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Recent guest reviews

WiFi... bad connection issues. Drop off frequently

Location to downtown stores and restaurants. Perfect to walk to the hockey game

I liked the downtown location. I disliked that our view out our window was a rusty air conditioning unit and bird poo

The staff was extremely helpful in several ways, to include upgrading my room from the piece of crap that I always seem to get when using Orbitz or any of the related services such as Expedia etal. I will not be using you in the future.

We really enjoyed the location of this hotel. The room was clean, bright and spacious.

The area is great ( but dusty) but the parking lot is scary . The breakfast was good at Cora . Good wifi. Overall is a good place.

Helpful staff. Good location. Nice room. Good restaurants in the area.

Great location and very clean! I would recommend this hotel!

Location is convenient but rooms are small and have small windows, so the feel a bit claustrophobic

The staff are SO FRIENDLY. Also the location is super central and in the shopping district. It's super close to Bell arena.

Small room but clean. There's no carpet which is a bonus. Bathroom is great, especially the shower. The only thing we didn't like is the smell of weed and cigarette that came in from the air conditioner and the banging door of the guest neighbours.

La chambre était correcte, mais j'ai de meilleurs chambres lorsque je réserve directement. Elle était assez petite avec vue sur une cour intérieure dont le sol arrivait au niveau de la fenêtre, donnant l'impression d'être dans un sous-sol. Par contre au niveau propreté et accommodations, tout était correct.

1240 Drummond Street Montreal QC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Ville-Marie, Best Western Plus Montreal Downtown-Hotel Europa is next to Sainte-Catherine Street and The Underground City. This 197-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Chez Cora, which specializes in regional cuisine. At the end of the day, relax with a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.


Rooms

All 197 rooms feature refrigerators, coffee makers, and free international calls. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and safes.


Property features

Renovated in 2017, Best Western Plus Montreal Downtown-Hotel Europa offers a gym, free WiFi in public areas, and conference space. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa

Everyone (4) Couples (6) Family (2)
5
Business Business

WiFi... bad connection issues. Drop off frequently

By , from LA on Jan 18, 2021

Review comment responded on Jan 20, 2021

Dear Runa,Thank you for taking the time to comment on your most recent stay at our hotel. We are glad to see you enjoyed your stay overall and apologize for your experience with the wifi connection. We hope to see it improved for any future stays with us! Kind regards

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa

5
Family

Location to downtown stores and restaurants. Perfect to walk to the hockey game

By on Nov 30, 2019

Review comment responded on Nov 30, 2019

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards, Alexandru Tudor Front Office Supervisor Best Western Plus Montreal Downtown-Hotel Europa

3
Partner Couples

I liked the downtown location. I disliked that our view out our window was a rusty air conditioning unit and bird poo

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Dear Guest, Thank your for taking the time to leave a feedback. We will use it to implement improvements to offer a superior experience for future guests. Regards,

3
Partner Couples

The staff was extremely helpful in several ways, to include upgrading my room from the piece of crap that I always seem to get when using Orbitz or any of the related services such as Expedia etal. I will not be using you in the future.

By on Sep 19, 2019

Review comment responded on May 18, 2021

Dear Guest, Thank you for choosing the Best Western Plus Europa Hotel as your accommodation. We are happy to know that you have enjoyed your stay with us, and we look forward to your next visit. Best Regards,

5
Partner Couples

We really enjoyed the location of this hotel. The room was clean, bright and spacious.

By on Sep 12, 2019

Review comment responded on Sep 12, 2019

Thank you for staying with us. We appreciate your feedback!

4
Family with small children

The area is great ( but dusty) but the parking lot is scary . The breakfast was good at Cora . Good wifi. Overall is a good place.

By on Aug 3, 2019

Review comment responded on Aug 7, 2019

Dear Guest, We thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If you have any questions, please don’t hesitate to contact us. Sincerely,

3
Everyone

By on Jul 5, 2019

Review comment responded on Jul 5, 2019

Dear Guest, Thank You for your feed back. Will it be possible to have more information ? I will like to follow up to make sure that your stay was a plesant one and if we could of done anything more to make your stay better. Best regards, Alexandru

5
Partner Couples

Helpful staff. Good location. Nice room. Good restaurants in the area.

By on May 5, 2019

Review comment responded on May 5, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Great location and very clean! I would recommend this hotel!

By on Jan 2, 2019

Review comment responded on Jan 4, 2019

We are glade to know you enjoyed your stay in our property. We hope we will see you soon.

Best Western Plus Montreal Downtown-Hotel Europa

1240 Drummond Street, Montreal, QC H3G1V7
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