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Recent guest reviews

Clean rooms and very friendly staff

The hotel was great! Unfortunately, I accidentally booked a room for disabled guests which meant a bathroom with a wheelchair-accessible shower, sink, etc., not a bathtub/shower. Holiday Inn could not change my room since I had booked with Orbitz and I couldn't get thru to Orbitz customer service. I did not need a room like this which meant someone else who might have was denied. Probably won't use Orbitz again.

Staff was awesome and friendly .Location was just perfect. Everything was within driving distance. Loved the breakfast buffet. We would absolutely recommend this Hotel.

Fast, simple, easy, nothing stopped me from driving in, sleeping and leaving. Great.

Very nice rooms. Great staff.hotel was small but had everything you needed.

Great location with ample parking. The staff were nice and helpful. The room was clean large. They had a great breakfast layout. Would definitely recommend to anyone.

I have stayed in this hotel for a number of years. Since the remodel the experience is much better, the lobby is so much more attractive and the breakfast is served in a larger space, but still the same as before the remodel. I like the new hotel better and will stay there again.

The hotel is very clean and always smelled nice! The free breakfast was surprisingly a very decent spread with lots of choices. The rooms were very clean which is a huge plus for me, especially the linens! I always appreciate having a mini fridge and microwave for those little things you need every day. The rain shower was a really nice touch to the bathroom, along with the vanity light behind the mirror! I really enjoyed my stay at this hotel!!

This hotel was clean and modern, and has parking underneath the hotel. Short distance to restaurants. About 15-20 minutes from Stanford's campus depending on traffic. Would stay here again.

We stayed at this hotel to attend a concert at the Shoreline Amphitheater. When we arrived, we were greeted by friendly staff. We were not able to check right away but the receptionist was very informative about what we can do while we wait and how long it would take. (We came in about 2 hours before check-in time). We only had to wait about 15 minutes for our rooms. The rooms were very clean and well stocked for my friends and I. We only stayed one night but it was a very comfortable night! We will definitely stay here again when the concert comes back next year!

Good hotel and will stay there again. Was up to my expectations.

Close to where I need to be. Nothing special. Too pricey for what it is

This hotel is undergoing major renovation and in many ways should not be open or at least NOT charging the high rates that they are. Parking lot was full and littered with construction debris. They were using the second floor lobby as the registration area which was basically a folding table with a computer/printer on it. My room was almost new but had no phone or tv service. To top it off, I arrived late at night in pouring rain and couldn't find the place because none of the outside hotel lights were on. They should either wait till construction is further on or dramatically reduce rates with full transparency to anyone reserving a room there.

breakfast is very good. Great place in MTN view. Great location.

If you want to a place to crash on a business trip, this is not a bad place. It is close to downtown Mountain View and close to Palo Alto. It is simple, and does the job.

Comfortable, affordable. Would stay here again if.

all of thee above. Need a better breakfast area, rather than the lobby with no tables or chairs.

The staff was really friendly when I checked in. The room wasn't super fancy but it looked nice. I had to work a graveyard shift one night when I was there and put up the do not disturbe sign the next day until about 2pm. They made sure to clean my room at a convenient time for me. In my experience most hotels will not clean your room if they have to skip it the first time they pass thew. Overall, I feel this place lived up to its name. I definatley had a comfortable stay.

West El Camino Real Mountain View CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in Shoreline West, Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is within a few miles (5 km) of popular sights such as El Camino Hospital and Computer History Museum. This hotel has 44 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:30 AM. You can get a quick energy boost at the coffee shop/café.


Rooms

All of Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel's 44 rooms are soundproofed and have an array of amenities, including tablet computers, MP3 docks, and microwaves. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also available.


Property features

At Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free use of bicycles, a computer station, and express check-in.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Comm, Tub)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Everyone (3) Business (8) Couples (5) Family (9) Friends (1)
5
Family

Clean rooms and very friendly staff

By on Oct 10, 2021

Review comment responded on Oct 12, 2021

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found the rooms clean and our staff friendly, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team

4
Everyone

By on Jun 30, 2021

4
Partner Couples

The hotel was great! Unfortunately, I accidentally booked a room for disabled guests which meant a bathroom with a wheelchair-accessible shower, sink, etc., not a bathtub/shower. Holiday Inn could not change my room since I had booked with Orbitz and I couldn't get thru to Orbitz customer service. I did not need a room like this which meant someone else who might have was denied. Probably won't use Orbitz again.

By on Jan 25, 2021

Review comment responded on Jan 26, 2021

Dear guest, Thank you for choosing to stay with us and letting us know that you liked our accommodation. We appreciate it. Although we are glad to receive a positive rating, we are sorry to hear that you accidentally booked the wrong room through a booking agent. We regret the fact that we were unable to change your room as your reservation was held by them and not by us. When you reserve a hotel room, do consider booking directly with the hotel, and you will find it much easier to make changes to your booking. Thank you for your business. We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area. Best Regards, Holiday Inn Express Mountain View/S-Palo Alto Customer Care Team

5
Family Family

Staff was awesome and friendly .Location was just perfect. Everything was within driving distance. Loved the breakfast buffet. We would absolutely recommend this Hotel.

By on Jul 18, 2019

Review comment responded on Aug 4, 2019

Glad to hear that your visit went extremely well. Please come again soon.

5
Family Family with small children

Fast, simple, easy, nothing stopped me from driving in, sleeping and leaving. Great.

By on Jul 5, 2019

5
Everyone

By on Mar 18, 2019

5
Everyone

Very nice rooms. Great staff.hotel was small but had everything you needed.

By , from El Dorado hills on Mar 17, 2019

5
Family Family

Great location with ample parking. The staff were nice and helpful. The room was clean large. They had a great breakfast layout. Would definitely recommend to anyone.

By on Feb 18, 2019

5

mv

Business

I have stayed in this hotel for a number of years. Since the remodel the experience is much better, the lobby is so much more attractive and the breakfast is served in a larger space, but still the same as before the remodel. I like the new hotel better and will stay there again.

By on Jul 2, 2015

5

spring trip to california!

Couples

The hotel is very clean and always smelled nice! The free breakfast was surprisingly a very decent spread with lots of choices. The rooms were very clean which is a huge plus for me, especially the linens! I always appreciate having a mini fridge and microwave for those little things you need every day. The rain shower was a really nice touch to the bathroom, along with the vanity light behind the mirror! I really enjoyed my stay at this hotel!!

By on May 3, 2015

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

1561 West El Camino Real, Mountain View, CA 94040
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