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Recent guest reviews

Good location

The hotel was lovely! Great rooms, clean and modern with kitchen. The pool was beautiful and great location in Naples!

Pool. Breakfast

Overall clean, a spot in the corner of our bed we never figured out but decently clean. Food was good and location was nice. Our toddler loved the constant planes flying over the pool but after about two the rest of us could have done without.

My room wasn't ready by check in time. It was dirty. I found excrement on shower curtains and walls. There was no body wash. Had to ask multiple times to get towels and it took them hours to deliver. very poor customer service. Complimentary breakfast was a joke. I would classify this as a 2 star hotel. Definitely never coming back.

We were promised a 3:00 check-in. We didn’t get into our room until after 4:00. It seemed very unorganized and under staffed. After a long at of traveling, it was frustrating and disappointing!

Very beautiful property with very helpful staff. Easily accomidated my late check out.

Tucked away little gem. Within walking distance to a number of activities & dining.

No toilet paper or towels. Nice place close to 5th. Pool was awesome. Drinks over priced! Not enough towels for 2 people

Nice hotel good people nice view perfect for stays and the breakfast buffet I don’t liked

Very average hotel. Restaurant was very understaffed. Rate are very high for what this is. There are likely better options.

The hotel is an excellent value and place to stay. We had a few minor defects in the room, but they were addressed immediately and we were provided a discount and added Member perks. Overall, a great experience. We plan on staying again.

Love staying here each time I come to Naples the only place I would choose

I do not Lomé to leave bad reviews but this was a little dirty and the breakfast had so many people it was a complete appetite lose. I’ll stay elsewhere next time.

We loved the pool and the breakfast! Will def. stay here again!

5th Avenue South Naples FL

Hotel highlights

  • Walking distance to Fifth Avenue South and Tin City
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Hyatt House Naples/5th Avenue places you next to Fifth Avenue South and within a 10-minute stroll of other popular attractions like Tin City. This 183-room, 3.5-star hotel welcomes guests with a restaurant, a marina, and an outdoor pool.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

Hyatt House Naples/5th Avenue's 183 rooms are air-conditioned and provide iPod docks, microwaves, and refrigerators. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are also available.


Property features

Built in 2016, the brand new Hyatt House Naples/5th Avenue features a marina, an outdoor pool, and a 24-hour gym. Parking is available for USD 12 per day (USD 18 per day for valet parking), and there's also a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, free WiFi in public areas, and 4 meeting rooms.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 King Bed with Sofa bed, River View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt House Naples/5th Avenue

Everyone (16) Couples (14) Family (11)
4
Partner Couples

Good location

By on Aug 8, 2021

Review comment responded on Sep 16, 2021

Thank you for staying with us!

5
Family with small children

The hotel was lovely! Great rooms, clean and modern with kitchen. The pool was beautiful and great location in Naples!

By on Jul 23, 2021

Review comment responded on Jul 24, 2021

Thank you for staying with us! We greatly appreciate your kind words and look forward to your next stay!

5
Partner Couples

Pool. Breakfast

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Thank you for staying with us!

4
Family with small children

Overall clean, a spot in the corner of our bed we never figured out but decently clean. Food was good and location was nice. Our toddler loved the constant planes flying over the pool but after about two the rest of us could have done without.

By on May 23, 2021

Review comment responded on May 23, 2021

Thank you for your review! We look forward to your next stay with us!

1
Business Business

My room wasn't ready by check in time. It was dirty. I found excrement on shower curtains and walls. There was no body wash. Had to ask multiple times to get towels and it took them hours to deliver. very poor customer service. Complimentary breakfast was a joke. I would classify this as a 2 star hotel. Definitely never coming back.

By on May 10, 2021

Review comment responded on May 12, 2021

I am so sorry you did not have a positive experience with us. Please know your comments have been addressed.

2
Friends

We were promised a 3:00 check-in. We didn’t get into our room until after 4:00. It seemed very unorganized and under staffed. After a long at of traveling, it was frustrating and disappointing!

By on Apr 4, 2021

Review comment responded on Apr 6, 2021

Good day, I do apologize that the room was not ready when you arrived. The team has been working very hard to make everyone's stay the best it can be. The Naples market has been extremely busy. Hope you will return again to our great town.

5
Family

Very beautiful property with very helpful staff. Easily accomidated my late check out.

By , from Virginia on Sep 22, 2020

Review comment responded on Sep 23, 2020

Thank you choosing to stay at the Hyatt House Naples. It appears you enjoyed your stay. Hope to see you again soon.

1
Everyone

By on Sep 6, 2020

Review comment responded on Sep 10, 2020

Thank you for choosing the Hyatt House during your visit to Naples. It appears you may not have enjoyed your stay. We are sorry about that. Stay safe and come again.

5
Everyone

By on Aug 23, 2020

Review comment responded on Aug 25, 2020

Thank you for staying at the Hyatt House. It appears you enjoyed your stay from the score. We truly hope you will return in the future. Stay safe.

5
Partner Couples

Tucked away little gem. Within walking distance to a number of activities & dining.

By , from Miami on Jul 6, 2020

Review comment responded on Jul 10, 2020

Thank you for your review and staying at the Hyatt House. We hope to see you again soon. Please stay safe.

Hyatt House Naples/5th Avenue

1345 5th Avenue South, Naples, FL 34102
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