Skip to main content
Beginning of main content

Recent guest reviews

They treated us very well all over !!!

The view we had was great along with the room and service but the food was TERRIBLE. This says a lot considering this is an all inclusive. I ate out multiple times during my stay because the food was just not it. The only appetizing plate was the jerk chicken served during lunch. Was very disappointed when it came to the food. Everyone we spoke to agreed and also locals were aware the food was not good.

Hotel was great, staff and food was amazing. Only complaint I wish the shower drained better.

Great place to stay, the staff is super helpful and friendly.

Loved the property, the games, concerts, shows, and events they do everyday keep the guest entertained and invested in what the next day will bring. Highly recommended

My room was not ready I waited forever to get another room that was all the way at the end of the property The ppl was stingy with the food That I already aid for I didn’t like the fact that they told me I had to change my clothes to eat on a property that’s designed around the beach them the man made beach e feel so nasty and disgusting on ur feet so u limited to the pools

I like that the staff was so nice

Beautiful hotel , great food , but the entertainment ends at 12 and no room service

Excellent front desk staff property very well maintained entertainment was out of this world champagne/chocolate and dolly polly did there JOB👍

Excellent hotel with great food and amenities

No table service, no room service and everything closed at 6pm

Having been recently renovated, the rooms where excellent. It would have been nice to have better quality food on the resort, but it is a resort, so expected to not be top quality.

Excellent property! Food was amazing staff was courteous and accommodations were well thought out. Will definitely be back again

The property was great. A lot of shows and activities. The staff communicated the to people well. Staff was friendly. Food was good, a lot of variety. Food temperatures could have been hotter. I jave a great time. Oh, and can u take a lot of the seaweed out of the water.

Stayed here for my birthday. Would definitely recommend this resort

The staff was horrible this would be my second time coming back to this resort the 1st was beautiful this time was the worst experience I wouldn’t come back to this resort.

I loved the proximity to the airport. The staff were so nice and very helpful. The rooms were clean and our view was awesome. The food was okay and due to Covid the entertainment was very minimal and the pools closed very early. (6pm) All in all it was a nice experience!

The property is beautiful and well maintained but the lack of customer service from the vast majority of the staff was disappointing. In particular the majority of the kitchen staff who served the food were extremely rude to both of us. Disappointing to say the least. Hopefully they can be retrained to be more accommodating and welcoming.

I love the fact of the cleanliness n all adult everything was awesome

Mahoe Bay, Ironshore Montego Bay Saint James

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Riu Montego Bay - Adults Only - All Inclusive places you next to Blue Diamond Shopping Centre and within a 5-minute walk of Whitter Village. This 826-room, 3.5-star property has 5 outdoor pools along with a full-service spa and a free water park.


Dining

Free buffet breakfast is served each morning from 7 AM to 10:30 AM. There are ample dining options with 4 onsite restaurants, including Rose Hall, which specializes in international cuisine. You can get a quick energy boost at the coffee shop/café.


Rooms

All of Riu Montego Bay - Adults Only - All Inclusive's 826 individually decorated rooms provide free minibar items, balconies, and free bottled water. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, safes, and phones.


Property features

Riu Montego Bay - Adults Only - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a nightclub, a fitness center, and a spa tub.

Room options

Double Room, Oceanfront (B2C CAN)

2 Double Beds | 1 King Bed | Sleeps 2

Standard Room, Garden View (U)

2 Double Beds | 1 King Bed | Sleeps 2

Double Room, Ocean View (B2C CAN)

2 Double Beds | 1 King Bed | Sleeps 2

Standard Room, Ocean View (U)

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for Riu Montego Bay - Adults Only - All Inclusive

Everyone (62) Couples (28) Family (44)
5
Everyone

By on Jul 13, 2021

5
Partner Couples

They treated us very well all over !!!

By on Jul 9, 2021

3
Partner Couples Friends

The view we had was great along with the room and service but the food was TERRIBLE. This says a lot considering this is an all inclusive. I ate out multiple times during my stay because the food was just not it. The only appetizing plate was the jerk chicken served during lunch. Was very disappointed when it came to the food. Everyone we spoke to agreed and also locals were aware the food was not good.

By on Jul 7, 2021

Review comment responded on Jul 12, 2021

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to providing excellent quality of products and services to our guests. It is disappointing to learn that you left our hotel thinking otherwise. We appreciate our guests’ comments since they help us improve our services, and for this reason, we will share your impressions with the relevant department in line with the main goal to achieve the highest levels of customer satisfaction. We really hope you will give us a second chance to provide you with the high standards of guest service and quality that are typical at our resorts. Best regards, Hotel Riu Montego Bay Online Reputation Manager

5
Friends

Hotel was great, staff and food was amazing. Only complaint I wish the shower drained better.

By on Jul 6, 2021

5
Friends

Great place to stay, the staff is super helpful and friendly.

By on Jul 5, 2021

5
Family Partner Couples

Loved the property, the games, concerts, shows, and events they do everyday keep the guest entertained and invested in what the next day will bring. Highly recommended

By on Jul 4, 2021

1
Family

My room was not ready I waited forever to get another room that was all the way at the end of the property The ppl was stingy with the food That I already aid for I didn’t like the fact that they told me I had to change my clothes to eat on a property that’s designed around the beach them the man made beach e feel so nasty and disgusting on ur feet so u limited to the pools

By on Jul 4, 2021

Review comment responded on Jul 7, 2021

Dear Guest, Thank you for your time in providing feedback about your recent stay with us. It is our number one priority for all of our guests to feel welcomed, receive comfortable accommodations, good All-Inclusive food & drinks, and the hospitality for which we are so well known. We do appreciate you staying with us and are truly sorry to hear that your experience was not what it should have been. We can understand that waiting an extended period at any time can be a frustrating experience. Please be assured this normally does not happen, and that also our front desk team does not enjoy having to keep our value guests waiting either. These mentioned points are not acceptable, and definitely not indicative of the standards we strive for. Be assured that your feedback will be reviewed with all involved to ensure future guests receive the absolute best in service, as all our guests deserve. Please accept our sincere apologies for your discomfort and inconvenience, because we never want to disappoint. We hope you can offer us an opportunity to provide you with a better experience in the future. With our best wishes we remain, Hotel Riu Montego Bay Online Reputation Manager

4
Family

I like that the staff was so nice

By on Jul 2, 2021

4
Friends

Beautiful hotel , great food , but the entertainment ends at 12 and no room service

By on Jun 28, 2021

4
Family

Excellent front desk staff property very well maintained entertainment was out of this world champagne/chocolate and dolly polly did there JOB👍

By on Jun 20, 2021

Riu Montego Bay - Adults Only - All Inclusive

Mahoe Bay, Ironshore, Montego Bay, Saint James
url importing http://sso-opn.orbitz.com/Montego-Bay-Hotels-Riu-Montego-Bay---Adults-Only---All-Inclusive.h2062016-p2.Hotel-Reviews
There was an error importing /Montego-Bay-Hotels-Riu-Montego-Bay---Adults-Only---All-Inclusive.h2062016-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Montego-Bay-Hotels-Riu-Montego-Bay---Adults-Only---All-Inclusive.h2062016-p2.Hotel-Reviews