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Recent guest reviews

The customer service was good everywhere. Responsive telephone operator

Staff except cashier polite and helpful. Food plenty but lots not tasty but desserts good. Carpet in front of our rooms sickenly dirty. Loved the pools but nightly entertainment needs work.

It was just a great all around trip.

Grand Bahia Principe at Runaway Bay provided outstanding service and the staff was Excellent. This is by far my favorite vacation location. Look forwarding to my next visit.

The beach area was small and full of rocks but the pool made up for it.

Nice beach

The property and rooms where nice and clean things I didn’t like was food service the food was not hot and limited drink options the carpet in the hotel needed cleaned and ceiling was leaking on some floors but not bad but overall it was nice.. also getting your COVID test process needs organized better

My stay at Bahia Principe was alright overall i give it a 6 out of 10 and the only reason even a 6 is because the cleaning ladies are amazing and bellhop guys. I had no ac for the last 2 days, made the hotel staff aware and the problem was never fixed. Some of the staff who work the front are rude evem some of the bartenders were unpleasant. The sad part is that you can clearly see the attentiveness that the travel staff at the airport and the staff on the resort have to people of Caucasian decent than people of darker skin tone. For my first oversees trip it definitely was not a great one

Staff was very helpful and nice

Basically, you get what you pay for. If you are staying for a couple of days you can tolerate the attitudes. The hotel itself was a little old and dated but relatively clean. The food was average at best! My a/c did not work on the first night. By the end of the night I had to request a lesser room with a view of the roof. The manager never made any accommodations for me. On the second night, I guess the house keeper knocked my shaver off the counter in the bathroom, needless to say they were damaged. The manager deflected to security and security deflected to user error! As long as I did not have to speak to staff I had a wonderful time. Attitudes were very rude, no need for that, you are on vacation!

Many cracked and unleavened titles throughout hotel, room smelled moldy. Bathrooms not cleaned enough. Dirty tubs, showers and blow dryers. Inadequate bath room supplies. Soiled ironing board and drapes. Poor WiFi.

I just liked the overall experience I had at the resort. After not being able to travel for over a year this was a good place to start

Great place, family friendly! We love it here. Great food, great safety precautions due to COVID

Apart from the wifi issues, its a great place to visit

Amazing food Amazing drinks Amazing beach Amazing pool

Salt Coppers Villa Runaway Bay Saint Ann

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Bahia Principe Grand Jamaica - All Inclusive places you within a few miles (5 km) of Cardiff Hall Beach and Flavours Beach. This 850-room, 3.5-star property has 3 outdoor pools along with a full-service spa and a free water park. Located centrally in Runaway Bay, it's connected to the convention center and also close to Green Grotto Caves and Runaway Bay Beach.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including Orquidea, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 850 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect to find free WiFi and plasma TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, free bottled water, and ceiling fans.


Property features

Bahia Principe Grand Jamaica - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.

Room options

Room (Junior Suite Superior)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Room, Sea View (Superior)

1 King Bed and 2 Double Beds | Sleeps 4

Room (Junior Suite Superior Sea View)

2 Double Beds | 1 King Bed | Sleeps 4

Room

1 King Bed and 2 Double Beds | Sleeps 4

Guest reviews for Bahia Principe Grand Jamaica - All Inclusive

Everyone (80) Couples (27) Family (35)
4
Family with small children

The customer service was good everywhere. Responsive telephone operator

By on Jul 31, 2021

4
Family with small children

Staff except cashier polite and helpful. Food plenty but lots not tasty but desserts good. Carpet in front of our rooms sickenly dirty. Loved the pools but nightly entertainment needs work.

By on Jul 28, 2021

Review comment responded on Jul 29, 2021

Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services, the pools, entertainment, and our facility. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

5
Family

It was just a great all around trip.

By on Jul 25, 2021

Review comment responded on Jul 27, 2021

Dear Guest, Thank you for your review. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica. We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards, Online Reputation

5
Family with small children

Grand Bahia Principe at Runaway Bay provided outstanding service and the staff was Excellent. This is by far my favorite vacation location. Look forwarding to my next visit.

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Dear Guest, Thank you for your comments. It is a pleasure to know that you enjoyed our services. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

5
Partner Couples

The beach area was small and full of rocks but the pool made up for it.

By on Jul 17, 2021

Review comment responded on Jul 19, 2021

Dear Guest, Thank you for your comments. Accept our sincerest apologies for the areas that were not to your liking. We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel. Sending you our warmest regards,

5
Everyone

By on Jul 14, 2021

Review comment responded on Jul 24, 2021

Dear Guest, Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica. We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards, Online Reputation

1
Family

By on Jul 12, 2021

Review comment responded on Jul 14, 2021

Dear Guest, On behalf of all the management and team members at the Bahia Principe Grand Jamaica, we appreciate you taking the time to share the rating of your stay with us and we will do our best to reinforce in our overall services. May I use this opportunity to thank you again for choosing the Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean? We hope you come again to enjoy our new services. Kind Regards, Online Reputation

3
Family

Nice beach

By on Jul 10, 2021

5
Everyone

By on Jul 9, 2021

Review comment responded on Jul 19, 2021

Dear Guest, Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica. We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards, Online Reputation

1
Everyone

By on Jun 21, 2021

Review comment responded on Jul 2, 2021

Dear Guest, On behalf of all the management and team members at the Bahia Principe Grand Jamaica, we appreciate you taking the time to share the rating of your stay with us and we will do our best to reinforce our overall services. May I use this opportunity to thank you again for choosing the Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean? We hope you come again to enjoy our new services. Kind Regards, Online Reputation

Bahia Principe Grand Jamaica - All Inclusive

Salt Coppers Villa, Runaway Bay, Saint Ann
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