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Recent guest reviews

Place is in the downtown center The kind of bed given didn’t match to our reservation

I had a wonderful stay at this Candlewood Suites. The room was very spacious and my view was amazing. I had a corner room with views of the entire city. The full kitchen was perfect. Alfonse was helpful at check-in and throughout my stay. I was on the 13th floor and was concerned about having to constantly wait for the elevator. That was not a problem because the elevators are very fast. Staying at the hotel made my first visit to Montreal fantastic.

Looking for several nights with kitchen and safe car parking? This is THE place to stay. Daniel greeted us for check-in and all of the staff were helpful and accommodating. The parking was great and safe (some say tight, but typical of a condo type garage). The room was clean, spacious and had everything we needed for doing cooking on our own (from fab MTL markets) or left-overs from wonderful restaurants. A few blocks to IGA, Arts, subways, Chinatown, Old Montreal... super convenient. The bed and pillows comfortable... everything felt like our home in Montreal. Very reasonable too! When we come back WE WOULD LOVE to stay here again!

Good light in open space room.

Good: Staff is polite and courteous; maintenance staff very responsive; rooms are clean and has exactly what is needed; Good to know: Service is provided once a week for extended stay; if you need anything, you can call reception. We like it because you don't need a fresh towel every day, or someone to come in and change your sheets for you - that's neither good for the environment nor good for me. But this may not be appreciated by some guests. Not too good: We had a nagging problem with the door to the room- it would not lock when we leave the room. Maintenance had to be called three times in three days. Parking is very tight - call and let them know if you need facility parking. Otherwise you may have to go a few blocks to find parking (which can actually be cheaper by half!).

The wifi was spotty and unreliable in my room. Montreal has free wifi in certain areas and that wifi was better than the hotel's. Whenever I needed to yelp a place to find a restaurant to eat at or check-in to my flight, it was easier to do it outside. I can't imagine working inside the room with the spotty wifi. With the families staying in these suites with kitchen areas, it would be nice if the hallways were ventilated so people don't have to smell the mix of scents in the air. In addition, visiting in June/July, the hallways were a little less hot but about the same amount of humid compared to outside.

The beds need replaced. They are warn out. And the room was like an ash tray. The smell was so bad of cigarette smoke. I spayed the whole room with Lysol each day. Still the smoke over powdered the Lysol....

Room not ready upon arrival. Room had been smoked in and night manager gave us attitude about changing it. When they say suite, they mean a room with a refrigerator. Hallways smell of marijuana and boiled cabbage so much we had to sleep with the window open.

The suite was absolutley huge and very comfortable. Location was good. Walking distance to many fun spots in downtown area. We came for a Canadiens game. It is a short cab ride or a bit of a walk to get to Bell Centre. The hotel is a bit tired but suited our needs. The hallway was noisy but once in our room, we didn't hear any of our neighbors. Parking was a bit of a pain as front staff didn't really know the rules for side streets. Ended up with a $55 parking ticket as the hotel's lot was full. Other than that, the staff were friendly. Would come back.

Good for its price. Lot of clubs and bars around and Chinatown right next door

Nice, clean, spacious room. Nothing fancy, but a solid place to crash for the night. Full kitchen, and stocked with utensils and such if you are looking to stay for more than a few nights. The best part was the great location -- 2 minutes from the Chinese Quarter, 10 minutes from the old town -- which made seeing the city by foot really nice.

This hotel is acceptable noisy guests and an issue with the room key. Jennifer was exceptional in her help

I was at this hotel with my wife, a bland experience compared to our stay at staybridge. Staff weren't aware of the hotel policy such as check out time. Housekeeping was scheduled once in a week, which I don't get at all. I'm there to enjoy the vacation not to clean up. I'm sorry but yes I'm that lazy. Kitchen was nicely equipped. That was the only plus. My wife had the reward points with them, but she didn't had the card with her and they were reluctant enough not to search it in their system. This hotel's management and staff both need training. Unless if they think this the standard for hospitality. Not worthy to come back.

191 Rene Levesque Blvd East Montreal QC

Hotel highlights

  • Walking distance to Sainte-Catherine Street and Notre Dame Basilica
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Ville-Marie, Candlewood Suites Montreal, an IHG Hotel is adjacent to Sainte-Catherine Street and within a 15-minute walk of popular sights like Notre Dame Basilica. Each of the 145 rooms at this hotel includes a kitchen, a sitting area, and a refrigerator.


Rooms

All 145 soundproofed accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, free newspapers, and free local calls. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Montreal, an IHG Hotel enjoy a gym, free WiFi in public areas, and a business center. Self parking is offered for CAD 27 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and free newspapers.

