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Recent guest reviews

Booked this trip as a business hotel. After driving for 3 hours to get to the hotel the front desk said they had given the room under my name to another person. Not at all a great start to my stay. The hotel rooms are a bit run down. Bed lumpy, sheets old feeling. I felt a bit unsafe after check in as he never checked my identification. This was likely why he gave the room I had booked under my name to another guest.

Very quaint location with great amenities.

I did not like nor enjoyed my stayed on 8-5-2021 in carmel mission inn. When I booked my trip I asked specifically if they have a workable and in good condition an ADA lift chair for the pool because I am disable. they say yes. and for this only reason I booked my stayed with them. When I arrived the chair did not worked and the staff did not take any responsibility on the matter until the next day when I left early that morning because of the lift did worked. the director Danielle Chatham director of operations said they were short of staff. My responds was you had from 7-21-2021 to 8-5-2021 to make sure the ADA lift work for the disable client. Do I recommend this facility for disable possible clients NO. The pool is not for disable or people with mobility physical issues. The pool has 3 handles. 2 are for kids and the one for adults the handle to exit the pool is too low to the water and inadequate to exit the pool. if you are disable look another place to swim and enjoy your vacations.

Found a old a-tip next to the bed. Ewww. Other than that Walking distance to many shops and restaurants makes it a huge plus. The property is old and recently renovated but very poor quality. Old showers, carpet is old, paint is layer after layer and windows are moldy. They did a quick renovation basically changing the decor.

Very close to downtown Carmel.

Property was beautiful with lots of greenery and flowers. The room was nice and things were new. Water took a while to get warm but overall was very nice.

The furnishing in the rooms is very beautiful and nicely detailed

Nothing. It was terrible. It was a run down motel. No amenities, horrible presentation, upon arrival, burned out lightbulbs, refrigerator never worked and my Mother’s Day cheesecake spoiled. Orbbitz did not indicate that the hot tub wasn’t working. There was a gas station on site that was not only an eyesore that created traffic. This was just a motel. It is not an inn and should not be affiliated with Luxe Hotels. I was so disappointed and disgusted. Parking was horrible. In fact on our second one in there they woke us up to let us know that we were blocking someone in. In actuality, we were parked appropriately but the people needing to get out had parked in the field and another car had parked perpendicular to me blocking them in. It was a total nightmare. Totally cheap and my experience in Carmel

Very nice place just wish they would offer fresh coffee and breakfast. Wish I could have stayed longer 👍🤗

Charges for amenities when in fact amenities were not available due to Covid

This is not a $250 per night hotel - sorry. It’s a fluffed up motel.

Clean good location old room covid shut downs dissatisfied

We couldn’t sleep there was a lot of noise and we asked for non smoking and out neighbors were smoking right outside out door and we have asthma.

Loved the decor and the location was convenient to everything we wanted to do.

Room was very clean and the beds were very comfortable

Rio Rd Carmel CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Carmel Mission Inn places you within 2 miles (3 km) of popular sights like Carmel Beach and Carmel Mission Basilica. This 165-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with full breakfast served for a fee.


Rooms

All 165 rooms feature refrigerators, coffee makers, and free local calls. 37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include safes and ironing boards.


Property features

Guests of Carmel Mission Inn have access to an outdoor pool, a gym, and a spa tub. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and express check-out.

Room options

King Premier

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Room, 1 King Bed, Patio

1 King Bed | Sleeps 2

Guest reviews for Carmel Mission Inn

Everyone (20) Couples (9) Family (17)
1
Business Business

Booked this trip as a business hotel. After driving for 3 hours to get to the hotel the front desk said they had given the room under my name to another person. Not at all a great start to my stay. The hotel rooms are a bit run down. Bed lumpy, sheets old feeling. I felt a bit unsafe after check in as he never checked my identification. This was likely why he gave the room I had booked under my name to another guest.

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Thank you for your feedback. Sorry about everything that happened. We will make sure none of this happens again.

4
Partner Couples

Very quaint location with great amenities.

By on Sep 7, 2021

Review comment responded on Sep 7, 2021

Thank you for staying with us. We look forward to seeing you again soon!

1
Family

I did not like nor enjoyed my stayed on 8-5-2021 in carmel mission inn. When I booked my trip I asked specifically if they have a workable and in good condition an ADA lift chair for the pool because I am disable. they say yes. and for this only reason I booked my stayed with them. When I arrived the chair did not worked and the staff did not take any responsibility on the matter until the next day when I left early that morning because of the lift did worked. the director Danielle Chatham director of operations said they were short of staff. My responds was you had from 7-21-2021 to 8-5-2021 to make sure the ADA lift work for the disable client. Do I recommend this facility for disable possible clients NO. The pool is not for disable or people with mobility physical issues. The pool has 3 handles. 2 are for kids and the one for adults the handle to exit the pool is too low to the water and inadequate to exit the pool. if you are disable look another place to swim and enjoy your vacations.

By on Aug 10, 2021

Review comment responded on Aug 14, 2021

Thank you so much for taking the time to give us feedback on your recent stay. We do sincerely apologize that you had experienced a maintenance issue. Please contact our property and ask to speak to our Team to discuss how we can better improve your next experience.

1
Everyone

By on Jul 24, 2021

3
Family with small children

Found a old a-tip next to the bed. Ewww. Other than that Walking distance to many shops and restaurants makes it a huge plus. The property is old and recently renovated but very poor quality. Old showers, carpet is old, paint is layer after layer and windows are moldy. They did a quick renovation basically changing the decor.

By on Jun 28, 2021

Review comment responded on Jun 29, 2021

Thanks for staying with us. We appreciate your feedback! We will address the issues you had to the department managers.

5
Partner Couples

Very close to downtown Carmel.

By on Jun 27, 2021

Review comment responded on Jun 29, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family

Property was beautiful with lots of greenery and flowers. The room was nice and things were new. Water took a while to get warm but overall was very nice.

By on Jun 14, 2021

Review comment responded on Jun 17, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

The furnishing in the rooms is very beautiful and nicely detailed

By on Jun 6, 2021

Review comment responded on Jun 7, 2021

Thank you for staying with us. We look forward to hosting you again soon!

1
Friends

Nothing. It was terrible. It was a run down motel. No amenities, horrible presentation, upon arrival, burned out lightbulbs, refrigerator never worked and my Mother’s Day cheesecake spoiled. Orbbitz did not indicate that the hot tub wasn’t working. There was a gas station on site that was not only an eyesore that created traffic. This was just a motel. It is not an inn and should not be affiliated with Luxe Hotels. I was so disappointed and disgusted. Parking was horrible. In fact on our second one in there they woke us up to let us know that we were blocking someone in. In actuality, we were parked appropriately but the people needing to get out had parked in the field and another car had parked perpendicular to me blocking them in. It was a total nightmare. Totally cheap and my experience in Carmel

By on May 11, 2021

Review comment responded on May 16, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

Very nice place just wish they would offer fresh coffee and breakfast. Wish I could have stayed longer 👍🤗

By on Apr 29, 2021

Review comment responded on Apr 30, 2021

Thanks for staying with us. We appreciate your feedback!

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