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Recent guest reviews

Good location, room could be cleaner, windows have bad broken seals and moisture inside should be replaced

The cleanliness, staff, and location were all great. The walls were pretty thin so unfortunately we were awakened by other guests. Also, the bed mattresses were a little too firm, uncomfortable for us as side sleepers.

Great stay here

We liked that it was very easy access to all of the places we needed to go while in the area.

I was here for 2 nights. The room was ok and looked sanitized but it was very noisy as the people above us was stomping around constantly the first day. Walls are very thin so screaming children and babies crying at 4 am did not help a relaxing getaway. The beds were horrible and lumpy and not a comfortable sleep at all. Also, the last day packing up I noticed what it looked like dead “bed bugs” on the bed skirt with big holes. Totally unpleasant. Had I seen that on day 1, I would have left immediately! I was scared to think I might have brought home any bed bugs! Very disappointing stay!

Location, location, location ,location , good place to stay

This Hampton Inn in Mystic was clean, in good condition, every thing from the lobby, hallways, our entire room. The staff was very proficient and accommodating.

Nice place great service. Convenient location to olde mystic and downtown Mystic Would stay again

Price point Convenience of location. Nice friendly staff.

Very clean! Have zero complaints about the hotel A

We were locked out of our room 4-5 times due to bad keys, they changed the batteries, sometimes the keys worked and sometimes they did not. After being infuriated at a few time, I had a run in with an employee named April and she was quite rude. They never asked us if we would like to change our room....most of the time we had to wedge the door open to walk out the door with our dog or we would not get back in.

Everything about the property was great. The check in process, staff and facility were exactly what we expected. The room was very clean and the bed was extremely comfortable. It was also nice to have a hot breakfast waiting in the morning. I definitely would same here again.

Would recommend breakfast time extended until at least 11am to accommodate those late rising guests.

This was a very welcoming property & our first stay at a Hampton Inn. The room was very pleasant, loved the Neutragena products and the breakfast was everything you could ask for. There does need to be more handicapped parking available, there are only 2 right outside the front entrance. In addition, handicap parties should be placed on the 1st floor, but elevators were accessible. Just a reminder that all handicap people are not in wheelchairs, therefore making a walk with a cane to the elevators and second floors a little tougher. But all was great, will be back

Terrific service, clean, nice location...we were able to do what we wanted with everything close by

Comfortable room. Nice breakfast with lots of variety.

We liked the place very much. Very comfortable beds! We didn't like the confusion of whether we could cancel or not ahead of time-that was Orbitz.

Hendel Dr Mystic CT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Hampton Inn & Suites Mystic places you within a 15-minute stroll of popular sights such as Olde Mistick Village and Mystic Aquarium and Institute for Exploration. This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 10 AM.


Rooms

Hampton Inn & Suites Mystic's 92 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Hampton Inn & Suites Mystic have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Mystic

Everyone (13) Couples (9) Family (8)
4
Family

Good location, room could be cleaner, windows have bad broken seals and moisture inside should be replaced

By on Aug 11, 2021

Review comment responded on Aug 12, 2021

Thank you for your recent review. We are sorry to hear that you did not enjoy your recent stay with us. We will certainly share your concerns with our management team. We hope you will try us again in the future.

5
Everyone

By on Jul 26, 2021

4
Family

The cleanliness, staff, and location were all great. The walls were pretty thin so unfortunately we were awakened by other guests. Also, the bed mattresses were a little too firm, uncomfortable for us as side sleepers.

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Thank you for your recent review. We are pleased to hear that you found the location and staff great during your stay! We will certainly share your concerns with regards to the noise that you experienced with our management team.

5
Family

Great stay here

By on May 16, 2021

Review comment responded on May 21, 2021

Thank you for your recent review!

4
Family

We liked that it was very easy access to all of the places we needed to go while in the area.

By on Apr 9, 2021

Review comment responded on Apr 12, 2021

Thank you for your recent review! We are pleased to hear that you enjoyed your recent stay with us! We look forward to hosting you again in the future.

2
Family

I was here for 2 nights. The room was ok and looked sanitized but it was very noisy as the people above us was stomping around constantly the first day. Walls are very thin so screaming children and babies crying at 4 am did not help a relaxing getaway. The beds were horrible and lumpy and not a comfortable sleep at all. Also, the last day packing up I noticed what it looked like dead “bed bugs” on the bed skirt with big holes. Totally unpleasant. Had I seen that on day 1, I would have left immediately! I was scared to think I might have brought home any bed bugs! Very disappointing stay!

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for your recent review. We are sorry to hear that you did not enjoy your recent stay with us. Please feel free to call the hotel directly to discuss your recent stay.

4
Everyone

Location, location, location ,location , good place to stay

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thank you for your recent review! We are pleased to hear that you enjoyed your recent stay with us. We look forward to hosting you again in the future.

5
Family

This Hampton Inn in Mystic was clean, in good condition, every thing from the lobby, hallways, our entire room. The staff was very proficient and accommodating.

By on Mar 13, 2021

Review comment responded on Mar 15, 2021

Thank you for your recent review. We are pleased to hear that you enjoyed your recent stay with us. We look forward to hosting you again in the future.

4
Partner Couples

Nice place great service. Convenient location to olde mystic and downtown Mystic Would stay again

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

Thank you for your recent review! We are pleased to hear that you enjoyed your recent stay with us. We look forward to hosting you again in the future.

5
Partner Couples

Price point Convenience of location. Nice friendly staff.

By on Feb 7, 2021

Review comment responded on Feb 9, 2021

Thank you for your recent review! We are pleased to hear that you enjoyed your recent stay with us and found our location convenient! We look forward to hosting you again in the future!

Hampton Inn & Suites Mystic

6 Hendel Dr, Mystic, CT 06355
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