Room options

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 Bedroom

1 Queen Bed | Sleeps 2

Studio Suite, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Candlewood Suites Montreal, an IHG Hotel

Everyone (3) Business (1) Couples (4) Family (3) Friends (2)
3
Everyone

Place is in the downtown center The kind of bed given didn’t match to our reservation

By , from Ottawa on Nov 11, 2021

Review comment responded on Nov 12, 2021

We are sorry that our location did not meet your expectations. We will take the necessary steps to make sure we avoid these issues in the future.

5
Everyone

I had a wonderful stay at this Candlewood Suites. The room was very spacious and my view was amazing. I had a corner room with views of the entire city. The full kitchen was perfect. Alfonse was helpful at check-in and throughout my stay. I was on the 13th floor and was concerned about having to constantly wait for the elevator. That was not a problem because the elevators are very fast. Staying at the hotel made my first visit to Montreal fantastic.

By on Oct 7, 2021

Review comment responded on Oct 25, 2021

We believe our best assets are our staff and I'm delighted to hear that Alfonso was there to make your experience with us more memorable. We will share your kind words with him and we have to have you stay with us again. Have a great day.

5
Partner Couples

Looking for several nights with kitchen and safe car parking? This is THE place to stay. Daniel greeted us for check-in and all of the staff were helpful and accommodating. The parking was great and safe (some say tight, but typical of a condo type garage). The room was clean, spacious and had everything we needed for doing cooking on our own (from fab MTL markets) or left-overs from wonderful restaurants. A few blocks to IGA, Arts, subways, Chinatown, Old Montreal... super convenient. The bed and pillows comfortable... everything felt like our home in Montreal. Very reasonable too! When we come back WE WOULD LOVE to stay here again!

By , from Minneapolis on Sep 21, 2021

Review comment responded on Oct 25, 2021

I'm delighted to hear that our staff was neighborly and helpful during your stay. I believe they are one of our top assets. I will pass on your kind regards to Daniel and the rest of the team. We can't wait to have you stay with us again. Thank you for letting us play a role in the memories you have created in Montreal. Have a great day,

4
Family

Good light in open space room.

By on Apr 21, 2021

Review comment responded on Apr 24, 2021

Dear Guest, Thank you for your positive feedback. Best Regards,

5
Everyone

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Dear guest We want to thank you for your comments We hope to see you back soon ! Warm regards

4
Family

Good: Staff is polite and courteous; maintenance staff very responsive; rooms are clean and has exactly what is needed; Good to know: Service is provided once a week for extended stay; if you need anything, you can call reception. We like it because you don't need a fresh towel every day, or someone to come in and change your sheets for you - that's neither good for the environment nor good for me. But this may not be appreciated by some guests. Not too good: We had a nagging problem with the door to the room- it would not lock when we leave the room. Maintenance had to be called three times in three days. Parking is very tight - call and let them know if you need facility parking. Otherwise you may have to go a few blocks to find parking (which can actually be cheaper by half!).

By on Apr 18, 2019

Review comment responded on Apr 18, 2019

Dear guest We want to thank you for staying with us. We hope you will come back soon. Warm regards

2
Business

The wifi was spotty and unreliable in my room. Montreal has free wifi in certain areas and that wifi was better than the hotel's. Whenever I needed to yelp a place to find a restaurant to eat at or check-in to my flight, it was easier to do it outside. I can't imagine working inside the room with the spotty wifi. With the families staying in these suites with kitchen areas, it would be nice if the hallways were ventilated so people don't have to smell the mix of scents in the air. In addition, visiting in June/July, the hallways were a little less hot but about the same amount of humid compared to outside.

By on Jul 3, 2018

Review comment responded on Jul 9, 2018

Dear guest We want to thank you for your comments. We hope to see you again soon.

4

ok.

Family

The beds need replaced. They are warn out. And the room was like an ash tray. The smell was so bad of cigarette smoke. I spayed the whole room with Lysol each day. Still the smoke over powdered the Lysol....

By on Jul 13, 2015

1

the projects

Couples

Room not ready upon arrival. Room had been smoked in and night manager gave us attitude about changing it. When they say suite, they mean a room with a refrigerator. Hallways smell of marijuana and boiled cabbage so much we had to sleep with the window open.

By on Oct 15, 2014

4

gigantic, gigantic, gigantic, a big big suite

Couples

The suite was absolutley huge and very comfortable. Location was good. Walking distance to many fun spots in downtown area. We came for a Canadiens game. It is a short cab ride or a bit of a walk to get to Bell Centre. The hotel is a bit tired but suited our needs. The hallway was noisy but once in our room, we didn't hear any of our neighbors. Parking was a bit of a pain as front staff didn't really know the rules for side streets. Ended up with a $55 parking ticket as the hotel's lot was full. Other than that, the staff were friendly. Would come back.

By on May 23, 2014

Candlewood Suites Montreal, an IHG Hotel

191 Rene Levesque Blvd East, Montreal, QC H2X 3Z9
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