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Recent guest reviews

not the issue

The hotel was under construction 😑. My room key didn't work so I had go back down to the front desk carrying my things with me. The TV didn't work so I had to call the front desk and have them bring me a new TV.

They were doing renovations, but the staff was super helpful, the breakfast was nice, and I slept amazingly

Great location! Convenient to shopping and dining areas. Staff was very helpful resolving a check-in issue.

We hosted our guests from Australia at hotel which is only five minutes from our Haddonfield home. Our guests were able to check in at 9:30 am in the morning after long flight. The staff at front desk are kind and helpful.

The beds were so comfortable! Very, very clean room and bathroom. A bit noisy...you could hear loudly when others in building taking showers or flushing toilet. Hall noise loud...but we realize you can't control other guests. Centrally located for what we needed. Would book this again. Staff was very friendly and accommodating.

Conveniently located close to family in the area and a fine and adequate hotel.

Average . first floallway rug is fnoticeably filthy

After I got up on the first morning, I saw a large cockroach in the bed and smothered it with a pillow. Later I saw one (perhaps the same one) on the floor and killed it. I reported this incident to the director of housekeeping, and she immediately called in exterminators. I saw no unwelcome guests thereafter. When I left the hotel I asked the clerk for directions to an address on the same Route 70, she sent me in the wrong direction, and I lost so much time that I came late for the ceremony to which I had been invited.

Staff are very friendly; the room are Nice and clean

Room smelled like urine. I didn’t want to complain too much bc I had two rooms next to each and the change of rooms wouldn’t met my preference.

When I originally looked into booking it stated that the hotel was 6 minutes from the venue and it wasn’t. The heater was not adjustable to a comfortable zone it was either to hot or too cold and when it ran through out the night it would wake us by the loud rumbling of it kicking on. Also, I booked a non-smoking room as I and my partner are both non smokers we were awoke by the strong cigarette/marijuana smell. I was never compensated by them for the inconvenience of either problem, I will never stay there again.

Needed a quick place to stay, this was perfectly located and satisfied my needs.

Marlton Pike Road West Cherry Hill NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • 24-hour fitness center

Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel places you next to Marketplace at Garden State Park and within a few miles (5 km) of other popular attractions like Cooper River Park. This 3.5-star hotel has 173 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel's 173 rooms provide microwaves, coffee makers, and safes. Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Renovated in 2021, Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a library, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobil Tran Shwr)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Standard Room

1 Twin Bed | Sleeps 2

Guest reviews for Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel

Everyone (18) Business (6) Couples (4) Family (15) Friends (3) Other (1)
1
Partner Couples

not the issue

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Thank you for taking the time to review the Holiday Inn Philadelphia-Cherry Hill. We appreciate your feedback and are interested as to what went wrong. We hope you will give us another chance in the future.

5
Everyone

By on Feb 27, 2021

Review comment responded on Mar 15, 2021

Thank you for taking the time to review the Holiday Inn Philadelphia-Cherry Hill. We appreciate your rating!

4
Everyone

By on Feb 1, 2021

Review comment responded on Feb 12, 2021

Thank you for taking the time to review the Holiday Inn Philadelphia-Cherry Hill. We appreciate your feedback and hope you will stay with us again in the future!

2
Everyone

The hotel was under construction 😑. My room key didn't work so I had go back down to the front desk carrying my things with me. The TV didn't work so I had to call the front desk and have them bring me a new TV.

By on Jul 14, 2020

Review comment responded on Jul 17, 2020

Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

4
Everyone

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

5
Family

They were doing renovations, but the staff was super helpful, the breakfast was nice, and I slept amazingly

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3
Family

Great location! Convenient to shopping and dining areas. Staff was very helpful resolving a check-in issue.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for reviewing the Holiday Inn Philadelphia-Cherry Hill. I'm glad we were able to resolve your issue with check in. We look forward to seeing you again soon.

5
Family Family

We hosted our guests from Australia at hotel which is only five minutes from our Haddonfield home. Our guests were able to check in at 9:30 am in the morning after long flight. The staff at front desk are kind and helpful.

By , from Haddonfield on Oct 6, 2019

Review comment responded on Oct 6, 2019

Thank you for your kind words. We aim to please every guest! Im glad we were able to accommodate an early check in for your guests!

5
Everyone

By on Sep 23, 2019

Review comment responded on Oct 4, 2019

Thank you for reviewing your stay at the Holiday Inn Philadelphia-Cherry Hill. I'm glad you had a wonderful stay with us and hope to see you again soon.

1
Everyone

By on Aug 13, 2019

Holiday Inn Philadelphia-Cherry Hill, an IHG Hotel

2175 Marlton Pike Road West, Cherry Hill, NJ 08002
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