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Recent guest reviews

Poor hotel condition not maintained

Staff were great,they were there when you need them,people are very helpful

Great location and staff very friendly and helpful. Air conditioning not working initially

The Hotel was in great condition, rooms very clean and comfortable.

It's close to everything in the center. Great shopping. Sightseeing. Tourist stuff

The a/c it wasn’t cold enough and was way too loud I told them 2 times and they send someone to check but I was the same

The room I booked was not delivered until after the third request. Gave me a very poor room which was rejected right away and it was not until speaking with the manager the following day that the deluxe room that was pre-arranged was provided.

Todo estuvo BIEN limpieza, personal cordial y amable, estacionamiento, etx

Morelos 574 Ote Col. Centro Monterrey NL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour business center

Located in Monterrey Centro, Hotel Monterrey Macroplaza is next to Museo Metropolitano de la Ciudad de Monterrey and Fuente de la Vida o Neptuno. This 201-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Hotel Monterrey Macroplaza's 201 air-conditioned rooms provide microwaves, minibars, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Hotel Monterrey Macroplaza, guests have access to an indoor pool, free WiFi in public areas, and a meeting room. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. This hotel also has a 24-hour business center.

Room options

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Double Room, 1 Double Bed

1 Double Bed | Sleeps 2

Superior Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Double Room, 1 Bedroom

1 Double Bed | Sleeps 2

Guest reviews for Hotel Monterrey Macroplaza

Everyone (5) Couples (2) Family (1)
2
Partner Couples Business Business

Poor hotel condition not maintained

By on Sep 6, 2021

Review comment responded on Sep 9, 2021

Dear Mr. Gerardo, we regret that you did not enjoy your stay to the fullest and we appreciate your comments. We will try to resolve the indicated problem and we hope to continue to have your preference

2
Business Business

Staff were great,they were there when you need them,people are very helpful

By , from Houston on Oct 26, 2020

5
Everyone

By on Mar 15, 2020

Review comment responded on Mar 27, 2020

Buen dia, Lamentamos que su estancia no haya cumplido con sus expectativas, le ofrecemos una disculpa y seguimos trabajando para superarlo en sus proximas estancias. saludos cordiales Bernardo Fraustro R

4
Everyone

Great location and staff very friendly and helpful. Air conditioning not working initially

By on Feb 25, 2020

Review comment responded on Mar 27, 2020

Good Day thank you very much for your feedback we continue to work to overcome your experiences Best Regards Bernardo Fraustro R Reservaciones

5
Everyone

By on Dec 16, 2019

5
Partner Couples

The Hotel was in great condition, rooms very clean and comfortable.

By on Dec 16, 2019

5
Everyone

It's close to everything in the center. Great shopping. Sightseeing. Tourist stuff

By on Jun 22, 2019

3
Everyone

The a/c it wasn’t cold enough and was way too loud I told them 2 times and they send someone to check but I was the same

By on Jun 11, 2019

4
Business Business

The room I booked was not delivered until after the third request. Gave me a very poor room which was rejected right away and it was not until speaking with the manager the following day that the deluxe room that was pre-arranged was provided.

By on May 10, 2019

5
Family

Todo estuvo BIEN limpieza, personal cordial y amable, estacionamiento, etx

By , from Brownsville on Dec 5, 2020

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