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Recent guest reviews

It was just grungy overall. The carpet, the loud AC on the roof of the building, the water stains on the ceiling.

Hotel was nice. Bed was not comfortable and pillows were still stiff. Very noisy on our floor. You could hear everyone.

The property was extremely old and run down. The bed noticeably sunk in the middle. The towel rack fell when I took my towel off of it when I got out the shower. The light on the bed was completely broken and hung down over the bed. This property needs a serious upgrade. I wanted to leave but didn’t want to lose the money. I would not stay here again.

Dirty and dated. Tv did not work. Waited an hour for the maintenance man only to find him hanging out at the front desk. Guest not wearing masks. And the hotel had a weird smell. And the elevators need maintenance. Lobby is the only nice thing about this hotel.

The room was clean and it was quite. Very easy to check in. Which is a

The heat stayed on the entire time, even when the temperature was switched to lower and the setting to AC It’s never an issue I’ve had to deal with and I actually couldn’t stay in the room. It wound up being a waste of money

Lovely lobby. Efficient professional friendly checkin. I had requested online extra pillows I did not receive. The rooms could use little update. Prefer walk-in shower & there be a sink in the toilet area. Overall good stay. Will book again.

There was no customer service . Due to covid 19 i understand the situation but there were no towels . polices weren't explained. Room service, dinning nothing

My stay was very good the room was clean and the staff was nice only thing is I wish the pool was open but I understand why it’s not.

old school charm nice decor in rooms would stay here again

Very big and spacious and staff was courteous and friendly.. But our room had floor lamp with cracked plastic shade and the power strip built into furniture did not have all outlets working.

Commode made screaching noise when flushed, tub drain stopped up, shower faucet too hard to turn on, floor needed vacuuming.

The toilet in my room ran the entire time, I reported it to the front desk, they sent up someone to fix the problem stopped running until I used the toilet again. Reported again, was told they sent someone to fix. Reported it a third time, was told if they did not resolve issue would move me. Issue still not resolved, time to check out. Spoke to front desk about the toilet issue, asked for refund was told they could not help me because I booked through Orbitz. Told me to contact you, and they would be happy to confirm that they did not resolve my bathroom issues.

Marlton Pike W Cherry Hill NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel places you within a 15-minute drive of popular attractions such as Adventure Aquarium and BB&T Pavilion. This 3.5-star hotel has 400 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

The 400 rooms are air-conditioned and have an array of amenities, including refrigerators, free weekday newspapers, and phones. 32-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Weekly housekeeping is available.


Property features

Guests of Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll In Shwr)

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, Non Smoking (2 Beds, Overlooking View)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

Everyone (24) Couples (5) Business (1) Family (6) Friends (1)
2
Business Business

It was just grungy overall. The carpet, the loud AC on the roof of the building, the water stains on the ceiling.

By on Jun 12, 2021

4
Friends

Hotel was nice. Bed was not comfortable and pillows were still stiff. Very noisy on our floor. You could hear everyone.

By on Apr 26, 2021

1
Partner Couples Business Business

The property was extremely old and run down. The bed noticeably sunk in the middle. The towel rack fell when I took my towel off of it when I got out the shower. The light on the bed was completely broken and hung down over the bed. This property needs a serious upgrade. I wanted to leave but didn’t want to lose the money. I would not stay here again.

By on Apr 9, 2021

1
Partner Couples

Dirty and dated. Tv did not work. Waited an hour for the maintenance man only to find him hanging out at the front desk. Guest not wearing masks. And the hotel had a weird smell. And the elevators need maintenance. Lobby is the only nice thing about this hotel.

By on Apr 7, 2021

5
Family

The room was clean and it was quite. Very easy to check in. Which is a

By on Feb 4, 2021

2
Partner Couples

The heat stayed on the entire time, even when the temperature was switched to lower and the setting to AC It’s never an issue I’ve had to deal with and I actually couldn’t stay in the room. It wound up being a waste of money

By on Jan 25, 2021

5
Everyone

By on Jan 8, 2021

4
Everyone

Lovely lobby. Efficient professional friendly checkin. I had requested online extra pillows I did not receive. The rooms could use little update. Prefer walk-in shower & there be a sink in the toilet area. Overall good stay. Will book again.

By on Dec 11, 2020

2
Everyone

By on Sep 6, 2020

3
Everyone

By on Aug 6, 2020

Crowne Plaza Philadelphia Cherry Hill, an IHG Hotel

2349 Marlton Pike W, Cherry Hill, NJ 08002
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