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Recent guest reviews

Great location with an easy walk to lots of activities and great food.

Nice location. Easy check in. Very friendly staff. Comfy beds. I would definitely return.

I loved that this Holiday Inn was right smack downtown within a rather short walking distance from the downtown area shopping and restaurant district which saved a lot of trouble looking for a parking spot or having to pay for parking. Room as very nice and bed wasn't as hard as some hotels beds have been, very comfortable!

Hotel was clean and staff was friendly. We got a river view room but being on the 2nd floor was more of a park view. We just wanted a window with natural light instead of one of the interior facing rooms where we would never have opened the curtains.

The staff was excellent and the cleanliness of the entire hotel during the virus scare was incredible. Thank you!

Check in was super easy, it’s in a great location and the rooms were very clean. Breakfast was a mess though. You have to go to the restaurant which was understaffed, it took forever and the wait staff was not thrilled when a new person came in to eat and made it known how busy they were. I would stay here again, but I won’t eat here.

Clean, quiet and comfortable. Scottlyn in the restaurant is amazing. So professional and friendly.

Only issue was younger kids were super rambunctious late into Saturday eve. Still a high rating because I believe the staff put a stop to it.

Front desk staff were very rude. Rooms too far from elevators for elderly people.

The room next to us was extremely loud and partying all night. We called in several complaints, but they were only asked to quiet down. No action was taken until around 9AM when we were preparing to check out. Missoula PD showed up to escort the tenants from the room and mentioned that the hotel had received over 16 noise complaints. I wish they had been called sooner as we lost sleep all night. Letting them stay after that many complaints is unacceptable.

The hotel location put us in the heart of downtown and right on the bike paths.

Nice clean room for money. Very friendly staff and great location

Location is excellent! Close to downtown. Rates are way to high for what you get. Room had plaster coming off the ceiling. Outdated bathroom with “risers” on the toilet seat. I guess to bring it up to code. Come on Holiday Inn! You pay $165 a night and you can’t update your toilets?! Paid for breakfast while booking but kitchen closed for remodel. Had no idea.

Great location, lovely hotel, only thing missing is a free breakfast.

Nice friendly people! Clean,comfortable room! Very convenient to everything! The Farmer’s Market right next door on Saturday was a wonderful bonus!

At check in, they didn't have my name and only found me after I gave my confirmation number. Then, they sent us to the wrong room...the one they did send us to didn't have enough towels and could have been cleaner. They've chosen some pretty environmentally unsound products (Keurig) as well. That said, the pool was great and the location could not be beat...right on the river, so close to downtown restaurants and the University. We woke up to the farmer's market out our window. That part was ideal.

Was very disappointed that I spent $235 for one night and my reservation was for a king bed and we got two queens when I asked if they could do anything they said it was Orbitz fault and couldn’t. Was very disappointed

S Pattee St Missoula MT

Hotel highlights

  • Walking distance to St. Patrick Hospital
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Heart of Missoula, Holiday Inn Downtown - Missoula, an IHG Hotel is adjacent to Wilma Theatre and within a 5-minute walk of other popular sights like Caras Park. This 198-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 198 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers. Free newspapers, free local calls, and safes are also available.


Property features

At Holiday Inn Downtown - Missoula, an IHG Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, Accessible, Non Smoking (Mobility)

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Downtown - Missoula, an IHG Hotel

Everyone (12) Couples (16) Business (2) Family (13) Other (6) Friends (1)
4
Partner Couples Business Business

Great location with an easy walk to lots of activities and great food.

By on Jun 5, 2021

5
Everyone

By on Oct 9, 2020

Review comment responded on Oct 12, 2020

Hello, thank you for taking the time to leave your valued feedback, we truly appreciate it! We are thrilled to see you enjoyed your stay and look forward to welcoming you back in the future! -Holiday Inn Missoula Downtown

5
Partner Couples

Nice location. Easy check in. Very friendly staff. Comfy beds. I would definitely return.

By on Oct 5, 2020

Review comment responded on Oct 6, 2020

Hello, Thank you for taking the time and leaving your valued feedback. We truly appreciate it! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back to Missoula in the future! -Holiday Inn Missoula Downtown

5
Partner Couples

I loved that this Holiday Inn was right smack downtown within a rather short walking distance from the downtown area shopping and restaurant district which saved a lot of trouble looking for a parking spot or having to pay for parking. Room as very nice and bed wasn't as hard as some hotels beds have been, very comfortable!

By , from Billings Montana on Sep 14, 2020

Review comment responded on Sep 16, 2020

Hi Davo, Thank you so much for your valued feedback. Being downtown takes the hassle out of many things and always a plus to have free parking! We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back to Missoula in the future! -Holiday Inn Missoula Downtown

5
Partner Couples

By , from Washington state on Sep 11, 2020

Review comment responded on Sep 11, 2020

Hi GinRob, Thank you so much for taking the time and leaving us a review. We truly value your input! We look forward to welcoming you back in the future! -Holiday Inn Missoula Downtown

4
Partner Couples

Hotel was clean and staff was friendly. We got a river view room but being on the 2nd floor was more of a park view. We just wanted a window with natural light instead of one of the interior facing rooms where we would never have opened the curtains.

By , from Vancouver on Aug 30, 2020

Review comment responded on Aug 31, 2020

Hi Katie, Thank you so much for taking the time to provide you valuable feedback. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back to Missoula in the future! Have a great day, -Holiday Inn Missoula Downtown

5
Partner Couples Family

The staff was excellent and the cleanliness of the entire hotel during the virus scare was incredible. Thank you!

By , from Asheville NC on Mar 22, 2020

Review comment responded on Mar 23, 2020

Thank you so much for your valued feedback. we are very happy to hear you enjoyed your stay! We are taking this virus extremely serious and want to ensure our guest that we are doing everything we can to keep the hotel clean and sanitized. We look forward to welcoming you back the next time you are in Missoula!

4
Friends

Check in was super easy, it’s in a great location and the rooms were very clean. Breakfast was a mess though. You have to go to the restaurant which was understaffed, it took forever and the wait staff was not thrilled when a new person came in to eat and made it known how busy they were. I would stay here again, but I won’t eat here.

By on Feb 15, 2020

Review comment responded on Feb 18, 2020

Thanks so much for letting us know about your recent experience! I would like to start by apologizing to you for not exceeding your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5
Business Business

Clean, quiet and comfortable. Scottlyn in the restaurant is amazing. So professional and friendly.

By , from Napa, CA on Feb 14, 2020

Review comment responded on Feb 18, 2020

Good morning, Thanks so much for the great feedback regarding your recent stay with us! We're thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again soon! I will also be sure to let Scottlyn know of her awesome work!

4
Family Business Business

Only issue was younger kids were super rambunctious late into Saturday eve. Still a high rating because I believe the staff put a stop to it.

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you so much for your feedback regarding your recent stay with us! I'm so happy to hear that you enjoyed your stay with us! We can't wait to welcome you back the next time you're in town! Thanks again!

Holiday Inn Downtown - Missoula, an IHG Hotel

200 S Pattee St, Missoula, MT 59802
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