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Recent guest reviews

If you have business in Mumbai Andheri West... the Empresa is one of only a few 4-star Western-style hotels available. There are some real positives here; The food items we ordered were delicious... the shower is world class (heat and water flow), and the bed large and comfortable. The room itself is very modern, even if a bit compact... (I'm going to find where to purchase a duplicate of the LED floor lamp!) The only downsides are operational: The restaurant, somewhat isolated on the 2nd floor, only opens for dinner at 19:30... the available option is to have the excellent food delivered by room service. The rooftop pool and deck can be nice when the weather cooperates, but there is no obvious way to get a refreshing beverage ordered or delivered there. (No phone... No staff... No service) The open ground floor patio across from the lobby is cool and inviting, with a tall 'green wall' behind it... and although it seems set-up for casual service... there does not seem to be any menu or signs indicating what might be available. The housekeeping staff did a nice job of actually making-up the room... but had to be asked repeatedly for a floor towel, occasionally for more TP, and did not seem to know the difference between facial tissue (soft) and the identically-sized paper hand towels (NOT soft). ...my nose certainly did! With attention to aligning the operational aspects with the marketing message, the Empresa could easily get to a 5-star rating.

344 Sab TV Lane, Opposite Laxmi Plaza Mumbai Maharashtra

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute is a short stroll from The Empresa Hotel, and other popular attractions like Juhu Beach are within a couple of miles (3 km). This 33-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. To-go breakfast is offered for a fee each morning from 7:30 AM to 10:00 AM.


Rooms

The Empresa Hotel's 33 rooms are air-conditioned and provide minibars, free bottled water, and safes. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of The Empresa Hotel have access to an outdoor pool, a gym, and a steam room. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a rooftop terrace, free WiFi in public areas, and free newspapers.

Room options

Executive Room

1 King Bed | Sleeps 2

Executive Twin Room, 2 Single Beds

2 Twin Beds | Sleeps 3

Deluxe Room

1 King Bed | Sleeps 2

Guest reviews for The Empresa Hotel

4

much to like... but promise unfulfilled

Business

If you have business in Mumbai Andheri West... the Empresa is one of only a few 4-star Western-style hotels available. There are some real positives here; The food items we ordered were delicious... the shower is world class (heat and water flow), and the bed large and comfortable. The room itself is very modern, even if a bit compact... (I'm going to find where to purchase a duplicate of the LED floor lamp!) The only downsides are operational: The restaurant, somewhat isolated on the 2nd floor, only opens for dinner at 19:30... the available option is to have the excellent food delivered by room service. The rooftop pool and deck can be nice when the weather cooperates, but there is no obvious way to get a refreshing beverage ordered or delivered there. (No phone... No staff... No service) The open ground floor patio across from the lobby is cool and inviting, with a tall 'green wall' behind it... and although it seems set-up for casual service... there does not seem to be any menu or signs indicating what might be available. The housekeeping staff did a nice job of actually making-up the room... but had to be asked repeatedly for a floor towel, occasionally for more TP, and did not seem to know the difference between facial tissue (soft) and the identically-sized paper hand towels (NOT soft). ...my nose certainly did! With attention to aligning the operational aspects with the marketing message, the Empresa could easily get to a 5-star rating.

By , from San Francisco CA USA on Jan 19, 2018

Review comment responded on Oct 22, 2020

Dear Guest, Pranam! We would like to extend our sincere appreciation for choosing the Empresa Hotel during your recent stay in Mumbai and thank you very much for your comments. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We are looking forward to hosting you again. Thanks & regards, Team The Empresa Hotel

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