled clean so no complaints there, bathroom seemed clean as well. I do not recommend this place, I got up at 630 and hustled out of this place as soon as I could and went to my daughter's hotel at Candlewood and it was like night and day difference in cleanliness and SMELL.

By on Aug 9, 2021

4
Everyone

By on Aug 1, 2020

Review comment responded on Sep 23, 2020

Thank you for your feedback

5
Partner Couples

The staff was very friendly. The room was clean and spacious. The breakfast was good and plentiful.

By on Mar 16, 2020

4
Family with small children Business Business

Service was great. The parking is not so great. Very clean and reasonable pricing.

By , from Pontotoc, Ms on Mar 4, 2020

3
Family Family

It was very quiet as the property is nestled next to vacant property. The hotel is being renovated and is missing baseboards and trim. It appears the workers performing the renovations are living in the hotel as well and some of them speak english.

By on Jan 28, 2020

4
Everyone

Lights were working too well in the assigned room. great location and service desk

By , from Nashville on Nov 20, 2019

1
Everyone

Bugs in property. Huge bugs in bed. Holes in the walls. Horrible.

By on Nov 18, 2019

5
Friends

The staff was very friendly. Good breakfast, great room

By on Oct 28, 2019

Review comment responded on Nov 5, 2019

Thank you for you feedback! We appreciate your business!

3
Everyone

The darkest television picture I've ever seen on a small, non HD channeled set.

By on Aug 15, 2019

Clarion Pointe Franklin - Nashville Area

6210 Hospitality Drive, Franklin, TN 37067
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