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Recent guest reviews

well located - way too much security and screening. It was crazy, not even taxis could access to it. Staff is nice, but time of reaction are not the best. Pool was crowded and bar is really expensive (45 USD for two cocktails).

We took a 3-nighter (Aug 8-11, 2013) during the Eid holiday following Ramadan. We took the Grand King which turned out to be 1st floor facing the pool courtyard. The weather was understandably hot, but surprisingly not uncomfortable in the shade. The room was nice - very comfortable bed/pillows/linens, great shower and amenities, 5-6 english channels on TV (movie/sports/news). Actually watched the PGA Championship albeit 8 time zones away. Every room has a balcony although we were ground level. Room was quiet even though pool and restaurant operations going on. Very happy about our room. Facilities - top notch fitness gym. Staff - wonderful and friendly on all accounts from cleaners, front desk, wait staff, everyone was welcoming and wonderful. Pool - water temperature perfect and plenty of chaises and umbrellas, drink service, swim up bar (although limited in elbow room), towel service, constant sea breeze as it overlooks the gulf. Restaurants - Why I took off for Amenities is that a few of the restaurants close for the summer and that wasn't made clear. Tuscany was an adequate italian restaurant with good service and expensive, but after 2 nights needed to find somewhere else. Marjan (poolside) closes for the summer, but does operate for lunch and beverage service. Location - close to airport, not much to do in the sprawling city, so just a nice sea side place without much going on o/s the hotel. Beautiful views of the mountains from the entrance and sea form the back. Beverage Service - I was a little concerned how things would go during the Eid holiday as personal experience tells its not always predictable whether I can get a beer in middle east countries during holidays (if they aren't already dry to begin with) and as policies can change year to year. There was no problem at this hotel. We did stop at duty free on the way in which turned out wise since drinks are 8-10 USD each from the hotel. Overall great time and will likely do it again.

Good value, could have had more amenities and support form staff but overall average. The italian restaurant was superb with very good food

Shatti Al Qurm Muscat

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Shati Al Qurum, Grand Hyatt Muscat is within a few miles (5 km) of sights such as Royal Opera House Muscat and Oman Natural History Museum. This 280-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 4 restaurants.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Grand Hyatt Muscat's 280 soundproofed rooms provide balconies, minibars, and coffee makers. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, ceiling fans, and safes are other standard amenities.


Property features

Guests of Grand Hyatt Muscat have access to a full-service spa, 2 outdoor pools, and a nightclub. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a children's pool, a 24-hour health club, and a sauna.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 3

Grand, Executive Suite

1 King Bed | Sleeps 3

Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Room, 2 Twin Beds, Pool View

2 Twin Beds | Sleeps 3

Guest reviews for Grand Hyatt Muscat

Everyone (1) Couples (1) Friends (1)
2
Everyone

well located - way too much security and screening. It was crazy, not even taxis could access to it. Staff is nice, but time of reaction are not the best. Pool was crowded and bar is really expensive (45 USD for two cocktails).

By , from Houston on Nov 7, 2018

Review comment responded on Nov 9, 2018

Thank you for taking the time to provide us with your comments and feed back on your recent stay with us here at Grand Hyatt Muscat. We regret that you did not enjoy your stay and thank you for sharing the inconveniences you experienced in your room, rest assured that we value your feedback and the same have been shared with the concerned team such that corrective measures are put in place preventing this from happening again. We would be delighted if you chose Grand Hyatt Muscat again. Please feel free to let me know should you require any assistance in future. Best regards

4

expat getaway

Couples

We took a 3-nighter (Aug 8-11, 2013) during the Eid holiday following Ramadan. We took the Grand King which turned out to be 1st floor facing the pool courtyard. The weather was understandably hot, but surprisingly not uncomfortable in the shade. The room was nice - very comfortable bed/pillows/linens, great shower and amenities, 5-6 english channels on TV (movie/sports/news). Actually watched the PGA Championship albeit 8 time zones away. Every room has a balcony although we were ground level. Room was quiet even though pool and restaurant operations going on. Very happy about our room. Facilities - top notch fitness gym. Staff - wonderful and friendly on all accounts from cleaners, front desk, wait staff, everyone was welcoming and wonderful. Pool - water temperature perfect and plenty of chaises and umbrellas, drink service, swim up bar (although limited in elbow room), towel service, constant sea breeze as it overlooks the gulf. Restaurants - Why I took off for Amenities is that a few of the restaurants close for the summer and that wasn't made clear. Tuscany was an adequate italian restaurant with good service and expensive, but after 2 nights needed to find somewhere else. Marjan (poolside) closes for the summer, but does operate for lunch and beverage service. Location - close to airport, not much to do in the sprawling city, so just a nice sea side place without much going on o/s the hotel. Beautiful views of the mountains from the entrance and sea form the back. Beverage Service - I was a little concerned how things would go during the Eid holiday as personal experience tells its not always predictable whether I can get a beer in middle east countries during holidays (if they aren't already dry to begin with) and as policies can change year to year. There was no problem at this hotel. We did stop at duty free on the way in which turned out wise since drinks are 8-10 USD each from the hotel. Overall great time and will likely do it again.

By on Aug 12, 2013

4

enjoyable

Friends

Good value, could have had more amenities and support form staff but overall average. The italian restaurant was superb with very good food

By on Aug 23, 2012

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